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About us
A&L Cleaning Services is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and responsibility in all of our jobs. We are a locally owned and operated business with more than 10 years of experience serving Lithonia, GA and surrounding areas. There is no job too big, or too small for our team. Call today and let us put our experience to work for you!
Business highlights
Emergency services offered
18 years of experience
Services we offer
Cleaning Services, Full House Cleaning, Including Kitchen Stoves Ovens Refrigerators Inside out, Stainless Steels Appliances, Windows & Window Seals
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.3101 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 11% | ||
| 8% | ||
| 1% | ||
| 8% |
Filter reviews by service
Showing 1-25 of 101 reviews
Rozalind S.
Sep 2022
Maid Service
There needs to be a better understanding of what general cleaning entails and does not. Most of the day was spent wiping down blinds.
Response from A&L. Cleaning Services
"Ms. Roz S, this is not true We came to do a General Basic Cleaning and actually did more of a Thorough cleaning. I am sorry you feel this away. I am but I will have to defend this one. We were supposed to have charged more for a upgrade in cleanings but we kept it at the same price. There was no way we could come close to doing a General Basic cleaning. We could have changed our minds and not stayed but we're a very courteous team. So sorry you felt this away. Yes we did an assessment we explained very thoroughly to you what would take place. Thank you for allowing the opportunity we value and appreciate your service. A&L Cleaning Services 470-807-0098"
Annette C.
Aug 2022
One Time Interior House Cleaning
half clean
Response from A&L. Cleaning Services
"This is not my customer we have never cleaned for this customer, Please this cannot be happening I called the customer to understand what went wrong. And this was another company that cleaned for her. The tech that cleaned her home name is Tony..."
Irene M.
Aug 2022
One Time Interior House Cleaning
Good experience , on time for job, worked very steady, did very good job. Very polite would definitely use again.
Steve L.
Aug 2022
One Time Interior House Cleaning
Too expensive found several areas on counters and floor areas that were not touched.
Response from A&L. Cleaning Services
"Dear Steve, I am truly sorry we may have to eat this review we had a couple of new hires which is no excuse. However, we do Train we will make ongoing Training more available. It's been a shortage out here and this is not like us to get bad reviews like this. again, We or truly sorry for the inconvenience made to you. A&L Cleaning Service."
Roy S.
Aug 2022
Maid Service
Pricey.
Response from A&L. Cleaning Services
"Mr. Spence, I really do not have a comment we have to pay or service. I tell all clients prices have gone up on supplies so does the cost of home cleaning. He states we did a great job when we first arrived at the customer home, we did a walk through. Once we finished, we did another walk through. Once we were there I went and got Mr. Spence and ask if he had any concerns or question, he states it looks great and smell great. I assumed he was satisfied satisfaction is what we guarantee. So sorry if we did not meet expectation. I will follow- up with Mr. Spence."
Carroll B.
Aug 2022
One Time Interior House Cleaning
A little pricey, but so is everyone these days. They did a good job, and Avis kept calling to see how the cleaner was doing. Will hire again when I can afford it.
Alicia G.
Jul 2022
One Time Interior House Cleaning
Very professional. Arrived on time and kept Ms posted. Great service. I will definitely use them again.
Michele F.
Jul 2022
Maid Service
So far I am happy with their work.
Ashley M.
Jul 2022
One Time Interior House Cleaning
Great!
Tirjuana B.
May 2022
One Time Interior House Cleaning
Wonderful people who sincerely care about their work and the clients satisfaction.
Mjay B.
Apr 2022
Maid Service
A & L Service was a wonderful project cleaning for me. I highly recommend them and hope to use them for all my future project. They were very thorough.
Vivian R.
Mar 2022
Maid Service
My father was delighted with the service and I was pleased with ther exceptional communication! We will definitely be using A&L again.
Mary D.
Mar 2022
One Time Interior House Cleaning
Polite, curtious 3 person team came to clean my son's house to get it ready to sell in a few months. It was a big job but they did wonderful work.
Tonya D.
Jan 2022
Maid Service
Very nice personable people and accommodating.
Keith C.
Jan 2022
One Time Interior House Cleaning
Overall good job. Some areas could have been cleaner as done kitchen drawers and family room floors need touch up.
Sandra V.
Jan 2022
Maid Service
Very friendly and eager to do a good job.
Alex S.
Nov 2021
One Time Interior House Cleaning
I hired someone to help me clean before the holidays and they did just as expected. They cleaned just as well as I would (not better), which cut my cleaning time down by a third
Beverly H.
Oct 2021
One Time Interior House Cleaning
Be very specific and inspect work ah...
Response from A&L. Cleaning Services
"I am so sorry you feel this away .. I believe the problem came in with the Floors we were just not able to get a lot of the sand dusting from your floors.. We did speak in regards of this problem there was a lot of sand dusting that was just stuck in the grounding of your floors. You stated you understood if we could not get the sanding out. Most Home residential cleaning services will not have that type of equipment. I suggested you would need floor technicians to come in and you said I know over by your fire place there were coins melted down in the grind of the flooring... I am surprised of the review you stated you liked the cleaning and it smelled wonderful so again unfortunately you were not satisfied A&L Cleaning Service"
Wanchella J.
Oct 2021
Maid Service
Mrs. Avis was so personable and thorough. She took her time in the home and did an excellent job!! I would definitely recommend anyone looking for excellent customer service an top quality work to utilize this company.
Misty J.
Oct 2021
One Time Interior House Cleaning
We hired A&L Cleaning Services to do a move out clean of a house we had rented. They did an amazing thorough job. We are very pleased with the results. I would highly recommend them. They were very nice and easy to work with.
Robert S.
Oct 2021
One Time Interior House Cleaning
The two associates were both well trained and professional. They knew what they were doing and took the time to do it right.
Taylor K.
Aug 2021
One Time Interior House Cleaning
Very friendly team of people who were a joy to talk to and got the job done!
Kimberly S.
Aug 2021
One Time Interior House Cleaning
The cleaners arrived promptly and got straight to work. I ordered the deep clean as the house had been sitting vacant for awhile before I moved in and boy did they get every nook and cranny. Cobwebs, dust, dirt, even shined the stainless steel fridge. I highly recommend.
Gloria W.
Jul 2021
Maid Service
She was personable and did a good job.
Darryl W.
Jun 2021
One Time Interior House Cleaning
Very nice and courteous. However I was not satisfied with the service. I had to sweep and mop after they swept and mopped. When my guest arrived, I was asked multiple times?. What did they clean?
Licensing
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FAQ
A&L. Cleaning Services is currently rated 4.3 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
A&L. Cleaning Services accepts the following forms of payment: CreditCard
Yes, A&L. Cleaning Services offers free project estimates.
No, A&L. Cleaning Services does not offer eco-friendly accreditations.
Yes, A&L. Cleaning Services offers emergency services.
No, A&L. Cleaning Services does not offer warranties.