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Above & Beyond AC & Heating

Central A/C Service or Repair, Heat Pump Repair or Service, Central Air Cleaner Service,

About us

"Where our customer service goes above and beyond expectations." With over 60 years of combined experience, we're dedicated to providing our clients with the very best in installation, service, and repair for your heating and cooling needs. Our company is built on honesty and integrity. We specialize in central air conditioning and cooling systems as well as heating and furnace systems. We take pride in the quality of our work and our commitment to outstanding results. We look forward to building long-term relationships with our clients, and guarantee your satisfaction. Texas License Number: TACLA00095687E

Business highlights

Emergency services offered
Veteran owned and operated
7 years of experience

Services we offer

CUSTOMER SERVICE ORIENTED, Central A/C - Install , Central A/C - Service or Repair , QUALITY OF WORKMANSHIP

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.9110 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
6%
3
0%
2
0%
1
1%

Filter reviews by service

Showing 1-25 of 110 reviews
Kenneth G.
Jun 2024
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Matt was fantastic. We called the office at 9. He was here at 11. He diagnosed the problem, repaired it and explained it to us. Above and Beyond AC lives up to their name!

Chris C.
Jul 2023
0.5
$3,400
June 2023 Above and Beyond agreed about repair cost and timing for payment for new condenser unit. The unit they installed from 2014 was found leaking. New steel unit was 2000 dollars less than the aluminum unit. They pushed aluminum units but we wanted steel for cost. They agreed to a 50 - 50 payment plan. 50 down then balance Sept 1 for aluminum unit. After Victor M came to the house to do repair, I asked him if we could work in a way that minimized keeping the front door open. you would think I just cut him off in traffic and gave one finger salute. He said, **if you do not like it, maybe I will take tools and leave** which he did. After instructing him to put coolant back in the system he had removed he tells me to have a nice day. All I asked was can we keep the door closed as much as possible to keep what cool air we had in the house. He could not bring himself to say yes sir well do that, then just do whatever I would not have known the difference. Gen mgr who agreed about balance due Sept 1 does work later that day. Then, surprise, my credit card was hit with a balance last week. no notice no call nothing. My mistake was not having it in writing. My 2nd mistake was not getting steel this last time . aluminum parts from China will fail just after warranty and they will do it all again. Why is aluminum more expensive? It's not cheaper. margins are higher. Above and Beyond will not do anything for us ever again.

Amelinda D.
Mar 2023
4.0
Central A/C Service or Repair
Yes, I recommend this pro
Very quick

George S.
Dec 2022
5.0
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
Found a problem and fixed it during routine check last year.

Chris F.
Jun 2022
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Great honest work!

Lilliam S.
May 2022
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$169
Tommy's very professional and gave me all options to fix issues with my AC. Communications was great and definitely I will call them again in the future

OMAR J.
Apr 2022
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Quick service explained clearly the problem, solution and payment methods.

Jonathan R.
Apr 2022
4.5
Central A/C Service or Repair
Yes, I recommend this pro
$3,600
Tommy was highly professional. Explained everything in great detail, which other AC repair guys I had over did not. This is why I chose to go with them.

Shelby M.
Mar 2022
4.0
Central A/C Service or Repair
Yes, I recommend this pro
Experienced however would have liked more confirmation before work was started so I could have time to verify final pricing.

Sandra S.
Feb 2022
5.0
Electric Furnace or Forced Air Heating System Repair Service
Yes, I recommend this pro
I was very impressed by how I was able to get a call on the same day I put in my inquiry online. I got a call from Tommy from one of the technicians , he was so personable and professional , he made a diagnosis about the parts needed to replace the furnace or replace the whole furnace. While I still was making my decision on what to do, he was so nice and concerned and drop off some portable heaters for my tenant to survive the cold front in San Antonio. I appreciate the great service I received from Above & Beyond and Tommy.

Robert L.
Oct 2021
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Prompt,professional, knowledgeable technician. Larry was able to diagnose the situation very quickly and effectively. The condensation tube overflow sensor was shutting down the system because the tube was clogged. I was able to clear the tube and the problem was solved. Was told to use bleach to clean it thinking it was the thing to do, but obviously it didn't work. Larry said best to use vinegar and hot water. There was no charge for the service. I would recommend Above and Beyond to others and will use them for all future needs. Best service I had ever received.

