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Ace Maintenance and Repair
Fridge, Freezer or Ice Maker Repair or Service, Clothes Washer or Dryer Repair or Service, Oven or Stovetop Repair or Service,
About us
Ace Maintenance and Repair, is a top appliance repair and installation service based in Johnston, SC. We service the CSRA area. Ace Maintenance and Repair, is very good at troubleshooting and can service all major brands and types. We have recently had to raise our prices due to rising cost. Our service fee is now 75.00, and we do EMERGENCY weekend calls with a 85.00 diagnostic fee. Please check out our outstanding rating here on Home Advisor.
Business highlights
Emergency services offered
17 years of experience
Services we offer
Appliances, Gas Pump Repair, Hot Water Heaters
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7581 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 10% | ||
| 1% | ||
| 1% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 581 reviews
Mary H.
Oct 2024
Fridge, Freezer or Ice Maker Repair or Service
He was professional. And. He was honest.
Dana J.
Jan 2023
Fridge, Freezer or Ice Maker Repair or Service
Cale was courteous, prompt, and knowledgeable. He knew the problem right away and repaired our dryer.
Theresa B.
Oct 2022
Fridge, Freezer or Ice Maker Repair or Service
Prompt, friendly, made the repair.
Dinah F.
Aug 2022
Fridge, Freezer or Ice Maker Repair or Service
Cale was on time and very professional. Highly recommend.
Tammy A.
Jul 2022
Fridge, Freezer or Ice Maker Repair or Service
The technician was very honest about the cost of the part I needed and that he really didnâ t know when it would be available, I appreciated that very much!!
Michelle G.
Apr 2022
Fridge, Freezer or Ice Maker Repair or Service
Excellent customer service!
Shellie R.
Mar 2022
Fridge, Freezer or Ice Maker Repair or Service
Quick response time ! Highly recommend !! I had a dishwasher issue & am so thankful Cale knew what he was doing & saved the day !
Response from Ace Maintenance and Repair
"Thank you for your nice review. Cale"
Hennis G.
Feb 2022
Fridge, Freezer or Ice Maker Repair or Service
No
Response from Ace Maintenance and Repair
"Thank you very much for your nice review. Call me if you ever need service again. Cale"
Mark L.
Feb 2022
Fridge, Freezer or Ice Maker Repair or Service
Technician showed up on time and quickly diagnosed and repaired the problem with no parts needed. He explained the problem and what to look for to make sure the problem does not happen again. The diagnostic service fee was fair and covered the repair as well.
Response from Ace Maintenance and Repair
"Thank you very much for your review of my services for you. Please call me if you need further assistance. Cale"
Clayton B.
Jan 2022
Fridge, Freezer or Ice Maker Repair or Service
They were very quick to respond to my request for repairs. They attempted to repair my refrigerator numerous times but still, it is not working properly. Unfortunately, I will have to purchase a new refrigerator. Their professionalism was top-notch.
THOMAS S.
Jan 2022
Fridge, Freezer or Ice Maker Repair or Service
First contact at 10 am. Arrived at 1 pm. Finished at 2:30 pm. Fair Price.
Sandi G.
Jan 2022
Fridge, Freezer or Ice Maker Repair or Service
He was very knowledgeable!
Rebecca W.
Jan 2022
Fridge, Freezer or Ice Maker Repair or Service
Cale arrived on time, worked efficiently to determine problem, explained issue and completed job in a timely fashion and fair price. Will use again.
Charles M.
Jan 2022
Fridge, Freezer or Ice Maker Repair or Service
Very thorough technician. Great Service
Tripp K.
Dec 2021
Fridge, Freezer or Ice Maker Repair or Service
Prompt and did a good job
Alyson A.
Nov 2021
Fridge, Freezer or Ice Maker Repair or Service
Repairman was friendly, professional and capable.
Richard M.
Aug 2021
Fridge, Freezer or Ice Maker Repair or Service
When I first spoke with Cade on the phone and explained the problem to him he said I will be there in 35 minutes. Thirty minutes later he rang my door bell. He was very professional, knowledgeable and courteous, diagnosed and repaired my refrigerator/freezer and was gone in less than two hours. Including the time it took for him to leave and get a replacement part. His charges were very reasonable, I will not hesitate to call on him again for any other repairs to any of my appliances.
Tequannah H.
Jul 2021
Fridge, Freezer or Ice Maker Repair or Service
Kale was very prompt, professional and friendly.
CLYRISSA B.
Jul 2021
Fridge, Freezer or Ice Maker Repair or Service
Excellent service and estimate if a replacement part is needed in the future.
Response from Ace Maintenance and Repair
"Thank you for your review. Thanks, Cale"
Thomas W.
Jul 2021
Fridge, Freezer or Ice Maker Repair or Service
They are very good
Response from Ace Maintenance and Repair
"Thank you, Mr. Williams. We appreciate you taking the time to review us. Thanks, Cale."
Sandra E.
Jul 2021
Fridge, Freezer or Ice Maker Repair or Service
Charged $90 for a diagnosis. I TOLD HIM, BEFORE HE CAME, THAT THE KNOB WAS BROKEN SO HE DID NOT HAVE TO DO A DIAGNOSIS! Just to buy a cheap plastic knob and screw it on? He charged $190.00. I will not use him again.
Response from Ace Maintenance and Repair
"I am really sorry you feel this way. We strive to give the best customer service we can. I believe you were told that the service fee would be 75.00 and that is what I charged. I charged according to the job I did."
Chyvonne P.
Jul 2021
Fridge, Freezer or Ice Maker Repair or Service
Excellent customer service!!!!!
Josephine B.
Jun 2021
Fridge, Freezer or Ice Maker Repair or Service
Very professional and very nice.
Lawrence D.
Jun 2021
Fridge, Freezer or Ice Maker Repair or Service
local professional
Kimberly R.
Jun 2021
Fridge, Freezer or Ice Maker Repair or Service
Cale is very knowledgeable about appliances and repair. I recommend his services.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Ace Maintenance and Repair is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Ace Maintenance and Repair accepts the following forms of payment: CreditCard
No, Ace Maintenance and Repair does not offer free project estimates.
No, Ace Maintenance and Repair does not offer eco-friendly accreditations.
Yes, Ace Maintenance and Repair offers emergency services.
No, Ace Maintenance and Repair does not offer warranties.