Ace Electric Sewer Service

True Professionalism and Determination!! My local plumber did not feel he had proper equipment to snake the main septic line from house. Worried about baffles. Diagnosed the problem as a â soft blockageâ in the main septic line between house and tank. This was the cause of the washing machine stand pipe overflowing with water during drain cycle Septic company recommended Ace Electric Sewer. Paul came out with an assistant and dug up the septic cover to try to snake the blockage with a special blade on the end of the snake. That got some movement of water but not enough Water blasted the line from basement side clean out port which sits above the sump pump hole. That finished the job and water was flowing again. Considered a â sludge blockageâ which was probably due to age of house. Never had seen this type of service performed before, but it was truly needed at the end of June 2023 Not the easiest project, fair price, will definitely hire again if needed

Paul and his team were great. I was amazed at how quickly he came to my home and cleared the drain blockage in my bathroom tub. He was very pleasant to work with and knew exactly what he was doing. I would definitely recommend him to a friend - and his price was extremely reasonable. Thank you Paul.

Very friendly. Excellent clean up.

Paul and his team were fantastic from start to finish. Ace is his locally owned company and he and his team clearly take pride in their work and in making sure the customer is pleased with the result. We had a blocked sewer line/storm drain that had backed up into the basement. Ace were one of the first companies to call but the only one to ask detailed questions about the problem, rather than just sell me on how quickly they could get to us (which of course does matter and they were out to us promptly and on time). And that also gave me more confidence about the estimated cost range that the Ace rep I spoke with provided. Once Paul and co arrived their assessment was that the blockage was at or just over the boundary line at which point it becomes the responsibility of the MDC rather than the property owner -- which can matter greatly if expensive excavation, Street repaving etc is needed (which I know from a prior battle royale with MDC). The thought of having to again deal with MDC had me at Defcon 1. I watched Paul interact very professionally and courteously with the MDC Inspector (whom he didn't know) ... after a fair amount of deliberation they were able to utilize Paul's equipment in a way that thoroughly resolved the situation without having to elevate things within MDC. When the MDC Inspector confirmed to me he hadn't worked with Ace/Paul and then unsolicited told me Paul was excellent and really skilled, I knew I had picked the right company for the job ... and that was before Paul decided not to charge me for a substantial chunk of the 90 minutes we spent earlier waiting for the MDC Inspector to arrive. While I'm hopeful there wont be a "next time," Paul and the Ace Electric Sewer team are the first company I'll be calling if there is. Cheers

We had a blocked drain and we called a few plumbing services. The first quoted us ONE THOUSAND DOLLARS(!), the second approximately $500 but then Ace Electric Sewer Service came out and fixed the problem for $195. We are still stunned at the cost savings. Paul Bristol did the job quickly and was very pleasant and professional..

Decent people. Highly professional. Fast & efficient. Friendly, outgoing customer contact. Fixed the problem that the other guys couldnâ t.

very efficient

Very pleasant to work with.

Paul, was on time, efficient, professional and a gentleman. I wish more people would emulate this behavior.

Very helpful

Paul was very responsive. Called and was over within an hour had my clog fixed. Well worth the minimal charge! I will keep him on speed dial for any future issues.

Same day within a couple of hours he fit me into his schedule. Paul was kind, honest and affordable. He also got the job done quickly and had an assistant to help him fix the issue more efficiently. Highly recommend and will definitely call again for plumbing issues.

Paul was very fast to respond and found and fix the drain issue.

Great service and very friendly people

Paul was excellent in every way! He communicated well, showed up early and pricing very reasonable.

They came on time and worked as a team to get the job done faster. The issue was a clogged drain in the upstairs tub and even though that sounds easy, my house is old and they had several issues to overcome, which they did. I would request them again. Andrea Kobela

THEY COU.D COME THE SAME DAY, NOT TWO OR THREE DAYS LATER

Paul was quick to respond, clear with pricing and did a fantastic job! He was able to fix our drain issue quickly. He also made sure everything was working before leaving.

Timely repair and response

He was very understanding and thorough he did not rush and actually ran my washing machine to ensure my drain was clear unlike the three prior drain services who charged me and did not get the job done so glad I chose this service

Paul and his assistant were wonderful. Very good price for a clogged toilet. Came same day. He was very professional and courteous! Hiring him again today for another clogged toilet! Highly recommend Ace!!

Prompt return call and came same day. Listened to our description of the issue and went right to work . Kept us informed as to what they were doing and why. Our issue was resolved. . Paul was very friendly. Will definitely use Ace from Glastonbury again

Paul was fantastic! Was very cool about working around our schedule. When he came in, he was very friendly, and ready to get to work. He resolved our issue very fast(maybe half hour, 45 minutes max) he was very knowledgeable, and even gave us advice on how to take care of another issue we had by ourselves. He also accepted Venmo whichb made everything even easier. I 100% would recommend to anyone in need of plumbing services.

Excellent service!! Great pricing what is quoted is what is paid. I would highly recommend and will use them again! Thanks Paul!!!!

Very professional, cleaned up after the drain was cleared. Verified that the drain was indeed clear by flooding the drain.