A Plus Pools Service

4.66 |38 Verified Ratings
Write a Review

A Plus Pools Service

4.66 | 38 Verified Ratings
Write a Review

281-731-7329

20180 Park Row Drive, 6635
Katy, TX 77449
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Profile
A Plus Pools Service


A Plus Pool Service are experts with over 30+ years experience!

A Plus Pool Service are experts with over 30+ years experience! Call us to get the job done right the first time and save yourself time and money! We will meet & beat any competitors quote! We have been in business in Katy, TX for 30+ years. We offer new construction, remodels, plaster, tile, coping, decking,emergency troubleshooting, pool maintenance, automated systems, lighting, etc. We have expert leak detection technicians on staff to pin point any leaks on your system above or underground. We pride ourselves in our ability to deliver our services in a timely manner and only use original manufacturer parts. We offer a one year warranty on all our work. We are family owned and operated with four generations of pool industry experience. We love what we do that's the difference!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Houston
  • Katy
  • Sugar Land
  • Cypress
  • Richmond
  • Brookshire
  • Alief
  • Barker

Services Offered

Swimming Pools
  • Swimming Pool Remodel

Areas of Expertise

  • Experts in pool leak detection and repairs
  • Swimming pool remodels - plaster, tile, coping, decks, waterfalls, etc.
  • New pool and spa construction
  • Swimming pool maintenance and repairs
  • Swimming poo repairs - heaters, filters, automation systems, pumps, motors, etc.

Product Brands Used

  • Hayward
  • Intermatic
  • Jandy
  • Pentair
  • Sta-Rite
  • Zodiac, RayPak
  • Polaris, Parmount

Quick Facts

Business Hours
Monday:
7:00 AM to 7:00 PM
Tuesday:
7:00 AM to 7:00 PM
Wednesday:
7:00 AM to 7:00 PM
Thursday:
7:00 AM to 7:00 PM
Friday:
7:00 AM to 7:00 PM
Saturday:
7:00 AM to 7:00 PM
Sunday:
7:00 AM to 7:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Warranty Description: lifetime on pool leak detection
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2015
Memberships & Affiliations
  • CPO certified
  • Pentair, Hayward, Jandy/Zodiac/Polaris & RayPak Certified
Awards
  • Pentair Certified
  • Hayward Certified
  • RayPak Certified
  • Jandy/Zodiac/Polaris Certified
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

To find more licensing information for your state, visit our Licensing Requirements page.

Business Overview

Community Involvement

Katy Christian Ministries

How We Got Started

I chose to work in this industry because we love what we do! We have four generations of pool industry experience! No one else comes close to our level of experience!.

We started in this industry in 1979.

We describe our business as Family owned and operated

Why have we been in business for so long?

We love what we do and provide quality service at an affordable price!

 

Photos
A Plus Pools Service


My Work
13 Projects
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Ratings & Reviews
A Plus Pools Service

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 38
  Page 1 of 4
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5.0   |  
Review by in Houston, TX
I moved to Houston two years ago and have been consistently ripped off. A+ Pools is the one exception. I got five quotes for a pool replastering and instillation of a pool heater. A + undercut everyone AND offered warranties that were over three times the nearest competitor. And then once they got into the replastering, they said they overestimated the cost and reduced the price by $1500. What companies are this honest these days!? Even better was their customer service. I had never had anything like this done before and had MANY nervous questions. A + has heard all of these concerns before and treated us always with the greatest of respect. This is my pool company forever. I recommend A + without exception.
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2.0   |  
Review by in Richmond, TX
The re-plaster and new tile are fine, but not all the parts were replaced as promised, skimmer weir flaps, hose connector, and light. The last time they were here was April 27, 2020. They have put us on the schedule multiple times but did not show up. My calls, text, and emails are not always returned. Decking not repaired, handrail not installed. A chip out was not done, but since they drilled large amounts around the jets and lights, they say the price comes out to be the same as a chip out. There are multiple ways to plaster around the jets and light per conversations with other contractors, so not sure why it was necessary to do it like that. If a leak was suspected, then I would think they would have replaced some PVC. Although they were the most expensive for the quotes, they were the most professional, so I felt safe hiring them at the time. If they are still willing to complete the job, I would certainly allow it, because the work they have done so far is good. Lesson learned: Do not pay in thirds, pay 1/2 up front and 1/2 when the job is complete. I have overpaid $1,250 and do not expect to get it back. I tried to wait till the work was completed to write this review, but since they are not returning our calls, I can only assume they will not be returning.
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1.0   |  
Review by in Sugar Land, TX
Never showed up when promised .quoted two weeks took over a month.gave me a hand written invoice from a spiral tablet. left plaster debris in flower bed (have pics). said he was shutting business down and moving out of state.
Response by A Plus Pools Service: We started this project a week before the pandemic with no idea what was to come. When the lock down occurred several of our crew members decided to take extended time off. It did take us two weeks to reorganize and complete the job. At that time he was upset because we were wearing face masks on his property. He shoved one of your technicians in the chest threatening to push him in the empty pool if he did not take off his mask. He also would call and text after midnight on several occasions and we also responded regardless of the time. I have phone records and text messages. We did everything to complete work in a timely manner. We typicall
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5.0   |  
Review by in Richmond, TX
Pool has never looked better, very happy I chose A Plus Pool Service
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5.0   |  
Review by in Katy, TX
They did a great job and were very easy to work with!
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3.5   |  
Review by in Cypress, TX
Don't pay the final installment until you are completely satisfied
Response by A Plus Pools Service: Deborah, am not sure exactly what you are referring to. I have tried to call you several time and did not get an answer or a return call. When we last spoke you informed me that the pool brush that you had at your home was broken. We determine that the clip was missing. I ordered and had one sent to your home. If there was an issue with anything else you did not inform me. If there was something you were not satisfied with you should have called our office and we will correct any issues. If you do not communicate we do not have a chance to correct any issues. The work we completed at your home comes with a 12 year warranty. Please call our of
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5.0   |  
Review by in Katy, TX
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5.0   |  
Review by in Houston, TX
Excellent work and customer service.
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5.0   |  
Review by in Houston, TX
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5.0   |  
Review by in Houston, TX
Extremely knowledgeable, efficient service - replastered in 3 days, good after service, very well priced. I would highly recommend this family business
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Showing 1-10 of 38
  Page 1 of 4

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