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37 Years In Business

Company Details

  • Verified Licenses

Contact

401 West Elm Avenue
Monroe, MI 48162
www.acmepool.net

Hours

  • Mon: 9:00 AM - 6:00 PM
  • Tue: 9:00 AM - 6:00 PM
  • Wed: 9:00 AM - 6:00 PM
  • Thu: 9:00 AM - 6:00 PM
  • Fri: 9:00 AM - 6:00 PM
  • Sat: 10:00 AM - 5:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Inground Vinyl Liner Replacements, Full Plumbing Line Replacement, Safety Covers
    • Inground Marcite/Resurfacing
    • Inground New Builds and Full Restoration Jobs
    • Full Tile and Coping Replacement
    • Pool Demolition and Removal Service Offered
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered

    Ratings

    4.3
    39 Verified Reviews
    • 5
      28
    • 4
      4
    • 3
      3
    • 2
      1
    • 1
      3

    Highly rated for

    Showing 1-10 of 39 reviews Showing 0 reviews
    5.0 Julie S. New Boston, MI
    6/29/2020

    Acme Pool Specialists was our 4th pool contractor in four years and finally, our last! When we discovered a huge tear in our liner after taking the cover off on Memorial Day, we were pleasantly surprised to get a call back from Bob THAT day! He was very friendly, knowledgeable and took his time answering every question we had. He was out the next day to look at our pool, measure it and thoroughly explain his product and service. Phone calls and texts were answered right away, which is also huge for us! Once the liner came in, the crew was polite and pleasant, and worked non-stop to get the job done. On completion day, Bob went over and beyond giving us instructions and suggestions on opening/closing pool, pool chemicals, and maintenance, etc. As business owners ourselves, we appreciate a company who is just as committed to customer service as we are, there just aren't enough of them out there. Acme checks all the boxes and we will recommend them to everyone!

    0.50 Joe A. Genoa, OH
    5/19/2020

    We paid the down payment to get started with the pool and he took months. He would get another payment and not show up for long periods of time. The pool liner was not installed properly. There are huge folds along the sides of the pool and on the bottom. He will not correct the problem. We have called and emailed without responses. We are elderly and disabled and he clearly took advantage of us. Other liner installers were appalled at the shoddy work that was done. They are afraid to vacuum the pool because of the folds in the liner. They're afraid they will put a hole in it.

    Response from Company:

    We have been a verified pro contractor with Homeadvisor for over 10 years and have a high rating. We have received thousands of leads from them. We have searched their extensive data base, that goes back at least ten years, and we cannot find any information on this person who wrote this review. Home advisor looked and has confirmed the same. Unfortunately in this electronic age it seems things like this can occur. We will continue to serve our customers in the best possible way, as we always do, and will not allow any negative, unkind communication stop our purpose to serve those customers that need help with their pool projects. We are always eager to help and believe that kindness is something that everyone can use a little more of these days. While we may not have control over another person, we do have control over ourselves. We always feel happier when we act in service to others. We aren't in a position to make others look at their actions but that will not stop us from aspiring to do good with ours. We choose kindness.

    5.0 Melissa Z. Temperance, MI
    10/18/2019

    I have never done business with such great people! They were so helpful and did exactly what the said they were going to do. The price quoted was what I actually paid. My work is very demanding at the end of Summer thru Fall and they understood and worked with me and my schedule. I work from home and there was a day they were so quite I couldn't even tell they were here and this was the day they totally removed the old liner. It was AMAZING!!! Not only did they replace the liner to an old inground pool but I also purchased a new safety cover they installed. While installing they also closed my pool for the season as well. I will 100% be using their services again! Anytime I have anything concerning the pool they will be my FIRST and ONLY call.

    5.0 Dennis A.
    7/23/2018

    (no comments provided)

    5.0 Sarah M. Milford, MI
    7/21/2018

    Replaced the old torn and leaking liner with a new one. From my call to them to the install of the liner (which only took 1 day), it took about 2 weeks, most waiting for the liner to come in. I would not hesitate in hiring Bob again.

    5.0 Robert D. Ypsilanti, MI
    6/23/2018

    Review by Bob D. Ypsilanti Project: Convert hybrid pool to vinyl liner Very professional from the office staff to the workers in the field. Calls and/or emails answered either immediately or within 24 hours. This was not an easy job and many other pool company's did not even want to deal with it. I would definitely hire this company again

    4.5 Oliver B. Southfield, MI
    8/28/2016

    very professional and considerable

    4.5 Renee B. Riverview, MI
    7/19/2015

    Talked to us to go over everything before hand. Crew very nice. Did the job without destroying my yard. Cleaned up every day. Would highly recommend!

    5.0 Kathy P. Dexter, MI
    10/30/2014

    He was very meticulous and I appreciated his patience with all my questions!

    Showing 1-10 of 39 results Showing 0 of 0 results
    Page 1 of 4

    Photos

    Acme Pool Specialist
    5
    Pool Removal
    3
    COPING RESTORATION
    4
    FULL TILE REPLACEMENT
    5
    CAST-IN-PLACE COPING
    3
    LINER & STAIR PANEL
    8
    REMOVALS/DEMOLITIONS

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