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93% Recommended

25 Years In Business

Company Details

Contact

See Phone Number
957 East New York Street
Aurora, IL 60505

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
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Achievements

Service Details

    Areas of Expertise

    • Central A/C - Service or Repair
    • Electric Furnace: Repair
    • Gas Furnace: Repair
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Trip Charge May Apply
    • Credit Cards Accepted

    Ratings

    4.5
    41 Verified Reviews
    • 5
      31
    • 4
      7
    • 3
      1
    • 2
      1
    • 1
      1

    Highly rated for

    • Quality
    • Customer Service
    Showing 1-10 of 41 reviews Showing 0 reviews
    5.0 Morris L. Palatine, IL
    8/18/2020

    The sales and the work was excellent. I'm so happy that my air conditioner is working. The person that give us the estimate was Lauren, she was very helpful. Answered our questions. The service personnel were also very nice. We are going use the maintenance plan for our home. Morris and Paula L

    5.0 Robert H. Aurora, IL
    5/31/2020

    Great company and I would use them again. Steve was prompt, honest, courteous and polite. Steve identified the problem and only charged me for the work I needed done.

    4.5 Charles S.
    9/26/2019

    Good company and I would use them again!!

    5.0 Gloria N.
    9/25/2019

    They were honest and very responsible.

    2.0 Bala R. Aurora, IL
    8/31/2016

    discuss the charges upfront in writing with specific details about the product. the mistake on my part was not getting quotes from other pros. the product installed was different from what was agreed and it was installed with out getting consent and also costed more than what was quoted. makes the customer feel guilty when asked about it. for the record, i paid the extra charge as it was not worth the time to argue over it. i wish i could go back and start this project all over again even if it were to cost more than what i ended up paying. very unhappy with the experience.

    Response from Company:

    Went out on a Sunday and in the rush of getting the tenant air conditioning misinterpreted the size . Quoted 2ton and turned out to be 2.5 ton. Think the biggest issue was not informing the customer immediately. Totally understand his disappointment.

    5.0 Monica S. Aurora, IL
    5/27/2016

    Steve was very prompt in contacting me and able to set an appt quickly that fit my schedule. He had everything fixed within a couple hours. I am very satisfied

    5/26/2016

    Friendly and professional technician

    5.0 Jerry D. Aurora, IL
    9/10/2015

    On time, friendly, efficient, helpful with my questions, thanks

    6/9/2015

    Discuss charge upfront

    Response from Company:

    We continuously try to please our customers and hope that our customers will communicate with us as well. It is our goal to always stay below our competitors pricing. We appologiize for not communicating our cost effectively.

    Showing 1-10 of 41 results Showing 0 of 0 results
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    Photos

    ABC Heating & Air, LLC

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    Seal of Approval

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