Fence Pros

I met this young professional at Lowes Home Imrovement while waiting for a customer service representative from Lowes to come and answer questions about fencing that my wife and I had about a backyard fence project that we were going to be buying and installing in Our new home that we had purchased. While waiting for the Lowes rep ( which came finally after 3 requests at customer service counter ð ¤ ) My wife and I were greeted by a very nice young gentleman who also was buying fencing at the store. Seeing Our frustration and disbelief in such poor customer service that Lowes has nowadays the young gentleman named Mr. Martinez offered his assistance to Us. He even apologized for Lowes (offering us different reasons ; but mainly due to Covid why we couldn't get any help , and this man doesn't even work there) lack of help or customer service. Mr. Martinez who was also waiting for a Lowes Rep was kind enough to offer My wife and I his knowledge about fence options while we stood there waiting in agony for a Lowes Rep to arrive and assist Us. We haven't ever attempted a fence project before so naturally we had questions before purchasing. Finally a Rep arrived who upon greeting Us immediately told Us they didn't usually work in fencing and didn't know anything about it said he would get us somebody that could. They went and got a manager who arrived and again said they were unfamiliar with fencing but greeted Mr. Martinez by name and asked if he got what he needed yet and turned to us and said this guy can answer your questions he's a pro and then turned to Mr. Martinez and said can you answer these people's questions and I will go see where your order is. The Lowes manager didn't even wait for an answer from Mr. Martinez , and turned back to us and said Fence Pros is here on a daily basis buying products , He owns a local fencing company. So here we were waiting for help from a Lowes Rep , beside a guy that was also waiting for help and when help arrived the help said this guy is the pro - ask him. Well We certainly are glad that we did! Not only did he answer Our questions, but We hired and contracted with Mr. Martinez's company; Fence Pro's. For 3 different home fence projects. First our backyard, then our front yard , and then a privacy fence around our jacuzzi. Our neighbors after seeing how nice our fence looked asked for a business card of Fence Pro's and next thing you know I see Mr. Martinez doing their fence. A week later I see the Fence Pro vehicle at another home down the street. They got a fence.. Then the week after that I start seeing Mr. Martinez's Fence Pro vehicle almost on a weekly basis somewhere in Our neighborhood and fences going up at new homes all over Our housing development. Yesterday Mr. Martinez stopped by Our home with a Thank You card and a beautiful hanging fern for our porch. He said this was a gift from Fence Pro's because he now has sold and installed fencing in 5 other houses here in the neighborhood and had contracts to due several more and he just wanted to Thank Us for referring Him and his company. My wife and I are very happy with different fence projects done by Fence Pro's and cantbsay enough good things about Fence Pro's. Everyrhing the promised they delivered on. The quality of their work is second to none. From their first promised expected arrival time to job completed, we give them a 5 Star reveiw. Quality, professionalism, integrity, appearance, and affordability and even follow up customer care have all been better than we really expected. So if Your looking into fencing consider Fence Pro's, we did and you will be glad you did too.

LA Care Fence Pros transformed our home, our dogs can finally wonder around and play outside with out having to worry about them getting to far. The price was very reasonable, Abraham was very committed to making the process simple and made sure it was done exactly how we wanted. You guys rock.