Absolute Comfort Heating and Air Conditioning

GOOD JOB

Terrible quality of work, and extremely unprofessional. They will 100% take advantage of you if you don't live at the property and are a woman. An animal had ripped through my duct work, and Cody came out to repair it. The technician was in my crawl space for 3 hours and used 2 pieces of duct tape. The insulation was still ripped and the work was incomplete when he was finished. The technician Cody said he was going to reattach a line that got disconnected, but he only half reattached it, so air was still seeping out through the hole. Thankfully I was able to get pictures of the terrible work and send it to the manager who agreed it was incomplete and said they would fix it. I waited 2 days and no one called to schedule it. The manager Shawn said he didn't realize the second trip to my property to properly do the work was urgent. Can you imagine doing a job terribly and having no urgency to make it right?!?!? There was no urgency to fix what they didn't handle in the first place! This company completely took advantage of the fact I was not living at my property. They tried to charge me $400 to use 2 pieces of duct tape! IF YOU WANT TO SEE THIS TERRIBLE WORK THEY DID, HEAD TO THEIR FACEBOOK REVIEWS WHERE I POSTED PICTURES. DO NOT WASTE YOUR TIME!

Excellent service and price. I got quotes from four different companies to replace split AC/furnace units for both the main and upper levels of my home. Absolute Comfort gave me the best price with experienced technicians to do the work using the reliable equipment (Trane) I was looking to have installed. I appreciated being given a good range of cost options to chose from. The service technicians were courteous and very professional. They took great care when doing the heavy inside work to not mark up our new hardwood floors. The work was completed quickly and efficiently on schedule, and they provided great explanation of operations. I would definitely recommend Shawn and his team.

Absolute Comfort Heating & Air Conditioning replaced two HVAC units at my residence. They gave us the best price and warranty on the installation. Their experienced technicians were courteous, punctual, and provided excellent customer service. Their honesty, integrity, and quality craftsmanship exemplifies their old fashioned values!

Shawn and his team installed a new Trane Heating and Air Conditioning system in our house. They did an excellent job from giving estimates to the final installation. We are very happy that we hired Absolute Heating and Air conditioning.

These guys were the best. They had the newest technology available and the process went very smoothly from sale to start up.

Professional, timely and respectful.

Very quick response to our need. Contacted on Thursday, came Friday for quote and Monday to complete the work. Excellent customer service. Highly recommend.

Alex and his team did a great job for us. So much so, that we re-hires him to install our basement system as well. Professional & stellar communication.

They came out very quick to fix to the problem. Fixed the heating duct in no time and was very reasonable in price. Highly recommend !!

Absolute Comfort Heating and Air is a top notch company that values its customers and appreciates the business. I can't say enough good things about the service and installation I experienced from this group. I called about a problem with my system (12 years old). They came out same day and told me it was a blown motor. I opted to have them install a new unit. I have a 3 year old and a broken HVAC system in 90 degrees and a cranky toddler do not mix. Shawn and his associate came in at 0830 in the morning and worked tirelessly throughout the day in and out of the attic until the new system was installed and up and running. It was about 90 degrees outside and hotter still in the attic. This was not the first time I have used Absolute Comfort and will definitely be my goto for any future needs or if someone asks for a recommendation. They gave me an honest price on a new unit, installed it less than 24 hours later and told me they would be back in the late fall to make sure the heat was operating correctly because it is a new system. If you need service on your HVAC or need a new system make sure you call Absolute Comfort, they will not make you feel like a number. I'm still very impressed and grateful they were able to do as much as they did in such a short time, all at a reasonable price. This organization is a very professional and great team to help you with your HVAC needs and should be your first call. -Keep up the Great Work!

Absolute comfort air, went extra miles to get the job done, with the best price I can find. Thank you

We had met with several providers before settling on Absolute Comfort. A large part of the decision was Alex and his low pressure way of interacting with us. When all the others were trying to sell, Alex was trying to help. Huge difference!

Review by Michael R Charlotte, NC Project: Replace all HVAC ductwork in 1.5 story house. Estimator and techs were punctual, professional, cordial & considerate in all respects. They worked hard and steadily to make sure we didn't go without AC any longer than necessary. Pricing was fair and in-line with what I knew the job should run. Wouldn't hesitate to recommend Absolute to friends or family.

Crew was awesome

Everyone was very pleasant, easy to talk to and answered all questions with understandable knowledge.

Very knowledgeable, prompt, and responsive

He was very professional and made sure the work was done correctly.

Good communication. Very efficient, knowledgeable and friendly installation crew.

excellent work

Good job great sales rep

Very professional. They finished the project in the time estimated and ensured everything was cleaned after complete. Very pleased with this company.

Very professional and easy to work with to match my schedule. Stayed till job was finished and left area clean. Very pleased.

They were on time, finished on time and left area clean.