A Step Above

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100% Recommended

8 Years In Business

Company Details

Contact

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301 Glenrose Avenue
Nashville, TN 37210

http://astepabovetn.com

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Hours

Mon: 8:00 AM - 6:00 PM
Tue: 8:00 AM - 6:00 PM
Wed: 8:00 AM - 6:00 PM
Thu: 8:00 AM - 6:00 PM
Fri: 8:00 AM - 6:00 PM

Sat: 8:00 AM - 6:00 PM
Sun: Closed

Details

In Business Since 2017

At A Step Above, our company is based on the belief that our customers' needs are of the utmost importance. Our team is committed to meeting those needs. We welcome the opportunity to earn your trust and deliver you the best service. No job is too big or too small for our experienced team. Call today for a quote.

How We Got Started

I chose to work in this industry because A Step Above Carpet and Flooring Care is dedicated to providing honest services. We will not bait and switch or low-ball quotes then up-sell or add on. We will tell you what it will cost and live up to our quote. Our technicians are there to clean, not sell. We generally will give you a rough estimate over the phone when you schedule the job. Upon arrival, we understand you may want to add or remove services and your technician will be happy to go over this with you. Your technician will be honest with you about the best, yet most affordable cleaning options for your family’s needs. Your technician will give you an absolute, firm price before he begins setting up his equipment. We also offer complimentary on-site consultations with a firm, written offer available upon request..

We started in this industry in 2010.

We describe our business as Well established

Community Involvement

Complimentary Cleanings for the Boys & Girls Club of America

Credentials

Green Certifications

IICRC Certified Technicians

Memberships and Affiliations

Institute of Inspection Cleaning and Restoration Certification(IICRC)

Awards

2018 Franklin Small Business Excellence Award
2018 Expertise Best Carpet Cleaning in Nashville Award
2013, 2014, 2015, 2017 Angie's List Super Service Award
2014/2015 Nashville Busniess Journal Small Business Award

View All Details & Credentials

Achievements

Service Details

Residential Work
Commercial Work

Areas of Expertise

Carpet Cleaning
Upholstery and Furniture Cleaning
Tile & Grout Cleaning
Carpet Repairs
Pet Treatments

View All Offerings and Cities Served

Cost Information

Free Estimates
Warranty Offered
Credit Cards Accepted

Ratings

4.9

14 Verified Reviews*

5

13
4

1
3

0
2

0
1

0

Highly rated for

Overall Rating
Value
Customer Service
Quality

*Reviews imported from Google have not been individually verified by HomeAdvisor.

Reviews

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Showing 1-10 of 14 results

5.0 Google Review

7/3/2024

Honest and trustworthy. This company employs people who value integrity. I look forward to doing business with them in the future.

Response from Company:

Hi Ms Judie, Thank you for the comments about the company and our Team! We look forward to taking care of your floor care needs in the future. Have a great 4th of July! Bobby 615-309-1848

5.0 Guy B. Nashville, TN

5/2/2020

Repair, Refasten, or Stretch Carpeting

Crew was very friendly, professional, timely and did a great job.

Response from Company:

Afternoon Guy! I hope this finds you well. Thank you for the 5 STAR review and the feedback about the team! We are so glad the service appointment was great and look forward to taking care of your floor cleaning or repair needs in the future! Bobby Harlow 615-309-1848

5.0 Michael C. Franklin, TN

4/16/2020

Transport Carpets or Rugs Offsite for Cleaning

Great field workers

Response from Company:

Morning Mike, Thank you for the 5 Star review and the comments about the technicians! We appreciate you choosing A Step Above! Call us when you need us again! Bobby Harlow

5.0 Patricia T. Nashville, TN

4/4/2020

Clean Upholstery and Furniture

They were courteous, understanding, friendly, prompt, careful.....I will definitely hire them again.

Response from Company:

Hi Patricia, Thank you so much for the 5-Star rating and the kind words about our team! We look forward to working with you again when you have floor care needs in the future. Bobby Harlow.

5.0 Daniel H. Mount Juliet, TN

3/7/2020

Repair, Refasten, or Stretch Carpeting

Response from Company:

Hi Daniel! Thanks so much for the 5-Star review and the opportunity to take care of your carpet repair and carpet cleaning needs! Thank you for choosing A Step Above and call us when you have floor care needs in the future. Bobby Harlow. 615-309-1848

5.0 Roegan R. Nashville, TN

12/16/2019

Repair, Refasten, or Stretch Carpeting

Nice personable professional efficient honest

Response from Company:

Hi Roegan, My apologies for the late response! The Holidays have me way behind. Thank you for the comments and review! Thanks so much for choosing A Step Above and call us when you need us in the future. Bobby Harlow

5.0 Mark H. Madison, AL

11/29/2019

Clean Upholstery and Furniture

Response from Company:

Hi Mark! Late Happy Thanksgiving! Thanks so much for the review and please keep us in mind for your future floor care needs. Bobby Harlow 615-309-1848

4.0 Bill B. Franklin, TN

9/8/2019

Transport Carpets or Rugs Offsite for Cleaning

There were two area 3X5 area rugs, one very soiled with cat urine. The company did extra work to insure the ammonia odor was removed. As an amputee they provided help unloading and loading the carpet after cleaning. Overall, a good experience.

Response from Company:

Hi Bill, Thank you for the comments about the service for your rugs! The rug with cat urine was very soiled and I'm glad we could get the ammonia odor out! We thank you for the feedback. We will do our best to give you more value on your next service. Bobby

4.5 Jane B. Spring Hill, TN

7/5/2019

Clean Carpets or Rugs in a Home

I was so very pleased with this service--the young man who came to my home was fabulous--you should be very proud to have him in your group jane bryant

Response from Company:

Hi Jane, Thank you for choosing A Step Above and for the great comments! We are very proud of our technicians, the fabulous service they provide our customers and our commitment to exceptional service! Please call us again when you have floor care needs and we will work a little harder to earn a 5 Star Review! Bobby Harlow

5.0 L. T. Nolensville, TN

7/3/2019

Repair, Refasten, or Stretch Carpeting

All professional aspects. Will refer and use again .

Response from Company:

Hi Lois! Thank you for the 5 Star review and the comments! Please call us when you have floor care needs in the future! Bobby Harlow

Showing 1-10 of 14 results Showing 0 of 0 results

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A Step Above

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Service Details

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