At Your Service Heating & Cooling, LLC

If I could I would rate this company with zero stars. I signed up for the annual service plan in March of 2025. I paid the fee and as of today July 1st this company has cancelled or was a no show for 4 separate appointments. These are 4 days that I took off of work to be present for my appointments that I can?t get back which I explained to their representative after each cancellation. You would think after 2 cancellations they would prioritize my 3rd appointment but they didn?t. The first 3 appointments the excuse was the tech was sick which I wasn?t told until after my service window passed. The 4th was the truck broke down after my service window passed. They are clearly trying to run the clock out and not provide a service we while taking my money. When I requested a call to discuss the matter no call back. So as of now this company has my money but has not honored their side of the contract. I?ve requested a refund as it is clear that this company doesn?t value me as a customer

After getting a reasonably priced HVAC tuneup, which they did a much better job than the other vendors that I’ve used before, they found a motor that was on its last legs, and they arranged to purchase it from the original manufacturer and they replaced it in a prompt and efficient manner. Would be glad to give anybody an excellent. . Would be glad to give anybody a excellent recommendation for Jason and his services.

Fast, courteous and thorough service on a steam boiler that needed some refurbishment.

Excellent experience from initial call at office, then technician (SOL) showed up prepared and educated. Sales representative was prompt and worried about the well being of my family. Save yourself the calls and hire this company

Their technician Jason Lord was a true professional. Not only was he proficient and highly skilled at his craft but was a true professional with his customer service skills. It is very rare to have both qualities of mechanical skills and customer service expertise. I would recommend this company to anyone that needs HVAC repair.

They couldnâ t have been more helpful. They were polite, professional, and thorough. I asked a lot of questions and they were very patient and walked me through the entire process. Thank you so much, Ryan and Jason and Deb!

Very professional and informative! Great job!

good work.

It was a bit pricey. The jobs have not be done yet but they are scheduled next week. I did get more services than I expected but I know this home needed some TLC. So I am satisfied with this company.