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88% Recommended

8 Years In Business

Company Details

  • Verified Licenses

Contact

See Phone Number
411 2nd Street Northwest
Saint Michael, MN 55376
https://www.acekollesplumbing.com/

Hours

  • Mon:
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  • Wed:
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Achievements

Service Details

    Areas of Expertise

    • Plumbing
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates

    Ratings

    4.3
    234 Verified Reviews
    • 5
      171
    • 4
      35
    • 3
      4
    • 2
      4
    • 1
      20

    Highly rated for

    Showing 1-10 of 234 reviews Showing 0 reviews
    0.50 Mike K. Waconia, MN
    1/15/2021

    Adrian, from Ace Kolles, left a mess (didn't shut the valve on old water heater and dripped rust across the carpet as he took it out). Then he charged me $500 more than his initial quote. I tried to contact him immediately after, and he would not answer or return any of my calls. But the scary part is that he tried to pass off a 2 year-old water as new. I found this out after a month when I called the company because the water heater was not working. I came to find out that not only did Ace Kolles try to pass off a used water heater as new, they had taken out the gas flow regulator, and there was a very real possibility that it could have exploded. And having a child sleeping in the basement with the water heater it really scared me. I would not hire this company!!! Typically I do not encourage litigation, but when making a buck overrides safety, this may need to be the next step! Additionally, if this is what I can expect from HomeAdvisor, I will not be using them in the future either :( Finding people like this on the website does not build trust.

    5.0 John P. Anoka, MN
    1/11/2021

    Prompt. Understood what I requested, and did everything I requested of him. Cleaned up behind himself. I couldn't tell he had been there, but for the job was done.

    0.50 Jane M. Maple Grove, MN
    1/4/2021

    I asked on the phone if he needed to know the make and model of the toilet but he said no because "they;re all universal." He came and looked at my toilet. Then he left because he needed to get the correct parts. But he said he would be back and its been four weeks and he never came back, now I have to find someone else to do the job. At this point it is urgent since he never returned. I tried to call him back but it kept saying his voicemail was full, so I could never reach him. In this time that he was "MIA" I ordered the parts myself and they arrived within 48 hours. Now I have no plumber to use them. He also left a big mess and never cleaned up after himself.

    1.0 Paul K. Minneapolis, MN
    12/10/2020

    Project involved moving a gas line in the basement. Part of a basement remodel. Contractor promised to pull a permit for the work. Its been 2 weeks and the permit has still not been pulled. Evidently his license is not current or insurance up to date. This is holding the project up. The city will not inspect the work without the required permit. We are disappointed to say the least.

    4.5 Bernadette S. Minneapolis, MN
    11/12/2020

    Came when expected Understood what we wanted done and did a great job at a great price. Very personable. Iâ d hire him for any work we need done in the future.

    3.0 Holly T. Elk River, MN
    11/6/2020

    Gas fireplace is now working

    5.0 Joe B. Osseo, MN
    10/28/2020

    Had a pinhole leak in a pipe. Came out the same day and repaired the issues really quick. we discussed replumbing the washroom and I am very confident that he can take care of this project for me. I would most certainly recommend Adrian.

    1.0 Nancy M. Waconia, MN
    10/24/2020

    This guy knew nothing about fixing a small issue on my fireplace. At one point he made it worse where it was not working. Charged me 185.00 even though he never fixed it. I told him I was better off then when I started so he said someone had to pay my gas. Now I have to pay more to have it done correctly. Could not even put it back together right. Maybe plumbing is his deal but definitely not fireplaces. What a waste of money. Have not had Good luck with Home Advisor and would never use them again!

    4.5 James F. Golden Valley, MN
    10/6/2020

    Responded at once to my call, and was here within an hour. Water heater repair was effected within another hour. I was very pleased with the service I received and the professionalism demonstrated by Mr. Kolles. Highly recommended!

    Photos

    Ace Kolles Plumbing, LLC

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