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A Step Above Masonry, LLC logo

A Step Above Masonry, LLC

2.9(
4
)
Carpentry Framing - Install, Concrete Foundation - Repair, Brick and Stone Patios, Walks, and Steps - Install,

About us

Welcome to A Step Above Masonry, LLC where we specialize in masonry and roofing but can handle anything beyond that as well. With A Step Above, our motto is "quality is our priority." We refuse to leave a job before you are 100% satisfied with the results. With so many options for roofers and masons in the area, it can sometimes be tough to decide who to choose for the job. We promise to work with you each step of the way, find the right choice for you and your home, and make sure you love our work. Call today for a quote!

Business highlights

9 years of experience

Services we offer

Masonry, Roofing, Siding

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
2.94 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Write a review

Filter reviews by service

Showing 1-4 of 4 reviews
Pam G.
Aug 2018
0.5
Brick and Stone Flatwork - Repair
$1,475
This guy gave us a quote for $1475 to rebuild our brick mailbox. He required 1/2 down right away to "hold" a spot. This was April 20th. We sent a direct payment of $737.50 to Sara and Anthony Pfaff. We've been asking for our money back now since June 1st. He's had our $737.50 for 3 months, and no work no show!!! We've received no service, no product whatsoever. All we were told is he has "his wife and 3 daughters to put first". This business shows all the signs for financial trouble. WELL I DIDN'T SIGN UP TO SUPPORT HIS FAMILY. I have my own to support. I've received nothing but lies from Anthony. BUYER BEWARE. I have filed with the Better Business Bureau and waiting for them to resolve. It's been over 1 month there too. I have graciously waited before posting anything online in the hopes that this man would have some integrity and do the right thing and give me my money back. Now we are down to no response. RUN. Don't be taken like we were. Too bad I had to post 1 star. He deserves none.
James C.
Jul 2018
1.0
Concrete Patios, Walks & Steps- Install
$600
Here are the details on the interaction with this company. I hired them to place a small step outside my side door. 4/17 Deposit $300.00 for concrete step. On 7/6 Contact owner (Anthony) - complaint about the quality of the product. Was informed one employee(Vernon) involved in project used to be in sales. Owner made decision to use employee in projects. 7/7 Was contacted by owner. Will come out to inspect, take action to correct imperfection and collect balance assuming customer was satisfied. Called later to reschedule for 7/8. 7/8 Left voicemail and wanted to come by to pick up payment 7/9 I sent photos (text) of finished product. Owner text: Vernon involved in project was terminated and other assistance (little brother) hes about to get a kick in the butt" Owner stated he would come over and remedy the situation. No further action taken by Owner Anthony and I was left with a very shoddy piece of concrete at my door. Never heard from owner or anyone from the company again.
Hershel F.
Mar 2018
5.0
Yes, I recommend this pro
Wonderful service and wonderful work.
Response from A Step Above Masonry, LLC
"Thanks Hershel look forward to the next project as well as your future mother in laws patio"
Anita C.
Mar 2018
5.0
Yes, I recommend this pro
A good company who did what they said they would, in a timely manner.
Response from A Step Above Masonry, LLC
"We strive to live up to our word! And Customer satisfaction Is up there next to quality workmanship as our top priorities! Thanks for the review!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

A Step Above Masonry, LLC is currently rated 2.9 overall out of 5.

A Step Above Masonry, LLC accepts the following forms of payment: CreditCard

Yes, A Step Above Masonry, LLC offers free project estimates.

No, A Step Above Masonry, LLC does not offer eco-friendly accreditations.

No, A Step Above Masonry, LLC does not offer emergency services.

No, A Step Above Masonry, LLC does not offer warranties.