A/C Brokers, LLC

4.7 |529 Verified Ratings
Write a Review

A/C Brokers, LLC

4.7 | 529 Verified Ratings
Write a Review

972-730-2007

529 Morris Lane
Greenville, TX 75402
Share
Your use of our services is governed by our Terms & Conditions

Profile
A/C Brokers, LLC


"Dont lose your cool when your A/C does or get hot headed when your heat goes out!!'

"Dont lose your cool when your A/C does or get hot headed when your heat goes out!" Call A/C Brokers!! Is your HVAC system old, inefficient or does not work and it needs to be replaced? We specialize in residential repair and replacement as well as light commercial applications. A/C Brokers also replaces ductwork and can add attic insulation. We are a family owned business with 15 years of experience in heating and air conditioning. We install and service all major brands including Amana, Goodman, Lennox, Rheem, Ruud, Carrier, Bryant, Weather King, Trane and American Standard. We are fully licensed (TACLB44714E), Insured (two million in liability and five hundred thousand in workers comp)and bonded company that pulls all permits and inspections to make sure your system is brought up to code. A/C Brokers is a reliable, dependable and cost conscience company that can keep you within your budget. "ITS YOUR TIME AND MONEY, SPEND IT WISELY!" CALL A/C BROKERS, you will not regret it.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Dallas
  • Garland
  • Plano
  • Mesquite
  • Richardson
  • Greenville
  • Carrollton
  • Fate
  • McKinney
  • Rowlett
  • Frisco
  • Sulphur Springs
  • Balch Springs
  • Rockwall
  • Allen
  • Celeste
  • Sachse
  • Emory
  • Irving
  • Wylie
  • Princeton
  • Sunnyvale
  • Anna
  • Addison
  • Quinlan
  • Melissa
  • Royse City
  • Farmersville
  • See All >

Services Offered

Air Conditioning
  • Central A/C Repair
Heating & Furnace Systems
  • Heat Pump Repair
  • Gas Furnace - Repair
  • Electric Furnace - Repair

Areas of Expertise

  • Central A/C - Install and Repair

Product Brands Used

  • Amana
  • American Standard
  • Bryant
  • Carrier
  • Coleman
  • Goodman
  • Honeywell
  • Lennox International, Inc.

Quick Facts

Business Hours
Monday:
--:-- to 6:00 PM
Tuesday:
--:-- to 6:00 PM
Wednesday:
--:-- to 6:00 PM
Thursday:
--:-- to 6:00 PM
Friday:
9:00 AM to 4:00 PM
Saturday:
9:00 AM to 4:00 PM
Sunday:
--:-- to 6:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Warranty Description: 10 year parts one yr labor
  • Credit Cards Accepted

Credentials

In Business Since: 2010
State Licensing
Trade: Air Conditioning / Refrigeration Contractor
License #: TACLB00044714E
Expiration: 03-15-2020
Awards
  • Best of HomeAdvisor 2013
  • Best of HomeAdvisor 2014
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

We started in this industry in 2010.

