- Residential Work
- Commercial Work
- Small Jobs Welcome
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process83% Recommended
2 Years In Business
Company Details
Contact
250 US Route 1Scarborough, ME 04074 https://www.acehandymanservices.com/offices/southern-maine/
Hours
- Mon: 8:00 AM - 5:00 PM
- Tue: 8:00 AM - 5:00 PM
- Wed: 8:00 AM - 5:00 PM
- Thu: 8:00 AM - 5:00 PM
- Fri: 8:00 AM - 5:00 PM
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Handyman
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-6 of 6 results
5.0
Cooper F.
Portland, ME
10/27/2022
Quick, cheap, and professional. These guys are awesome.
0.50
Abigail S.
Portland, ME
1/11/2022
They charge 120 an hour for painting (one person) and estimate the job (one small room) to take 4-6 hours. There are not many people available to do work in Portland and a really skilled painter truly could have done the work in 4 hours. Ace did not take the time to come to the site to do the estimate but another company did. The other company gave a fixed quote of $1000 including materials and travel, so comparable. Long story short, Ace finished only half the room in 8 hours and billed me $1047 for that. The quality/efficiency would be fine, if the hourly rate was not so high for painting and the rate would be fine if they were more professional and better at estimating. They said it was because of the trim, but Zack did not get started on trim until after 3 and he left around 4:30. So I am left to do all the trim and wainscot myself which is the much more annoying and time consuming part of the job. And I only hired someone because I do not have any time. According to them, it took 4.5 hours for him to finish the flat wall (500 sq ft). Then from 1-3, it is unknown what he did. I know he got lunch and went out to the hardware store to buy a brush, which is fine, but maybe not while billing twice what a master painter would normally bill. Anyway, a lot of people who have seen the room have asked why I paid them before they finished and it is because they seemed so professional and reasonable in their communication. I trusted that they would stand by their work for the prices they were charging and they did not. I did ask if they would come back and finish the job, considering that I had already paid over 1k and they said no.
Response from Company:
Like many negative reviews, this one unfortunately does not accurately represent the situation, nor our approach to work or customer service. Upon receiving one photo from this customer, stating they needed a room painted, we quoted 4-6 hours of work. We explained that we bill based on time and materials, versus a fixed bid, which the customer agreed to. Upon arrival, our craftsperson observed that the amount of trim was much larger than explained by the customer, and the condition of the wood was such that it would require significant preparation. We clearly communicated this to the customer, explaining that the scope to appropriately compete the work was much larger- likely 2 days- so that they could decide whether or not to proceed at that time. The customer agreed to move forward with one day of work, with the clear expectation that the final trim painting would not be completed in that time. She asked us, per an email she sent, to "focus on cutting in, so I can finish later with a roller." We followed her directions to the letter, including checking in throughout the day at various stopping points to ensure she wanted to continue with the work. She did not express any concerns while we were there, nor at the end of the day when we reviewed the work and invoice with her. It was only a few days later that she sent us an email asking that we return and do so for free. As we had clearly communicated the scope of work and she had agreed to the work that was completed, we could not do a return job for free, however we offered to return for the follow up work and offered discount should she want us to return. We stand behind our craftspeople, our communication, and our work. We are grateful for this customer's past business and wish her all the best.
5.0
Constance S.
Portland, ME
11/19/2021
So far I have only been in touch with the office manager of Ace Handyman Services - Southern Maine, but that went extremely well and she was able to schedule a handyman for a few hours at my house, early next week. I feel confident, based on the good impression that the manager made, that her handymen are thoughtful, skilled and efficient workers.
Response from Company:
Connie, thanks so much for taking the time to write this review! We so enjoy working with you, and are looking forward to doing so again in the future.
5.0
Stephen B.
Portland, ME
11/12/2021
We needed a gutter removed and that happened without a hitch. Zachary was the best! Fully recommend without hesitation.
Response from Company:
Thank you so much Stephen- we are thrilled you are so pleased with your work and our service. We appreciate your business!
5.0
Robert L.
Yarmouth, ME
11/11/2021
Conscientious, Excellent support
Response from Company:
Thank you so much Robert- it was a pleasure to bring helpful to your home!
5.0
Cornell S.
Falmouth, ME
10/17/2021
Matt and Zach from Ace Handyman Service were just terrific. They were polite, professional and worked to provide my desired outcome. Loved their can do disposition and willingness to include my feedback in the execution of their work.
Response from Company:
Thank you for having us help with your project and your patience in allowing us to complete it safely and in a way that allowed us to minimize risk to the large mirror and your home. We are glad we were able to accomplish this for you!
Photos
Find More Pros
- Portland HVAC & Air Conditioning Contractors
- Portland Appliance Repair & Installation Services
- Portland Awning Companies
- Portland Cabinet Contractors
- Portland Carpenters
- Portland House Cleaning & Maid Services
- Portland Deck Builders
- Portland Disability Services
- Portland Dock Companies
- Portland Door Services
- Portland Drywall & Plaster Contractors
- Portland Fence Contractors
- Portland Glass & Mirror Companies
- Portland Gutter Cleaning & Repair Services
- Portland Handyman Services
- Portland Heating & Furnace Contractors
- Portland Home Security Companies
- Portland Painting Contractors
- Portland Pressure Washing Services
- Portland Shed & Enclosure Builders
- Portland Siding Contractors
- Portland Window Treatment & Covering Companies
- Portland Window Replacement Companies
- Cement Companies
- Concrete Companies
- Sealcoating Companies
- Power Washing Services
- Mudjacking Companies
HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.
HomeAdvisor verifies state-level licensing where applicable - note:
some states require local or county level licensing and you should
verify whether or not your pro is properly licensed.
To find more licensing information for your state, visit our
Licensing Requirements page.