George S.
Oct 2021
5.0
Yes, I recommend this pro
Professional and high knowledge. Fair.

Bill R.
Oct 2021
5.0
Yes, I recommend this pro
Great experience, quick and professional!!!

Rafat M.
Sep 2021
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$289
The technician, Lenny, was knowledgeable, professional, and courteous. After fixing my AC, he checked everything and stayed longer to make sure everything works properly.

Jamie J.
Sep 2021
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$1,900
One of the most personal and professional companies Iâ ve worked with in 50 years. Most of these guys left the big â mess ya overâ companies to help the â actually wanting to place customers firstâ and not push sales of new units and fix yours and replace when there is no other choice. These guys had two folks over in one day and replaced items quickly and efficiently. Thanks doesnâ t cover it. JJ

Joanne T.
Sep 2021
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$2,000
The technician that came out went over and above to help, and also took extra time to teach us how to do preventative maintenance even though it added more time late in the evening.. Very patient, very professional.

Brian P.
Aug 2021
4.5
Central A/C Service or Repair
Yes, I recommend this pro
Simple

Jordi T.
Aug 2021
5.0
Yes, I recommend this pro
$2,291
Excellent service, a big thank you to Mr. Lenny Paccione, he spent all the required time to teach us how the system works and how to maintained in good shape to avoid cost repairs in the future. Outstanding service and communication, will not doubt to hire them again or recommend them to anybody with air conditioning and furnace services/repairs. Lenny was very king, honest, informative, and very professional. I learnt a lot from him.

Adrian P.
Aug 2021
5.0
Central A/C Service or Repair
Yes, I recommend this pro
The entire team gave the best customer service I could ask for. Tommy, the general manager answered all my questions and was extremely responsive. I felt so comfortable making this purchase and highly recommend the Above and Beyond team to anyone who is having AC/Heating issues.
Response from Above & Beyond AC & Heating
"Thank you Adrian we appreciate the compliments!"

Lynda H.
Aug 2021
4.5
Central A/C Service or Repair
Yes, I recommend this pro
$560
The technician was kind, honest, informative, and professional. He stayed until 10:30 p.m. in order to get us cool air!

Sue M.
Aug 2021
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Tommy gave us a reasonable quote same day. As a woman, I find that a lot of home repair discussions end up being directed to the man of the house, but not this time, which was hugely refreshing! The service was fast, efficient, and affordable. Everyone wore masks and practiced social distancing. Victor even came out later that night at 9:30 when I called because it wasn't cooling quite right (we didn't get home until 8 or so that day). He made adjustments to the coolant level, and the house was cool just an hour later. A week on and everything is running smooth! I was thrilled with their level of customer service and support!

Susan K.
Aug 2021
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$14,000
We had an excellent experience I would highly recommend

James M.
Aug 2021
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$289
Even though it was after normal business hours Tommy of Above & Beyond AC called as soon as my request for repair was posted. He then showed up himself in about 45 minutes and had the repair completed within 30 minutes. The response and repair time was excellent! Any future problems I have with A/C-heating units I will immediately call Above & Beyond. I highly recommend this company!!

Dennis B.
Aug 2021
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$2,150
Both the Techs were efficient, friendly and knowledgable. they were very quick to come out. They explained all options and fixed the issue very quickly

Paul C.
Aug 2021
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Lenny was the service man. He was fast and organized. The repairs were made swiftly. He followed the Covid protocols we requested. I have nothing but good things to say about Lenny and his company.
Showing 1-25 of 110

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Above & Beyond AC & Heating is currently rated 4.9 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Above & Beyond AC & Heating accepts the following forms of payment: CreditCard

Yes, Above & Beyond AC & Heating offers free project estimates.

No, Above & Beyond AC & Heating does not offer eco-friendly accreditations.

Yes, Above & Beyond AC & Heating offers emergency services.

Yes, Above & Beyond AC & Heating offers warranties.