We describe our business as Family owned and operated

 
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
A/C Brokers, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 529
  Page 1 of 53
Sort by newest   Date ▼   Rating  
5.0   |  
I had 2 estimates come for work I thought I needed done on my HVAC AC unit as both tech told me a coil evaporator was leaking Freon and I needed it replaced ASAP. Those 2 estimates ranged from $1000-1800. When A/C Brokers came out, they were honest and told me there was absolutely nothing wrong with my HVAC unit and that the other techs were absolutely trying to rip me off. The previous 2 techs showed me photos of iced over tubing and the AC Broker tech showed me a pic of where the previous tech messed with wires to make my unit freeze over. This company is honest, fair and doesn t take advantage of anyone (I m a single female btw). I highly recommend them!
Was this review helpful?  
5.0   |  
Review by in Garland, TX
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Cain and his teammate were professional, experienced, quick. Our gas heater went out on the coldest days of the season. Cain came and diagnosed the issue in about 15 minutes and determined the system board simply needed to be reset. Not only was that good news, but we had heat!
Was this review helpful?  
5.0   |  
Review by in Quinlan, TX
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
good
Was this review helpful?  
5.0   |  
Review by in Garland, TX
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
They were quick, professional, easy to work with, and reasonably priced.
Was this review helpful?  
5.0   |  
Quick, fast, easy, and professional.
Was this review helpful?  
5.0   |  
I had to have my heater/air conditioner service replaced and I was very nervous to have the work done. They walked me through the entire process. It was a little more than what others quoted but I am praying that it will all work out well. Great customer service and they cleaned up after the project. I was very impressed with the young men who did my install.
Was this review helpful?  
3.5   |  
The technicians were very nice and courteous. However they only fixed half the problem. When I initially talked with the owner about the problem I stated I had a wet filter and water dripping everywhere. I also stated that I could hear a loud hum when the unit was trying to run. The technicians came and troubleshooted the problem as a bad fan motor and fixed it promptly. I asked if they blew out the drain line and they said yes. A/C Working again so we thought. A couple of days later we had water everywhere again. Found the drain line was still clogged. Talked with the owner and he said they did blew out the line however if the line went into a P-trap they don't repair that as they are not plumbers. The line from the access port T's off and one part runs to the unit and the other runs to the P-trap. So when they blew out the line the air took the path of least resistance and went into the unit. (How do I know, because I did it myself) The line was still plugged and initial problem not fixed. Not wanting to argue I just said thank you and went on. I Googled how to fix the problem and sucked out the line with a wet/dry vac and now the line is clear with no more water problem. I want to be clear that the technicians were nice and pleasant. They did trouble shoot and fix the blower motor however that was only half the problem. The initial call was about the water and hum. Hum fixed water not.
Response by A/C Brokers, LLC: Thank you for your review. I am glad that our technicians are doing a great job in the customer service area. The techs took care of all the issues that were in their control. Brian stated that the hum was fixed but the water issue was not. Let me explain the whole situation. The techs found that the blower motor was not working in their initial diagnosis and the blower motor was replaced. The techs also blew out the drain line from the hvac system to the plumbing. Brian, our customer, called me and asked if the techs blew out the drain line while they were there. I called and asked the techs, they had just left the house, if in fact they blew the drain line out and they told me they did with two CO2 cartridges. Here is where our customer would have you believe that there was issue with the HVAC drain lines and makes his solution kind of foggy. YES he did suck out the drain line, from under the sink in the P trap in the bathroom, which is in the PLUMBING. How do I know this because he emailed me twice and I called him and asked what the solution was and he told me what he had done. We are A/C contractors and not plumbers therefore we do not do any plumbing work. The HVAC system drains into the plumbing in the sink in the bathroom and since the P trap (under the sink) was clogged it backed up back into the HVAC system. He had concerns that if the water was backing up into the blower motor that it might go out again. During the Summer months your HVAC system can produce 8-15 gallons of water per hour. I am glad that he figured out the solution through Google and saved himself some money by doing it himself and not having to call a plumber.
Was this review helpful?  
4.5   |  
Quick response.Took care of the problem. Very courteous.
Was this review helpful?  
5.0   |  
Come on time, good service
Was this review helpful?  
0.5   |  08-15-2018
Review by Brandon P. in Anna, TX
The only thing that these guys get any points for is showing up. I wish I would have been able to wait for our regular company to do or install, I would have gladly paid the extra. We had the install done about a month ago and have had nothing but trouble. First, the system wouldn't keep up. It was really hot so that's what they blamed first. It was bad! They came back out and determined they had not put enough Freon in. Had to have them out again because of the sloppy work sealing the air handler. They put so much mastic around the filter access it wouldn't close. It was drawing attic air into our house and as a result our house was warm, humid and smelled like our attic. A few days later I was in the garage and heard the filter access buzzing like it had done when it wouldn't close. When I poked my head into the attic I immediately felt cold air blowing in my face. It was 8 degrees cooler in the attic because they missed a supply duct when they were sealing the unit and we were basically cooling our attic. This would have failed an inspection if this had been for a new home. We had them out again to seal the duct and look at the thermostat that was having trouble. They put in a temporary thermostat while they ordered a replacement, meanwhile the brand new AC unit runs for about 3 minutes and shuts off. They swear it's not short cycling but the humidity was over 70 percent at one point because the unit doesn't run long enough. The fourth time they came out they replaced the thermostat with a downgraded thermostat ( the previous one had a WiFi connection, this new one doesn't) and proved that the unit was running long enough by turning the thermostat up after it ran and then back down when it turned back on. Of course it's going to run longer if you sit there and constantly change the set point. It was clear that they had my money and were done with me. The tech required me to sign an invoice stating that the unit was running better before he would leave. So now I have a new AC with a downgraded thermostat that cools almost as good as good as the 20 year old unit it replaced. Owner will not return my calls now, I wouldn't want to talk to me either!
Response by A/C Brokers, LLC: The reason that Brandon could not wait for his REGULAR company to do the work is that on the date we installed his system it was 110 degrees outside and I am sure they were as busy as we were, as well as all of the A/C companies in the DFW area. Because he did not have any AC in his house we made EMERGENCY decision to squeeze him in. The two following days after the install it was 110, 108, and over 100 for the next week after that. On the day of the install as I have already stated it was 110 outside and the reading of the attic temp was 160. Can you imagine what its like to be in an attic for four hours installing the inside system. Anyway about two days after the install Brandon called me and told me the filter access door could not close because of how much mastic there was and that the system was not cooling too good. I asked him to put some duct tape on the door so that it would be properly secured and that should take care of the problem. He took my suggestion to heart and called me back and said it was cooling much better now that it had some tape on the door. I asked him to give me about a week for it to cool off outside so we could get through this heat EMERGENCY and I would sent the techs back out to take care of this issue. A week later the techs went back out there and took care of the mastic issue, I will admit that the initial mastic seal was sloppy. I have before and after pics of the work that the techs did with the new mastic seal. A few days later Brandon called me back and said we had missed a duct while we were doing the mastic seal and that there was cold air being blown in the attic. Once again the techs went out and made sure the entire system was sealed correctly. Brandon called me a few days after this and said the system was now short cycling. On this visit the techs determined that the WiFi thermostat was not operating properly and installed a generic thermostat so that we could go and change out the malfunctioning WiFi thermostat for another one since the system was under warranty. Brandon wants you to believe that he was left with the generic thermostat in his review but it was replaced with another properly operating WiFi thermostat within a few days. His system is manufactured by Lennox and he called and complained to the quality control department about his issues. Upon an investigation Lennox determined that A/C Brokers did everything to take care of this customer and that during the manufacturing process that they had developed issues with the WiFi thermostats that was immediately corrected. And as for Brandon calling me and not getting any return calls, this is absolutely and unequivocally NOT TRUE!!!! All My calls are routed to my cell phone and I have all incoming and outgoing call logs to prove this fact. I am not scared to talk to any of my customers rather they are pleasant or upset and angry. You can always tell the quality of the company you are doing business with by how they handle
Was this review helpful?  
Showing 1-10 of 529
  Page 1 of 53

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
 
Required
Required
Required