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Acme Automation and Surveillance, Inc.

Home Theater Wiring - Install, Repair or Conceal, Smart Home System Install or Service, Alarm or Security System Installation,

About us

Our business is owned and operated by the Hanley family, and has evolved many times over the years. Acme Electric was started in Spokane, Washington in 1945 by Arch Hanley as a radio and appliance repair store. Over the years the business evolved to sell televisions in the 1950s, appliances in the 1960s, computers in the 1970s, furniture in the 1990s, and eventually wrapped it all together with Custom Home Automation in the 2000?s. Believing that Home Automation is the future of the business as Arch?s grandson, Jason Hanley, opened ACME Integration just over the Idaho border in Post Falls in 2001. Bringing home entertainment and home security into homes all over the inland northwest. Today, with offices in Idaho, Washington and now in Scottsdale Arizona, ACME features the nation's best Home Automation brand, Crestron, and is staffed by professional system designers, installers and programmers.

Business highlights

Emergency services offered
9 years of experience

Services we offer

Home & Business Automation , Home Theater, Audio Video & Computers & Business Conference Rooms, Lighting and Shading Solutions, Networking & WiFi, Security, Surveillance and Access Control Systems

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.960 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
2%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 60 reviews
Gary G.
Nov 2021
5.0
Home Theater Surround Sound System - Install
Yes, I recommend this pro
$30,000
Jason did an excellent job

Marnie R.
Oct 2021
5.0
Home Theater System or Media Center - Repair
Yes, I recommend this pro
This was a consultation only, The work will be done this next week. I am very impressed with their quick responses to my calls & questions.

Gerald M.
Oct 2021
4.0
Home Theater System or Media Center - Repair
Yes, I recommend this pro
$1,672
Jason and Wayne did great!!

John A.
Oct 2021
5.0
Home Theater Surround Sound System - Install
Yes, I recommend this pro
No finished yet.

Richard S.
Sep 2021
5.0
Yes, I recommend this pro
Climbed through the attic to discover and correct wiring issues so that my new thermostats would work properly.

Pj W.
Jun 2020
5.0
Smart Home System Install or Service
Yes, I recommend this pro

Bridgett M.
May 2020
4.0
Yes, I recommend this pro

Courtney M.
May 2020
5.0
Home Theater Surround Sound System - Install
Yes, I recommend this pro
I cannot say enough good things about my entire experience with this company. I highly recommend. It was so easy to work with them.
Response from Acme Automation and Surveillance, Inc.
"Thank you very much. We enjoyed working with you too!"

Andrew R.
May 2020
5.0
Smart Home System Install or Service
Yes, I recommend this pro
Wayne and Jason did a great job, it is so nice to work with a top notch firm that does not try to up sell a new system. In fact, they specifically said they would not put any more money into the WiFi system at this time recommending an off the shelf big box store mesh system which worked great and was 3K cheaper than the quote from their competitor to address the WiFi issues in the house.

Anton S.
May 2020
5.0
Home Theater System or Media Center - Repair
Yes, I recommend this pro
Wayne was excellent and solved problems quickly. He presented very well was clean and courteous .

Barbara P.
Apr 2020
5.0
Home Theater System or Media Center - Repair
Yes, I recommend this pro
Refreshing to connect with an honest top drawer firm in this time! I will constantly recommend Acme and plan to consult with them again for our going forward needs. Which will be soon. I think they have the answers going forward with A/V/Smart Home et al needs
Response from Acme Automation and Surveillance, Inc.
"Barbara Thank you for the kind words and vote of confidence. Can?t wait to work with you again on your next project."

Ray N.
Apr 2020
5.0
Yes, I recommend this pro
The Acme team was quick to respond do my inquiry and even serviced my request same day. It was a small project, but the team acted swiftly and professionally. I am very please with how the project turned out and will surely be using them for projects in the future. Thank you, Acme!

Jack W.
Mar 2020
5.0
Home Theater Accessory - Install
Yes, I recommend this pro
no comment.

James M.
Mar 2020
4.5
Home Theater System or Media Center - Install
Yes, I recommend this pro
They stay on any issue that comes up and resolves the issue until the customer is satisfied

Bill H.
Mar 2020
5.0
Home Theater Surround Sound System - Install
Yes, I recommend this pro

Fawn S.
Mar 2020
5.0
Home Theater System or Media Center - Repair
Yes, I recommend this pro
Jason was very professional and knowledgeable I would highly recommend this company

Mike B.
Feb 2020
5.0
Yes, I recommend this pro
His work is exceptional. He communicates very well with you and gives you solutions to your problems. He also gives you great options, that are great values for your money. He is very reliable, professional, knowledgeable, talented and he goes above and beyond the call of duty.

Jim D.
Dec 2019
5.0
Home Theater System or Media Center - Install
Yes, I recommend this pro
Love, Love my music!!! Jason and his team did a great job, very professional and listen to our wants and needs!

Karl G.
Nov 2019
5.0
Home Theater System or Media Center - Install
Yes, I recommend this pro
Responsive, knowledgeable, and friendly.

Jim G.
Nov 2019
5.0
Home Theater System or Media Center - Repair
Yes, I recommend this pro
Good people

Terry K.
Nov 2019
5.0
Home Theater System or Media Center - Install
Yes, I recommend this pro

Di R.
Nov 2019
5.0
Home Theater System or Media Center - Repair
Yes, I recommend this pro
Jason was excellent. Made time quickly to come out and fix my problem. Star Power -Who I had used previously- gave me a zero customer service, rude attitude and would charge me $200 to just only look at the problem Despite offering a free consultation would not even return my emails or calls. Will never use StarPower again but would highly recommend Acme company to everyone

Cinda G.
Nov 2019
5.0
Alarm or Security System Installation
Yes, I recommend this pro
Jason was on time and did great job!

Amanda G.
Aug 2019
5.0
Home Theater System or Media Center - Install
Yes, I recommend this pro
Great guys, very helpful!!

Todd S.
Aug 2019
5.0
Home Theater System or Media Center - Repair
Yes, I recommend this pro
Quick, efficient and reasonable, not there to upsell like Best Buy geek squad
Showing 1-25 of 60

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Acme Automation and Surveillance, Inc. is currently rated 4.9 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Acme Automation and Surveillance, Inc. accepts the following forms of payment: CreditCard

Yes, Acme Automation and Surveillance, Inc. offers free project estimates.

No, Acme Automation and Surveillance, Inc. does not offer eco-friendly accreditations.

Yes, Acme Automation and Surveillance, Inc. offers emergency services.

Yes, Acme Automation and Surveillance, Inc. offers warranties.