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A1 Carpet Care

Carpets or Rugs Clean at Home, Carpet Repair, Refasten, or Stretch, Commercial Carpets or Rugs Cleaning Service,

About us

A1 Carpet Care is a family owned business that has been servicing Virginia for almost 50 years. Our highly qualified technicians will go above and beyond to make sure your carpet is cleaned to your satisfaction. Stop shopping around and call the experts today for your free estimate!

Business highlights

61 years of experience

Services we offer

Carpet - Repair, Refasten, or Stretch , Carpets or Rugs - Clean Off site - For Business , Carpets or Rugs - Clean at Home

Amenities

Free Estimates

Yes

Reviews
4.018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
11%
3
22%
2
6%
1
6%

Filter reviews by service

Showing 1-18 of 18 reviews
Robert G.
Jul 2018
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Went out of his way to help us move into our new house.A job that should have taken 2 days he completed same that day. He cleaned, stretched (needed new nail boards) , and even did carpet repair. Outstanding and Fast work

Nela S.
Feb 2015
1.0
Carpet Repair, Refasten, or Stretch
I WISH I DID MY HOMEWORK BEFORE I HIRED THIS CO. ALL I HAVE TO SAY IS CHECK BBB, I AM ANOTHER ONE OF THEIR VICTIMS. I WILL NEVER HIRE THIS CO. NOR RECOMMEND THIS CO. TO ANYONE. I WILL SAY THIS TO A1 CARPET CARE, IF YOU ARE READING THIS, JUST KNOW, QUALITY OF MATTER SPEAKS VOLUMES!!!! YOU WANT TO STAY IN BUSINESS, PLEASE KEEP YOUR CUSTOMERS HAPPY AND THAT MEANS ANSWERING THEIR CALLS WHEN THEY CALL INSTEAD OF SENDING THEM TO VOICEMAIL. WOW! SIMPLY SHOCKED THIS CO. IS STILL IN BUSINESS.

Thomas J.
Dec 2014
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Excellent customer service and support.

Cathy A.
Dec 2014
3.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
I have hired them for another job.

James S.
Dec 2014
4.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
Hired them to do a whole house carpet clean. Showed up on time and did an excellent job.

Craig W.
Dec 2014
4.5
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Their service was excellent, despite an initial scheduling miscommunication. The service technician was very professional, he explained the steps to this particular carpet repair prior to completing any work, and then completed the work quickly.

Dayna C.
Nov 2014
2.5
Carpets or Rugs Clean at Home
Yes, I recommend this pro
The reason I did not rate them very high is the fact that my carpets were not totally clean looking, however they did get some old stains out of some areas. They only take cash or check (which had I known before they came, I would not have had to drive to an atm so quickly to pay). Also, I was given no kind of receipt. I would suggest they invest on some updated technology to better serve the customer. Great friendly people though and on time!

Derek H.
Nov 2014
3.0
Carpets or Rugs Clean at Home
$125
Their service was fairly inexpensive; however, I did not receive the quality I was looking for. I could've bought a deep cleaner from Best Buy and done the same job, if not better. Carpets are hard and not a whole lot cleaner than they were. They were able to get some noticeable spots out, but the carpet doesn't really look like it was deep cleaned. Probably going to have someone else come give it a try.

Carolee L.
Nov 2014
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
On time, professional, very nice to work with. Repair was excellent! Cleaned up afterward. Courteous. Highly recommend!

Pamela R.
Nov 2014
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$500
When I went to Home Advisor and they matched me with A1 as being one of the companies who could help me, within 10 minutes after filling out the form they called me. They were prompt in getting here, the next day. They also explained to me the repair and what to look for in the future with a carpet install. When they left, it appeared the carpet had just been installed, perfectly beautiful. Took a real worry off my mind. Thanks A1!

Jennifer M.
Nov 2014
2.0
Carpets or Rugs Clean at Home
Very expensive for the small amount of work they did...they said they were going to use a deodorizer and remove stains...did not turn out that great for the money.

Richard H.
Nov 2014
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$600
I had a shoddy carpet install when my townhome was built and I lived with it for the past four years. Joshua came on the day and time we agreed to and quickly corrected all my lumpy carpet issues. I'm kicking myself for putting up with it for all this time when all I had to do was reach out to A1. Without question I would hire them again.

Scott S.
Nov 2014
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
They were out for a small job, turned out to be a bigger repair. The price was competitive and they stayed late to complete the work. Great composure during the whole process

Alison D.
Nov 2014
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$600
The project was scheduled promptly, they showed up on time, did a great job at a reasonable price. I would hire them again.

Meg C.
Nov 2014
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
They were the first to respond, had a very competitive rate and were very friendly. The team arrived and were very respectful and friendly. They did a great job, I would recommend them and will use them again.

Richard C.
Oct 2014
2.5
Carpets or Rugs Clean at Home
$125
Did not show on scheduled day of service, but did call and showed next day. Carpet cleaning was adequate. Manner in which they presented themselves caused me concern initially. Did not request to use the bathroom for water for cleaning which I would have refused, I would have preferred that they would have used outside faucet. They did not provide me a receipt for the service even after I had request one. Even though the price charged for the carpet cleaning was reasonable, I will use an establish company in the future at the higher price.

Gabe B.
Oct 2014
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$125
It was painless and was completed to my satisfaction

Kevin M.
Oct 2014
4.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$150
Showed up on time, made the repair for the quoted price. Did a great job.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

A1 Carpet Care is currently rated 4.0 overall out of 5.

Yes, A1 Carpet Care offers free project estimates.

No, A1 Carpet Care does not offer eco-friendly accreditations.

No, A1 Carpet Care does not offer emergency services.

No, A1 Carpet Care does not offer warranties.