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ABC Appliance Service, LLC
Fridge, Freezer or Ice Maker Repair or Service, Clothes Washer or Dryer Repair or Service, Oven or Stovetop Repair or Service,
About us
Same day service - call 24 hours we service all makes and models or refrigerators, freezers, washers, dryers, dishwashers, disposals, ranges and stoves, gas and electric.
Business highlights
44 years of experience
Services we offer
All Makes and Models, Appliances (All Types) - Repair or Service
Accepted Payment Methods
- CreditCard
Reviews
3.728 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 29% | ||
| 4% | ||
| 4% | ||
| 0% | ||
| 11% |
Filter reviews by service
Showing 1-25 of 28 reviews
Raymond D.
Oct 2014
Fridge, Freezer or Ice Maker Repair or Service
They came, they saw what my washing machine needed, he had the part in his truck, was fixed and out of the house in 15 minutues - cost $232
Alexander M.
Sep 2014
Fridge, Freezer or Ice Maker Repair or Service
Not happy with his service, #1 he did not explain anything-seemed very aloof, #2 charged $212.64 to remove an old dryer hose & replace it with a plastic one that he did not install properly as it fell off during the first load I had to reattached it myself. He spent 1/2 hour and work was shoddy, I will never use him again nor recommend him. He didn't talk or explain anything to me.
Jim H.
Aug 2014
Fridge, Freezer or Ice Maker Repair or Service
He was tremendous, a great guy, took care of the problem very quickly. he did a really great job! he was excellent!
Judith K.
Jul 2014
Fridge, Freezer or Ice Maker Repair or Service
ABC was great and I appreciate the fact that he came out to help me.
Mark R.
Mar 2014
N/A
Fridge, Freezer or Ice Maker Repair or Service
They called right away and did a good job. Their service call was guaranteed so when I was unable to fix the problem with the advice they gave me they sent someone right out to complete the job.
Anthony G.
Nov 2013
Fridge, Freezer or Ice Maker Repair or Service
Really a awesome place that cares about it's customers. A little expensive but worth it as they do a terrific job and the techs are awesome. They really cater to your needs. I will use them again if needed!
Emily S.
Oct 2013
Fridge, Freezer or Ice Maker Repair or Service
Do not hire ABC Appliance Services unless you plan to let them spend whatever amount of money they want to do the repair work. I spoke with them about going out to a property I own to diagnose an issue with the dishwasher and was told they would do the diagnosis then would call me to let me know of any additional work that needed to be done and to get my authorization since I wasnt on site. Over $250 later, not only did they never call me and I had to call them back, but they were also incredibly rude on the phone when I was asking for an explanation of the work that I was being charged for.
Response from ABC Appliance Service, LLC
"Emily S reside in Mass with a tenant in Cromwell CT. On Sep 18th she set up a service call on a dishwasher that don't work and water leaking from it. At this point she was advised of $79.95 charge to go out to house. Not more then 2 hours later our technician found sink water traveling to dishwasher and leaking out and door latch on the unit broken. The tech rerouted dishwasher drain hose to prevent water to travel back to dishwasher. On sep. 19th 11:08am Mrs. S was advised on $30 charge to stop the leaking and $128 charge if she wanted the dishwasher repaired. She authorize all charges. We went ahead order the parts and return"
Gabe R.
Sep 2013
Fridge, Freezer or Ice Maker Repair or Service
Very good, on time and experienced.
Leonard G.
Jul 2013
Fridge, Freezer or Ice Maker Repair or Service
FAST AND GOOD SERVICE
Don K.
Apr 2013
N/A
Fridge, Freezer or Ice Maker Repair or Service
Very nice repair person. arrived on time. Kept me apprised of what was needed.
David C.
Jan 2013
N/A
Fridge, Freezer or Ice Maker Repair or Service
Service man was helpful and very quick in diagnosing the problem and repairing on a second visit. The cost for labor, parts, plus the service charge seemed on the high side.
Anne D.
Dec 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
Professional Courteous Very Helpful
Susan M.
Aug 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
Fast service! Professional and well trained. Will call them again.
Katherine E.
Aug 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
I didn't like the fact that they did not deduct the service charge if you buy parts and have them fix. Other than that they were fine.
Vincent B.
Aug 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
Great service. Great folks
Anjanette B.
Jun 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
Efficient and effective
Tonia P.
Apr 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
Fast, friendly, courteous service. They came out within an hour after calling them.
Lynn G.
Oct 2011
N/A
Fridge, Freezer or Ice Maker Repair or Service
Excellent technician. On time, explained everything. Work done quickly and neatly. Price a bit steep, however, but the repair was needed.
John C.
Aug 2011
N/A
Fridge, Freezer or Ice Maker Repair or Service
Quick response. Better communication could have been had regarding a part that was supposed to be in on Thursday and installed Friday -- communication wasn't received until Friday that the part was in and then installation was scheduled for Monday (which turned into Tuesday due to repairman illness).
Josi Z.
Aug 2011
N/A
Fridge, Freezer or Ice Maker Repair or Service
Came out same day; great job and customer service, but very "pricey!!
Ed M.
May 2011
N/A
Fridge, Freezer or Ice Maker Repair or Service
Service response was quick and technician was onsite next day. Technician was very personable and worked quickly to diagnose issue. Cost to repair dryer was almost as much as the dryer cost. Didn't go through with repair. Other reviews state cost of parts was extremely high. I ran into the same situation. Bought a new dryer. :(
Response from ABC Appliance Service, LLC
"Cost of operation a small business rose in the last few years. Gas, insurance, taxes, and the cost of parts some time makes repairs vs. new a no brainer."
Margaret L.
Feb 2011
N/A
Fridge, Freezer or Ice Maker Repair or Service
The service was quick and the technician was great BUT the office staff did not explain the 'labor' charge. I was charged a 'job rate' of $179. to replace a switch in my stove - 5 mins! I was told the office was to have explain the job rate. This was on top of a diagnosis charge for $78. I was fixing 1 burner on my stove - would have decide to pass on the $275. bill.
John M.
Feb 2011
N/A
Fridge, Freezer or Ice Maker Repair or Service
Very quick response.
Thomas O.
Oct 2010
Fridge, Freezer or Ice Maker Repair or Service
Called them and they came out within three hours and advised that it would cost more to fix the appliance then it was worth. I would use them again.
Response from ABC Appliance Service, LLC
"Cost of operation a small business rose in the last few years. Gas, insurance, taxes, and the cost of parts some time makes repairs vs. new a no brainer."
Harley B.
Apr 2010
Fridge, Freezer or Ice Maker Repair or Service
EVERYTHING WAS FINE.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing
FAQ
ABC Appliance Service, LLC is currently rated 3.7 overall out of 5.
ABC Appliance Service, LLC accepts the following forms of payment: CreditCard
No, ABC Appliance Service, LLC does not offer free project estimates.
No, ABC Appliance Service, LLC does not offer eco-friendly accreditations.
No, ABC Appliance Service, LLC does not offer emergency services.
No, ABC Appliance Service, LLC does not offer warranties.