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Ace Handyman Services - NW San Antonio & Boerne
Handyman for Multiple Small Projects, Interior Trim and Decorative Moldings Installation, Interior Trim and Decorative Moldings Repair,
About us
We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!
Business highlights
Se habla espanol
12 years of experience
Services we offer
Handyman Services
Amenities
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.489 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 69% | ||
| 17% | ||
| 8% | ||
| 2% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 89 reviews
James E.
Jun 2020
Handyman for Multiple Small Projects
Great Handyman - will hire again and as often as necessary...
Phyllis P.
May 2020
Doors (Exterior) Installation and Replacement
[no comments provided]
Response from Ace Handyman Services - NW San Antonio & Boerne
"Thank you for your feedback. Whether positive or negative, we appreciate your input. It?s very helpful in understanding what happened and determining a better way to address the issue so we can apply that going forward for a great customer experience. From our follow-up conversation, it?s clear that we missed the need for the additional connection of the water line to the sink area as we worked through the list of items you had for us. We should have spent additional time understanding your requirement for this item, and we offer our apologies for any inconvenience this may have caused you. Even though we?re disappointed we didn?t meet your expectations for the sink connection, we are grateful for your thoughtful comments regarding our craftsman?s kindness and helpfulness, and for the kudos you offered for the other items we got right."
Angela H.
May 2020
Weatherstripping Service
Jim K.
Nov 2019
Doors Repair
Very efficient and ontime
Nancy W.
Aug 2019
Handyman for Multiple Small Projects
Excellent communication and workmanship!!
Brenda B.
Jun 2019
This company did a great job redoing our arbor. Very qualified and would use again. Brenda Birdwell
Sharon A.
Feb 2019
N/A
Polite, careful, good job!
Rosa P.
Jan 2019
Handyman for Multiple Small Projects
Have someone come out and provide a quote for work that needs to be done and ensure they are clear on what they can do and how long it will take. Make sure they provide detailed information so you and the company are on the same page. Ensure someone is home while work is conducted to monitor progress and make sure work is completed to your satisfaction, otherwise contact management.
Response from Ace Handyman Services - NW San Antonio & Boerne
"As the owner, I inspected the work that was done. All of the work was done well. The front door was adjusted to latch properly, touch up painting was done perfectly, and a crack in the master bath was taped, floated, textured and painted to match perfectly. We charged her for 4 hours instead of 5.5 hours for any confusion on the scope and time to complete the work. We went out of our way to make things right due to any confusion on the scope. The amount of work she wanted done was at least 16 hours worth of work that she expected to be done in a day."
Diane M.
Oct 2018
Doors Repair
no comment.
Patricia D.
Sep 2018
Handyman for Multiple Small Projects
Robert N.
Aug 2018
Jason went right to work to remove the old post concrete. He had the right tools for the job. He carefully aligned the gate latch on the new post and cleaned up well. My only surprise was the $50 service fee on top of their hourly rate.
Tom S.
Jul 2018
Jim did great work and was highly professional. He was very conscientious about the work and cleanliness of the job. My only advice would be to stay away from a price by the hour and not by the job. I felt like the craftsman was under pressure to utilize all the time that was estimated. Other bids were by the job, but I cannot guarantee that the job would've been done as well. We are very happy and satisfied with the work and quality of the job done and would definitely consider HM for future Home Improvements.
David J.
Jul 2018
would hire again.
Emad H.
Jun 2018
Good service. Professional.
Rudy B.
May 2018
Brett did a great job repairing my deck. He was open to my insights when we kicked-off the project, let me observe his work and give feedback, and met all my requirements. All around great job.
Cynthia M.
Mar 2018
Sliding Door or Tracks - Repair
Respectful
Gilbert S.
Feb 2018
He worked a little slow but for the size of my ramp is I can see why. My ramp is good and sturdy and will last a long time.
Response from Ace Handyman Services - NW San Antonio & Boerne
"Gilbert, it was our pleasure to work with you! Call us for anything else you need."
Jeff V.
Jan 2018
The technician was on time, completed his work quickly and cleanly. No complaints.
Nancy P.
Jan 2018
The expected cost should be explained better. It was more expensive then originally told for the same work.
Richard P.
Nov 2017
Handyman for Multiple Small Projects
Too espensive
Response from Ace Handyman Services - NW San Antonio & Boerne
"Thank you for your feedback. We strive to provide high value to our customers by being timely, trustworthy, guaranteeing our work and solving problems effectively with our in house professional craftsmen. Independent handymen may be cheaper, but you often pay for what you get."
Gina B.
Oct 2017
Weatherstripping Service
I experienced problems with the repairman arriving on the date and the time that I arranged with the coordinator. The first time he came to my house 4 days before the scheduled repair and then on the day of the repair, he showed up an hour early. The work was acceptable.
Response from Ace Handyman Services - NW San Antonio & Boerne
"We do our best to be on time to our appointments and to work with our customers schedules. We do apologize for the scheduling confusion and for showing up an hour early on Friday. I'm glad that the weatherstripping we installed for you was installed properly."
Rodney G.
Sep 2017
Exterior Trim - Repair
Great work. Workers cleaned up daily and did a great job.
Herb H.
Sep 2017
Sliding Door or Tracks - Repair
They responded quickly and got me set up for an appointment. Brett came out promptly and completed the job in a timely manner. We are very happy with their work and will definitely be using them again in the future.
Dan S.
Sep 2017
Doors Repair
did a good job
REBECCA A.
Aug 2017
Weatherstripping Service
Hired them to replace weatherstripping around the house. Easy to schedule and work with and showed up on time.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Ace Handyman Services - NW San Antonio & Boerne is currently rated 4.4 overall out of 5.
Ace Handyman Services - NW San Antonio & Boerne accepts the following forms of payment: CreditCard
No, Ace Handyman Services - NW San Antonio & Boerne does not offer free project estimates.
No, Ace Handyman Services - NW San Antonio & Boerne does not offer eco-friendly accreditations.
No, Ace Handyman Services - NW San Antonio & Boerne does not offer emergency services.
Yes, Ace Handyman Services - NW San Antonio & Boerne offers warranties.