Joshua Cook Pools, Inc.

Josh keeps our pool in great condition. Always available for advice and help. Great customer service.

Couldn't ask for better service. Josh is knowledgeable and consistent. His fee is hard to beat. He is a people person and all around great person. Highly recommend.

Prompt service. Cleaned the pool thoroughly! Very happy with this service so far!

Your web site require that I rate the service that I received however, you do not have a zero. My husband hired Joshua Cook on April 9th. On April 10th Joshua came to home he was hired to maintain my pool while I was out of time. Let me add that my pool was crystal clear upon hiring Joshua ( I picture to prove it). So Joshua was suppose to send me before and after picture each time he went to my home, now I know why I never received any pictures, the fact is he did not clear my pool not once. On May the 3rd, my girlfriend went to my home and sent me picture of my pool, I could not believe what I seeing, I pool was nasty the water was behind green. In less the month I could not believe what I was seeing. So I contacted Joshua he gave me some piss poor excuse as why my pool was not clear.( I have the recorded conversation with Joshua.) that will show the lies he told me. From his own mouth you will him say how he did not clean my pool ( that why I hired you to keep the pool clean) he also stated that he did not get the leaves off the bottom of the pool because he did not was to mess up his equipment. My question to Joshua was (WHY DID I HIRE YOU) was to not to keep the pool clean. In short Joshua did clean my pool, not once did clean my pool, he allowed the leave to set on the bottom, I had my water tested on May 17th it shows that there was no chemicals in water at all. Just one more thing that show Joshua as maintain my pool on weekly bases as he was hired to do. He did not maintain my pool at ALL. I had to hire another company to take my pool from green to clean (thanks to Joshua) which has cost me $410.00. I will be taking Joshua to small claim court to recoup. He did not do the job he was hired to do, I guess because I was out of town he figured he could get away with the piss poor service that he gave me. He should not even be in business he can not be trusted. Please provide me with his contacts information, because I will be taking this matter to court.

Mr Cook will immediately return your call if you are a new client otherwise you will only get voice mail with no return response. Does very bare minimum to get by, skimmer filter beyond filthy, bottom pool floor filthy, no required chemicals as verified by water treatment test. Buyers beware and you better think very hard before hiring.

Josh was there and he worked around my schedule. He explained things to me as he cleaned.

GREEN POOL!

Fast, neat and friendly.

Guy acts like he knows what he is doing but in all reality doesn't. Be careful

Joshua came out on June 15th to sweep the bottom of our pool after a tornado and to replace a piece on our Polaris. He did some cleaning but said he would need to come back once the pool settles down. He also said he would come back with a basket and we asked him for a new filter. He said he would have to come back either the 18th(Saturday),22nd(Wednesday) or 23rd(Thursday). I texted him on Saturday letting him know the pool water had settled back down. He never texted me back that day. I left him a message today June 23rd and have called him multiple times to see if he was coming today. He never responded to any of my calls. His price seems decent but I wouldn't recommend him to anybody do to not showing up or communicating with us. I will update this review if he calls me back and explains why he didn't show up.

Josh is a very likable young man. He was prompt in calling back and making the set appointment. He explained the system and it's workings to us. We didn't think the pool was all that bad until he cleaned it, WOW! and it's just looking better all the time.

Most impressed with how good my pool looks and feels!

Josh showed up when he said he would. Did a great job cleaning the pool, and came back by a couple of days later to check on it. Very satisfied with the service so far. Adding that I have used this service for the last six months and am completely satisfied. My pool was perfectly clean, clear and sparkling for the entire summer. He shows up every week just like clock work. He was the third company I tried, and the only one to keep the pool perfect 100% of the time. I have recommended him to several friends that have pools.

This company is the only one I found that services above ground pools.

Josh is very committed to getting the job done to your liking. He also takes the time to educate you on your new pool and all that comes with the process. I am very satisfied with his work and service.

This guy is amazing! Came out on a weekend up to the Northside to help us out. Very affordable, and explained each step. You will not regret hiring him!

Great guy, very flexible and fast!

Joshua was professional, experienced and polite. I would recommend him to anyone in need of a great pool professional.

Promp, friendly and professional in every aspect.

Does excellent work

Great guy, personable and professional.

They called me back immediately to set up service. They called while they were at the property to adivse of services needed. So far I am very pleased.

excellent service and a great price.

Arrived on time, did the work efficiently, estimate to the penny and all around nice guy. Would use him again