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AV Guru
Home Theater Wiring - Install, Repair or Conceal, Computer Network or Wiring - Install or Repair, Smart Home System Install or Service,
About us
If quality is more important than price, call us first! AV Guru has been serving the people of Houston and the surrounding area since 1994, providing high quality electronics packages and installation to enhance both their business and home life. Complete customer satisfaction is our goal, and our sense of pride is apparent in every project we complete. Fully insured and lead certified.
Business highlights
32 years of experience
Memberships & Affiliations
Imaging Science Foundation (ISF)
Services we offer
AV Equipment Installs, Home Theater
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.624 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 13% | ||
| 4% | ||
| 0% | ||
| 4% |
Filter reviews by service
Showing 1-24 of 24 reviews
Omar D.
Aug 2010
Home Theater System or Media Center - Install
"The project was top notch. Not only did they show up on time, but they finished the project early and accommodate to our schedule. Final project turned out great!" --------------------------------------------------------------------------------
Kenny W.
Jul 2010
Universal Remote Control - Consolidate & Program
all went well- a l ittle frustration with equipment but all worked out. as with most electronics-always count on spending more than you plan for
IVORY H.
Jul 2010
Home Theater Surround Sound System - Install
For the price i paid. I was totally disappointed. I call this company because i didn't want the hassle of reading a manual an doing the job myself. I had to call and request a follow up because job wasn't performed to expert level.
Response from AV Guru
"This client was not clear about wanting some unusual things like SA CD which is a dead format. Once this was made clear, We went back and performed this task within 12 hours of being made aware of it. We even did some additional programming on his remote at no charge but some people can't be pleased I guess."
Liting C.
May 2010
Home Theater Wiring - Install, Repair or Conceal
Good experience
Response from AV Guru
"We try so hard and yet sometimes we still fail."
Audrey K.
Mar 2010
Home Theater System or Media Center - Install
The Project was top notch.Not only did they show up early,They did a terrific job.The final project turns out great.
Steve P.
Feb 2010
Home Theater Accessory - Install
He was on time and got the work completed as requested.
Kevin H.
Dec 2009
Home Theater Wiring - Install, Repair or Conceal
They came out next day. A little pricey but did a good job. Job lasted longer than they thought. Having surround sound system wired up and mouted. They seemed a little frustrated that they were there that late so when tuning receiver my sub woofer had a hum in it and they said it was either my sub or my receiver but did not want to see which one. Now I am stuck without a sub and don't know if it is the sub or receiver. The rest of the work was done first class though.
Response from AV Guru
"This was a double wall (2 story ) drop for all speakers. Every thing had to be retro wired. We asked client if he was satisfied, he said he was very satisfied and that we really satisfied his needs and he thanked us very much. apparently he has changed his mind. We will be happy to trouble shoot his sub woofer problem by bring out another receiver and sub woofer as a control example. This was not requested and would cost more money."
Terry H.
Nov 2009
Home Theater Wiring - Install, Repair or Conceal
one word WOW! It was really great to FINALLY get someone who really knew there trade to correct a problem that has been issue for some time. Doc was professional, and knew his trade.
Laurence G.
Nov 2009
Home Theater Accessory - Install
"Doc" and his team gave me: 1) an excellent price on the equipment (for which I had comparison shopped), 2) astoundingly quick same-day service, and 3) did an excellent job on the same-day installation. I am delighted to have found them through "Servicemagic" and I will do business with them whenever I need any Audio Video products and/or service.
Kunal D.
Jun 2009
N/A
Called back right away, on time, did a good job, very professional and friendly to work with - Thank you!
Karl H.
Mar 2009
TV Wall Mounting
Great response time and great service. I will certainly use this group again for any of my needs!
Thomas B.
Mar 2009
Home Theater Surround Sound System - Install
Professional and personable service; treated my house and family members with respect. I will be using them again!
Georgia S.
Feb 2009
TV Wall Mounting
Professional job. Some important quirks after installers left but was handled to satisfaction by owner of the company - his nickname is Doc Greene. Very satisfied and would utilize services again. Thank you,
Response from AV Guru
"Customer service is what it is all about."
Odis G.
Feb 2009
Home Theater System or Media Center - Install
DOC GREENE IS OUT OF SIGHT! HE REALLY KNOWS HIS STUFF.HIS EMPLOYEES SEEM TO HONOR HIM AS WELL.
Response from AV Guru
"We love our customers. And we always do what it takes to make thme happy"
George F.
Feb 2009
Home Theater Wiring - Install, Repair or Conceal
Called immediately on my request to schedule appointment. Showed on the agreed date/time. Listened attentively to my needs and most pleasantly did not give me a hard sell - such as costly additional fancy upgrades. In all it was not a big and costly project, but nevertheless Audio Vedeo Designers did the job to my full satisfaction - way to go !
Response from AV Guru
"Thanks George. Call us if you need anything else."
Sean B.
Feb 2009
Home Theater Wiring - Install, Repair or Conceal
I worked with Doc on getting my satellite dish re-installed as well as having new wiring installed. We are in the process of completing a redesign of a den with a new multi television system.
Response from AV Guru
"We designed and installed great 3 screen media room for this family. You can see the photos on the website www.hifidoc.com"
Stan R.
Oct 2008
TV Wall Mounting
Work well done.
Response from AV Guru
"This family just moved to Texas and we were pleased to be able to get their New Plasma installed quickly for them. Thanks for letting us serve you."
Stephanie L.
Dec 2007
The owner kept in constant contact and sympathized with the urgency of the request and did everything he could to get it done in the time frame needed.
Response from AV Guru
"We are in the business of making people happy. Thanks for your kind words."
Gary R.
Oct 2007
Home Theater Wiring - Install, Repair or Conceal
Very good job. Neat and clean. Will recommend to everyone needing this type of work and or home theater products.
Gillian E.
Sep 2007
Home Theater System or Media Center Repair Service
Doc was awesome and came to my home to repair the problem the same day as I made the request! He definitely knows his stuff, and I would use his company in the future for either repairs or to upgrade my system. Very pleased!
Kathryn S.
Sep 2007
Home Theater System or Media Center Repair Service
Was able to walk me through a resolution over the phone at a lower price than making a trip to my house. Appreciate the cost savings!!
Norman S.
Sep 2007
Very helpful-gave me recommendations for upgrading my computer system. Isolated the problem I was having with my audio.
Brenda M.
Apr 2006
N/A
I enjoy working with this company very much.
Keith S.
Jan 2006
Home Theater System or Media Center Repair Service
This company is very expensive, but you get what you pay for. The first time I used them was for a repair of my existing audio system. I could not find anyone else who even wanted to, or was able to work on my system. Since then, I've used them to purchase and install a completely new a/v system. If you want the best--whether it be service or new equipment--and can afford it, these are the guys to call
Licensing
State Contractor License Requirements
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FAQ
AV Guru is currently rated 4.6 overall out of 5.
AV Guru accepts the following forms of payment: CreditCard
Yes, AV Guru offers free project estimates.
No, AV Guru does not offer eco-friendly accreditations.
No, AV Guru does not offer emergency services.
No, AV Guru does not offer warranties.