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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process88% Recommended
19 Years In Business
Company Details
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
Achievements
Service Details
Areas of Expertise
- Chimney Sweeps, Cleanings and Repairs
- Roofing & Gutters Repairs
- Masonry Repairs
Cost Information
- Free Estimates
- Credit Cards Accepted
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Reviews
Write a ReviewGreat service
They responded quickly and cleaned the chimney on the day they came to give me a quote. Also, recommended some remedial action on the chimney for the future,
nice work, sent 3 guys to clean gutters
showed up on time and performed the work
very responsive to my questions.
Work was OK, but there was a disconnect between estimator and crew that did the work. Promised items were not provided or it was not clear if they were. Overall I am satisfied with the work and value, but I am not sure I got what I bargained for.
Quick, efficient, and friendly.
The chimney cleaners worked carefully and professionally. They covered my carpet and furniture before starting the job. They were careful and cleaned up before leaving. I would recommend them .
Got a few estimates for a chimney cleaning and replacement of damper. They were the most reasonable but I can see why. As soon as the crew got here?which was more than 48hrs later than they said they would come?the guy starts off by saying ?I?m no salesman,? which is code for I?m a really bad salesman since I?m about to crudely try to make a sale that I will inevitably butcher. He then said ?this is the worst chimney I?ve ever seen.? He vaguely pointed to the chimney on the outside and said we need to tear down the whole chimney and rebuild it. The ?other option? is to just replace the part of the chimney that is above the roof, with a $4500 estimate. He said you shouldn?t use the chimney until this gets done. Then he threw in this gem of a line: ?as soon as I hit the stop sign I?m going to forget about this house.? I had no idea what he meant but when he said it another few times I asked what does that mean? His response: ?I don?t care what you do this is no big deal to me.? My response: ?it?s a big deal to me.? I asked if there were any other options and he made some off color comment about how I could ?get some guys who don?t speak English to slap some cement on it.? He then showed me a spot in the fireplace that needed repair and uttered ?cmon bro this is obvious, how did your home inspector not catch this? You clearly got the worst one in history.? I don?t remember the guys name, but he was completely unprofessional. Even if there is significant damage in need of repairs, this is not the way to tell your customer. You don?t try to bully them and speak condescendingly, which only shows your ignorance. If it was ?that bad? why did the guy who came to do an estimate not notice it? Or did he and that?s why he came in low on the initial repairs so he could try to up sell later? Either way, there is no way I?d use or recommend this company to anyone. I highly suggest looking elsewhere.
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