ALG Awning, Inc.

Last year we hired Christian to construct an awning over our patio. At that time, we were very pleased with his work and professional manner. Around August 4th, after a storm, the shoulder on our awning was defective. We called Christian, he came out, and said we would not have to pay for the shoulder because it was on warranty. We asked him to construct a side panel to keep us more out of the sun. We paid him with our credit card on or about 9/6. As of now, he has not done any work. Furthermore, often when we try to call him on the phone, his voicemail is full. He has on numerous occasions, the last of which was Saturday, October 31st, promised to come and do the work. Last Saturday he assured us that he would come that day. He neither came nor called. We are not happy. ***UPDATE 12/08/2020: Doesn't matter what it was like last year. This year was a lot of pain and discouragement. He was not forthcoming in letting us know right from start. He didn't even fix the bar properly on the awning that was bent. That should have been part of the initial warranty. His own people called the bent bar to our attention, that it needed fixing. They said they would order it and come out in a couple of days, but that did not happen either. Bottom line, I would not recommend him and he is not trustworthy.

Christian did a lovely job, my awning looks great. Communication was a minor problem, and there were delays, but in the end he did a great job and I am very happy with awning.

very reliable and very pleasant. got the job done on time. Chris is a great guy and has a great crew.

Job is satisfactory and completed. Even if delayed the job was done to my expectations.

Very professional ,punctual and great service. I called Chris yesterday to repair a metal awning that was leaking. John and his colleague came out today and did a phenomenal job. The price was fair. I will definitely recommend this company.

He is pleasant in the beginning, but does not keep his word.

Installation was done to perfection, workers were on time, cost was phenomenal. This installation gets a 5 STAR rating. Chris is a true professional. My patio looks great I will definitely recommend.

Chris the owner was very professional and was a pleasure to deal with. The price was fair and hung my awning one week after coming to my house to measure and show samples.

Awning looks beautiful - very pleased.

Fun

Professional, polite and extremely helpful. Worked with us to achieve the desired outcome. Workmanship was excellent. A job well done. Thanks very very much.

I have not had the work completed as of today so I cannot comment on that. Christian, followed up immediately with me and was at my house within an hour. He was very professional, and helpful in the design process. I am looking forward to the finished product.

Chris the owner of the company responded quickly to my emails and phone calls and completed the work exactly when they said it would be done. I would definitely recommend them.

The Owner Chris is a nice guy and was professional during the initial consulting. Once he got the job is when the problems arose. The target date for installation was overshot by 2 weeks and it was not until I inquired with him numerous times did it actually go up, with incorrect measurements. In addition to that getting in touch with him is also a chore. He is either not around or just does not want to answer your calls. Do not let him tell you it is because he is with his workers, because I did not see him once at the job I had him do. Do not expect a return call because he prefers to operate in text messages, which is very unprofessional in my opinion. Like I said he is a nice guy but is a terrible businessman and as a result I would not recommend his services.

The project was completed more quickly than I would have thought.

Did an amazing job. Awning is sturdy and has a beautiful trim. Fairly priced and extremely happy with the work. I am hiring them for another project in the future!

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Did a great job.

lack of communication with customer, when there was a problem-- {no phone call} --keeping repair appointment time. All things considered, Work was excellent , replacement was as expected price was reasonable. Better communication with customer would have made it a 5 star job.

Chris was very personable and "seemed" knowledgeable when walking us through the work that needed to be done. He didn't show up the first time and never called. We had to call him to find out he wasn't coming. When his men came, they installed the side arms wrong. It's been a month of back and forth. He has been a no show with multiple excuses. Now we have to find a fix for the problem. Pay a little extra and get the job done right.

ALG Awning is a very good company. The team that works is caring and friendly, anxious to please. The only reason I cannot highly recommend this company is because the owner does not keep the customer updated with delays until contacted first. He also does not keep dates promised, which is OK, IF we are notified of delays. This is the only complaint, because the quality and the team is great.

Worked hard to fix my awning right and the price was great