American Deck Protectors

Very experienced carpenter! It was a small job, but done with great care!

Unprofessional and poor craftmanship.

Please do not use this company!!!! They are the same company and owner Jeff March of American Deck Protectors on bbb.org in Highwood, Illinois. He has an F rating in the better business bureau, but changed his company name for Home Advisor so people could not google his bbb and yelp reviews (both are horrible). In recent months this year, he has cashed people s deposit checks the same day as receiving them, and has either not finished the work or has dropped all contact with them. He cashed our $200 check after spending a great deal of time with us to tell us how great his company is and giving the sales pitch for painting and restoring our deck. He said he would do the work within two weeks, which has come and passed. He took our check and will not return phone calls or texts. I have escalated this complaint to Home Advisor s escalation team after he even refused to answer their messages.

I hired them to repair the stain and stain a deck, My issue is that the stair was never completed properly, and I had to hire another contractor to finish the job. He has been unresponsive to calls, emails and messages.

They were really good. They were supposed to paint the gate as well but that didn't get it done. But, that's OK because they did a wonderful job on the work they did. I was pleased.

The guy Scoot who actually did the work was very experienced and did excellent work. Very personal and easy to talk to. This was an exceptional experience.

Quality work, estimates provided, excellent communication.

Given good advice on deck repair. Had problems with one carpenter not finishing project completely. Was sent another carpenter to finish project to our liking.

Friendly and skilled workers

This is the second time I have hired them. absolutely fantastic company to work with. I would hire again in a second. Work is done to perfection

Roger went above and beyond in rectifying the situation.

The workers were extremely professional and knowledgeable. I have every confidence in them and their work.

Truly a horrible experience. Very difficult to contact (voice mail is always "full"). Replies to email take 3-4 days. Initially, did very poor job removing old finish. I hand sanded part of the deck to demonstrate old finish could be removed. Vendor said it would cost more to remove finish (quote stated "remove old finish"). Took weeks of emails/phone calls to get him to send a crew to complete the work properly.

Decent workmanship. Slow to return for touch ups. Reasonable price. Professional quality paint.

The workers were amazing, professionals.

The work was finished in a reasonable time and it was quality work.

Great work! We needed our deck repaired and stained and they did a great job. I would definitely hire them again.

Excellent work! Additions to the project were thoroughly explained to me when recognized and allowed me to make a smart decision. I would hire them again.

We called with an emergency--an animal had broken into our screen porch, and Jeff immediately sent someone to replace the broken screen. The repairman was efficient and did a good job. We will call Accent Decorating again!

Very knowledgeable.

Great work

The workmen did a great job, cleaned up well after themselves and responded well overall.

Great work, more importantly very customer service focused

Jeff specified each step that he would do in preparation and in staining/sealing our two decks. They did the best job that we have had in all the years since our decks were built. They replaced boards where needed, cleaned and expertly sanded the decks before staining, and finally stained the decks to look like new. We couldn't be more pleased with the job that they did and the service and communication throughout the process. We would highly recommend this company for all deck refurbishment.

ACCENT repaired and sanded/painted our deck. The surface preparation prior to painting/staining included pressure washing and sanding to insure good paint adhesion. The work was completed in a timely fashion.