A Safe Home Fireplace Repair and Indoor Air Quality

4.62 |63 Verified Ratings
Write a Review

A Safe Home Fireplace Repair and Indoor Air Quality

4.62 | 63 Verified Ratings
Write a Review

817-500-6180

P.O. Box 3178
Fort Worth, TX 76137
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A Safe Home Fireplace Repair and Indoor Air Quality


We are a locally owned and operated company that values honesty, integrity and treats your home as if it were our own. We offer a variety of quality home improvement services. You will find us to be competitively priced with close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Houston
  • Dallas
  • Fort Worth
  • Arlington
  • Spring
  • Garland
  • Irving
  • Denton
  • Plano
  • Conroe
  • Humble
  • Lewisville
  • Pasadena
  • Mesquite
  • Katy
  • Round Rock
  • North Richland Hills
  • Sugar Land
  • Haltom City
  • Richardson
  • Grand Prairie
  • Weatherford
  • Baytown
  • Georgetown
  • Fate
  • Greenville
  • Carrollton
  • Flower Mound
  • Kingwood
  • Duncanville
  • Keller
  • Richmond
  • Rowlett
  • Cypress
  • Magnolia
  • Grapevine
  • McKinney
  • Austin
  • Bedford
  • Tomball
  • Leander
  • Waxahachie
  • Frisco
  • Coppell
  • Cedar Park
  • Rosenberg
  • Rockwall
  • Allen
  • Euless
  • Missouri City
  • Stafford
  • Cedar Hill
  • Cleburne
  • Ennis
  • Pflugerville
  • Willis
  • Terrell
  • Desoto
  • Burleson
  • Lancaster
  • Cleveland
  • Athens
  • San Marcos
  • Bellaire
  • Azle
  • Balch Springs
  • Mabank
  • Montgomery
  • La Porte
  • Hurst
  • Prosper
  • Farmersville
  • Aledo
  • Spicewood
  • Wimberley
  • Huffman
  • Granbury
  • Splendora
  • Poolville
  • Jarrell
  • Mansfield
  • Pilot Point
  • Liberty
  • Fulshear
  • Smithville
  • Red Oak
  • Hockley
  • Liberty Hill
  • Kaufman
  • Lockhart
  • Celina
  • Roanoke
  • Barker
  • Manor
  • Crandall
  • Melissa
  • Hutto
  • Sunnyvale
  • Venus
  • Dayton
  • See All >

Services Offered

Fireplace & Wood Stoves

Areas of Expertise

  • Pre-Fabricated Fireplace Unit (Gas) Repair and Installation
  • Gas Fireplace Inspections - gas leaks
  • Indoor Air Quality Testing

Quick Facts

Business Hours
Monday:
8:00 AM to 5:00 PM
Tuesday:
8:00 AM to 5:00 PM
Wednesday:
8:00 AM to 5:00 PM
Thursday:
8:00 AM to 5:00 PM
Friday:
8:00 AM to 5:00 PM
Saturday:
8:00 AM to 5:00 PM
(Please call to confirm)
  • Warranty Offered
  • Trip Charge
  • Warranty Description: Warranty on all parts.
  • Credit Cards Accepted

Credentials

In Business Since: 2015
Screening
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Photos
A Safe Home Fireplace Repair and Indoor Air Quality


My Work
3 Projects
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Ratings & Reviews
A Safe Home Fireplace Repair and Indoor Air Quality

