AES Septic, LLC

Came out fast. Very good work.

Very disappointing experience with Mitchell West and Aerobic Management Services. I called on April 4, 2026, after my tenant reported a beeping septic alarm and drainage issues. Mitchell West came out, did a quick check, and said nothing was wrong with the septic system, recommending a plumber instead. He mentioned holiday rates would be double, yet no real diagnosis or solution was provided, and he was very persistent about payment. Shortly after he left, the alarm continued and there was a strong sewage odor, clearly showing the issue was not resolved. When I called back, I was told they no longer service Montgomery and was given another number, which went unanswered. The issue is still unresolved, and I now have to find another company. I paid for a service call with no resolution and would not recommend this company. I am requesting a refund.

They went above and beyond to install our new system and found quick answers when we were thrown a curve.

They did not show.

Had a birds Nest in the Top of unit, alarm went off cleaned out and waived Fee... Thank you so much

Great company. Would recommend this company to rveryone

Great experience with AES Septic from the permitting to the installation.

After the first call when I needed help, they were so helpful and professional, they continue to have my business.

Yez, completely happy with the job done.

They were great to work with. Did really quick and quality work and it was cheaper then last time I had it done.

AES was excellent to work with. Timely and professional. Would highly recommend them.

May 7, 2017... (AES Septic of Magnolia, Texas) I was kept updated on when the install crew would arrive, the inspector arrival, the follow up visits. There was a "walk through" explanation of the system, its operation and required maintenance by the supervisor. Highly recommended. The crew knew their jobs and accomplished all that was needed to complete a professional installation of my residential new aerobic septic system.

Excellent customer service. Professional and really care about there customers satisfaction. Honest and hard working people.

tt cust going with HA

The technician did not honor a scheduled time and was unavailable for rest of the day. Next day he showed up at 7:30 AM without prior notification. He described what he is going to do but later recognizing it was not necessary. The office did not respond for the follow up questions.

Very professional. Not trying to run a scam to create revenue via a false claim that repairs were needed. I did not need repairs, and that is what I was told. So refreshing.

Had to do this from another state. Selling the home that needed septic. They were very courteous. The only misunderstanding was the septic system wasn't placed where the plans showed it. Buyer was there at installation and wanted it in a different area I wasn't notified of the change and was pretty upset since the buyer didn't own home yet and I was paying for this. Today is closing and I pray there are no problems.

I would recommend them to anyone. They arrived early and completed the work in a timely manner. They did have to come back to complete the job, but they came back within a couple of day's once the part arrived.