A1 Garage Door Service

Nathan Fritz was exceptional from start to finish. He was knowledgeable, incredibly thorough, and genuinely cared about making sure everything was taken care of. More than anything, his integrity, generosity, and willingness to help really stood out. It’s clear he takes great pride in both his work and the way he treats people. A1 Garage Door Service is fortunate to have someone of Nathan’s caliber on their team. I highly recommend Nathan Fritz and A1 Garage Door Service.

Joe was very friendly and knowledgeable, he took time to explain things to me. Definitely recommend. Great service!

Sam did a great job in approving our garage with new rollers and a new door opener. He is very personable and credit to A1 Garage Door Service. In future would like to come if I need work done on the door.

Tim was great. He was polite and pleasant but mostly so knowledgeable about garage doors! He didn’t try to up-sell at all and explained in a manner in which I could understand!

Greg was very pleasant and went out of his way to explain why the door wasn’t closing at times.

TERRIBLE company. The technician had to reschedule the first time because he was running behind, I had stayed home for 3 hours (which was my window), and in the end he had to reschedule. So I rescheduled for the next week where he told me on the phone he would be there right at 12 (I had a 12-3 window), and same story. So around 2 PM I called and they said he at my house. He was not. I called 35 minutes later and they said he was running behind and would have to reschedule!!!!!!!! So again, 6 total hours of my day(s) wasted and I STILL HAVE A BROKEN garage. door If you value your time, DO NOT SCHEDULE WITH A-1.

Good job for a fair price.

I have never, ever, ever had such amazing customer service! I want to encourage anyone searching for garage door repair to look no furthur and just call them! Haha Alex and Jeff repaired our garage. They were so kind, personable, great communicators, incredibly knowledgeable. and did an amazing job! Because of them I am going to recommend them to everyone I know. Keep up the good work hiring great people and providing great affordable service!

Clinton and Gene were very professional,and kept things entirely clean.clinton and Gene was very knowledgeable about the product and the way it is installed.i watched the entire process and these 2 guys are so good. I would recommend both of them for a garage replacement anytime. Thanks for the awesome job guy and keep up the great work ethic

Hired this company to do a garage tune up, they scheduled the appointment 1 week out, was supposed to be there between 8-10 , I heard nothing from them so at 10 I sent a message asking status and received a call back that they were to busy and would have to reschedule, scheduled a week later again 8-10 again at 10 I got a call they wouldn?t be able to make it out. Has to be the worse garage door company in Minnesota, I have several rentals so I have used a few. Called TC Garage Door, they came right out, professional, knowledgeable and got the job done right. Stay Clear of A1 Garage door

no not happy with the job ,it was all about the salesThe door closed better with One broken spring , they came for a estimate it was 1107.56 I ageeded sorry I did then they took it apart then they say its going to be 1600. dollars , so I had to get it to operate, so I agreed, then they kept trying up up sale me on new hinges , and told me my garage door opener was 10 years old ,its only 6 years old, then when they were done they told me to take there pic and say how awesome they were, and give a 5 and to post it up,after I paid ,then they showed me the door will not close tight to the wall and the floor, was not happy with the job they adjusted a little better but still has a Gap on one side and not tight at the wall, then they tried to sell me more, saying its all about safety, no its not its all about the sales, Im sorry I called them would never recommend them to any one, would not want them back felt like its all about the commission don't use this CO. A1 garage door service

Arrived on time, personable, and did a good job. A lot of upsell

Trevor and Luke showed up on time, gave good advice, and had all the materials they needed with them (on their truck). They completed the promised work in good time with good quality.

Good

Professional

Great communication skills and concern for you to understand everything being done and you being well informed on all services your system provides and the operation.

My garage door would not close and was stuck open with both cables on either side of the door unspooled from the drum and essentially locking the door at 3ft open. I used Angi to look up nearby contractors and A1 came up. They contacted me very quickly and when I acknowledged I needed service, they were on site within the hour! The end result is that they repaired my issue so that I can use the door again. To get to that point - they walked me through what they planned to do. Midway through the repair, they did ask to meet with me to recommend fully replacing all bars, springs, cables and tracks (for about $1600-$1800), but I declined as I was not ready to make that large a decision and may want to change the garage door in the future. There was a bit of back and forth on whether they would tighten the springs which were insufficiently wound, but they did in the end. I would work with them again. I'd prefer full discussion on what they can do to finish the requested job first.

I received a text when Jesus was on his way. He explained everything and all of our options and pricing. He did a 29 point inspection. Once again, gave us upfront prices. Fortunately he was able to fix the problem and get the new remotes working even though our Genie motor is very old. So happy with the service and as a Realtor for 29 years will be referring A-1 to all my clients! Jo R Tucson Az

Experienced, kind and customer oriented. Very satisfied so far

Door was in bad shape. GDS fixed the door quickly Somewhat pricy

William was on time for for his appts; did good work and is personable.

Great. He took care of and fixed the problem.

He came when he said he would.

Josh, the serviceman from A1 Garage Door, was on time, did a complete inspection of both garage doors, found the problem, serviced completely both doors and within a few hours . He explained everything he did, and reprogrammed our garage openers. We were very happy with this entire process.

Went well!