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 63
  Page 1 of 7
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5.0   |  
Review by in Dallas, TX
Project: Repair a Pre-Fabricated Fireplace Unit (Gas)
Arrived as scheduled. Friendly service person. Thoroughly explained problem and recommended solution. Repaired gas fireplace that would not ignite by replacing a thermal safety switch. Also recommended and installed glass bead fire bed which adds to the aesthetic quality of the fireplace.
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0.5   |  02-27-2019
Scott came to my home to repair my heatilator. The problem was a very low flame. For $198, the only thing he did was to clean the pilot, which was working fine and not part of the problem. When the cleaned pilot didnt make any difference he stated that he thought the regulator might be bad and he would order a new one. Several weeks have passed and no word from Scott/Safe Home. So, I called (redacted). They came out yesterday and in 10 minutes, found an ant in the orifice, removed it and its working better than ever. Hooray to (redacted) , for fixing it and not overcharging me, like Scott/Safe Home. Bottom line-Scott didnt seem to know much about the mechanics of the fireplace and didnt know anything about how to troubleshoot the problem. After he couldnt fix the fireplace, he then wanted to check the furnace, water heater, range, etc. for leaks and proceeded to tighten the connections, which made me very nervous. I would recommend you stay away from them. BTW, they had quoted $99, so charged me double and did nothing!
Response by A Safe Home Fireplace Repair and Indoor Air Quality: Per customers invoice we charged a $99 diagnostic service fee. The customer was aware of this when he set up the appointment. The diagnostic service fee includes travel time to the job, diagnosing the failure, checking the system operation and advising homeowner of system needs. NO REPAIRS INCLUDED. This is noted on all invoices. We also check for any gas leaks in the fireplace along with any other gas appliance customer may have in their home. The additional $99 on the customer's invoice was for cleaning the pilot and adding media to the fireplace---embers and d├ęcor---to help carry the flame in the fireplace. That is why the customer was charged $198. He was not charged twice. The technician did find a gas leak behind customer's stove which we fixed at no charge. The technician fixed his fireplace and saved customers' life.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Colleyville, TX
Project: Repair a Pre-Fabricated Fireplace Unit (Gas)
Overall great job
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5.0   |  
Review by in Allen, TX
Project: Repair a Pre-Fabricated Fireplace Unit (Gas)
The result was awesome!
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1.0   |  
Review by in Roanoke, TX
Project: Repair a Pre-Fabricated Fireplace Unit (Gas)
Did not fix the problem and did not call me back with a price on replacement parts. Hired someone else who fix my fire place without replacement parts. What a waist of money.

1 of 2 users found this review helpful.

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5.0   |  
Review by in Haltom City, TX
Project: Repair a Pre-Fabricated Fireplace Unit (Gas)
The technician was professional, friendly, informative and made me confident that I made a good decision in hiring this company. He was patient and answered all our questions and even gave us a few tips on owning a gas operated fireplace and how to look for potential problems. He even called 2 hours early and was in and out before his appointed time. Which gave me two extra hours in my day that I had not planned on...Bonus!!!!
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5.0   |  
Review by in Grand Prairie, TX
Project: Repair a Pre-Fabricated Fireplace Unit (Gas)
The Technician was very nice and efficient. He explained what the problem was and his fix.
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5.0   |  
Review by in Lantana, TX
Project: Repair a Pre-Fabricated Fireplace Unit (Gas)
Excellent
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5.0   |  
Review by in North Richland Hills, TX
Project: Repair a Pre-Fabricated Fireplace Unit (Gas)
I called for service and Scott was out to fix my fireplace within the hour-Wow! He seemed very knowledgeable and was very personable.
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5.0   |  
Review by in Keller, TX
Project: Repair a Pre-Fabricated Fireplace Unit (Gas)
I originally called for a gas fireplace repair. When Scott first came out, he checked all the gas lines inside my home for leaks. He found one in the attic to my home's furnace. The connection was so loose that he didn't even need a tool to disconnect it! I went up in the attic with him and saw him test it with his machine. I am so glad that he checked it because who knows how long that could have leaked or even caused a fire. I also hired him to repair the gas fireplace which was admittedly more than I anticipated in cost, but I also realize that not a whole lot of companies do the work and he was fair with his pricing considering the amount of time he put in. He also added finishing touches such as colored glass pellets and fake ashes. Overall, I am extremely pleased with the service and would definitely hire him again for any repairs I may need on the fireplace, AC or furnace. I would also recommend him highly! I learned a lot while he was here and will definitely be putting the fireplace to good use now that I know how cheap it is to run!
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Showing 1-10 of 63
  Page 1 of 7

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    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
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    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
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