Ace Plumbing & Drain Cleaning Inc.

I called him in the morning he had it installed by 3 the same day very very very price

I have used Joe for a few different random projects over the years. His prices are fair and he usually communicates fairly well. I had him over to fix a water heater issue (pilot would not stay on) after I replaced the thermocouple. He checked everything and said I need to move it 1/8 inch closer to the pilot. Charged me 180 bucks for this, fine whatever I get that you have to pay for the call. 2 hours later pilot went out again and I called him and talked about itâ ¦he said it sounds like the valve. I called Rheem and they said the valve was being replaced out of warranty because of the shotty quality (Sit water heater valve). I called joe back once I got the part to see if he would warranty his service call. Spoke to his apprentice and he said â joe will usually work with you on that, Iâ ll have him give you a callâ no call. Tried again a couple days later, no answer. Ended up installing the valve myself and was out the 180 bucks for his service call that never fixed the issue. Donâ t misunderstand me, Joe seems to be a good and honest guy. I think he got over booked and forgot about me. I am not questioning his character but felt this was necessary feedback. Other than this experience, I would recommend Joe and would hire him again in a pinch as he always comes fast. After this review however, he will probably fire me as a customer.

I was/am very pleased with the experience. Joe is the bomb

Excellent.

Excellent work !

Ace Plumbing was excellent. They replaced my water heater. The price was reasonable, much less expensive than everyone else I spoke with. I save $700 compared to other offers. I would highly recommend Ace Plumbing.

Best service ever. Joe came out with little notice. Went to pick up exchange water heater. Professional installation, clean up and follow up !!!!

They were wonderful!

I needed same day service for a leaky faucet. They were at my house within two hours. Friendly, courteous, professional and on time. I through the charge was very fair.

They did a fair job

They were courteous and informative. Tad on the high side, I thought and was surprised that two showed up instead of just one.

Professional, personable, on time, knowledgeable

Once again, Ace Plumbing saved the day! I can't say enough good things. I've recommended them to friends who also agree. Best service and value!

Technician was prompt and professional. Work was good. Price was a bit on the spendy side for a non-emergency, non weekend, non after hour or holiday call.

He didn't show up on time because of a family problem, but he fixed that situation.

Personable and quick service for a good price. Liked that we dealt with the same guy throughout the initial call, free estimate, installatiin and follow up. Would definitely recommend!

They accomplished the work which needed done and took time to to answer many other questions.

Were able to dispatch someone on a few hours of notice on a Saturday. Very quick in response and very fair price. Would recommend again.

Ace plumbing guys were very fast to respond to my request and i salute their customer service skills. They seem knowledgeable at what they do and provided some insightful information about the heater. However, they were not able to pinpoint the exact issue with a puddle in my basement and i decided not to proceed with the service because their estimate seemed a bit high ($$$$). They found one small leak caused by the kitchen sink which they fixed. They also forgot to mention the fix charge that they bill you if they respond to your service request so i ended up paying $145 that i did not sign up for and for the small fix that i could have done myself.

BEWARE!!!!!!! Had no permit

Once I applied on Home Advisor I received a call 15 min later from Ace. Joe from Ace answered all my questions concerning the job. I would call Ace again if a plumbing need arises.

Very quick response.

They did a great job

They came out the next morning and cleared the clog out fast. Ben was very knowledgable and friendly. I highly recommend this company. Thanks Home Advisor and Ace Plumbing!

Joe and Jesse were great I even recommended a friend At a dinner party tonight . I will call you again.