HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

86% Recommended

25 Years In Business

Company Details


34 Pheasant Hill Run
West Boylston, MA 01583


  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
View All Details & Credentials


Service Details

  • Residential Work

Areas of Expertise

  • Gutter Repair and Cleaning
  • Gutter Cleaning
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted


158 Verified Reviews
  • 5
  • 4
  • 3
  • 2
  • 1

Highly rated for

Showing 1-10 of 158 reviews Showing 0 reviews
1.0 Arnoldo B. Worcester, MA

We were charged for covered gutters. They installed them on one side. Then, on the other side, there were no covers. We called them constantly....no response or we were lied to when they said they would come back to fix it. Completely disappointed. We paid a huge amount of money.

4.0 Donald C. Worcester, MA

Office communication lacking

1.0 Marie S. Westwood, MA

The team came in August 2018. They were supposed to install 3 downspouts but they only installed 2. They charged me for 3 downspouts and they left the job with a big hole in the wall. They never came back to fix it and they never credited me for the downspout that they never installed. I called many times and sent many emails but without success. Very bad service.

5.0 Derek T. Norfolk, MA

Good guy, solid work. Completed tricky job around copper portico that had angled molding. I would recommend to my neighbors and would hire again.

5.0 Daniel J. Dudley, MA

Very reasonable and communication was excellent.

5.0 Colleen P. Hubbardston, MA

I highly recommend this company. I went with the leafless gutter system so I will never have to clean my gutters again and it's warranted for a long time. The contractors were wonderful and they did a beautiful and professional job. I highly recommend them. Colleen Paydos, Hubbardston, MA

2.5 Steve K. Northborough, MA

My gutters were cleaned on the day it was scheduled. However, the technician left with my gutter mesh without really giving an explanation. I called to find out more about the service as well as the debris that was left on my roof and was told someone would get back to me. However, weeks later, I still did not hear from AAA. About a month and a half later I disputed the charge with American Express and they asked for supporting documentation on my claim, which I provided. Amex refunded the charge after their investigations. A couple of months later I received an email from AAA telling me someone will come by to reclean my gutter. I replied to the email stating the original inquiry was not a reclean request. After forwarding our original corrospondense and pictures, AAA went dark again. A few days later I called AAA to discuss this issue. They gave me a fairly general answer so I just accepted the reclean and paid them for it. The guys who came the second time were more communicative and seemed to have done a decent job of cleaning the gutters and the debris.


I hired AAA Window & Gutter in late January. It is now nearly May, my and my work has not been completed despite me having paid in full. When Fran first came out to the house to provide a quote, I was quite pleased with his professionalism and knowledge, and the price seemed reasonable. Everything went downhill from there, however. Trying to schedule the work has been an absolute nightmare from start to finish. Fran's secretary, Amanda, rarely answers the phone and doesn't respond to messages. We have dogs that have to be put inside when workers come, and despite my repeated attempts to get them to give us advanced warning, on three separate occasions they showed up to our house unannounced to do the work, requiring someone to come home frantically from work to bring the dogs in. When I would call Amanda, it was always the same story, "I thought Fran told you they were coming, and he thought I told you." If this happened once it wouldn't be a big deal, but when it happens repeatedly it suggests a more systemic communication problem. When they finally came to do the work (still on the wrong day), they didn't do the entire job, but charged us anyway. This was over a month ago, and now they don't return any of our calls. I have called multiple times per week, every week, for over a month. I am considering small claims court, but at a minimum would like to make it clear to everyone that this has been a terrible experience and I would not recommend this business to anyone.

4.5 Scott B. Lunenburg, MA

There was a bit of miss-communication - but it was primarily my fault :-) The work was exquisite - the installers were very personable and professional. Took a bit longer than expected, however the weather was not cooperative.

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
To find more licensing information for your state, visit our Licensing Requirements page.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.