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Act Carpet & Furniture Cleaning Co LLC
Powerwashing, Window Cleaning, Carpets or Rugs - Clean Offsite,
About us
Terence has been serving the Los Angeles area for the past 20 years and prides himself on doing the right job the first time. He looks forward to taking care of your cleaning needs. Call Act Carpet & Furniture Cleaning Company today!
Business highlights
Emergency services offered
26 years of experience
Services we offer
Carpet & Upholstery Cleaning Services Drapes. Area Rugs, post construction cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6200 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 60% | ||
| 12% | ||
| 3% | ||
| 1% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 200 reviews
Deborah C.
Nov 2022
Drapes or Curtains Service
Disaster. I hired ACT Custom and Furniture Cleaning to dry clean my custom made three pleat pinched drapes. He lied. He took three panels, destroyed one altogether, which I never saw again, and delivered two back that are shrunk 8 inches from the floor! The owner damaged the traverse rods trying to make the shrunk drapes fit. They no longer open and close easily. These custom-made drapes cannot be replaced with ready-made drapes which do not, in any way replicate my drapes, including the correct size. I signed no legal waiver that allowed him to destroy my drapes and traverse rods. He never explained what happened. He said he was sorry. This does not replace my drapes, or injury he has caused me.
Response from Act Carpet & Furniture Cleaning Co LLC
"First time ever I am responding to negative reviews Mrs. Cohen is a nice lady I must say, who wanted to add the cost of cleaning or replacement to her current insurance claim that has nothing to do with that drapes. I read and signed the waiver condition that explaining due to sunlight, dust, and 25 years of drapes. These conditions are in the invoice and she said to go ahead and take them to clean, I also told her that we would handle them with care, which we did. Some of the conditions were shrinkage, disintegration, or color distortion. After carefully handling her drapes we found out that the drapes did not withstand the carefully."
Ginny W.
Oct 2022
Upholstery and Furniture Cleaning Service
Immediate response, booked for the next day and good attention to detail. Recommend.
Fran A.
Feb 2022
Walls & Ceilings Cleaning Service
Terrance and Omar were very nice and did a great job cleaning the bathrooms.
D M.
Dec 2021
Upholstery and Furniture Cleaning Service
Very nice and professional
Peggy M.
Oct 2021
Walls & Ceilings Cleaning Service
Terrance and his partner did a great job. They were so nice and were fast to complete the work. I would hire him again.
Walter R.
Mar 2021
Upholstery and Furniture Cleaning Service
I will gladly contact this Professional for my next project!
Shonda S.
Jan 2021
Upholstery and Furniture Cleaning Service
The quote was $80. When the tech arrived he informed me that was for soap and water. To spot clean $150. Sprayed with a water bottle. Scrubbed with soapy water. Left streaks he missed Took 3 days to dry because he was in a hurry and did not get all the water out. Also. Dirty areas are still dirty. No actual spots ever. Just regular wear. Paid cash. No receipt was given.
Raul L.
Nov 2020
Upholstery and Furniture Cleaning Service
I was very pleased with the service I received from ACT cleaning services. Very friendly and professional. Yes I would recommend ACT cleaning services to family and friends.
Susan T.
Oct 2020
Upholstery and Furniture Cleaning Service
Came on time. Excellent work. Exactly as expected.
Cindy G.
Sep 2020
Upholstery and Furniture Cleaning Service
ACT responded very quickly to my inquiry and I was able to schedule an appointment right away. 2 employees came and cleaned everything very efficiently and my home smells great! I will hire them again when I need something else cleaned.
Alexis N.
Jul 2020
Drapes or Curtains Service
I just loved Terrance, Justin, and Anthony. They did a perfect job!!! and I am going to hire them again. I diffidently recommend for any type of cleaning service, they were fantastic.
Judy B.
Mar 2020
Range & Hood - Clean
Q K.
Mar 2020
Upholstery and Furniture Cleaning Service
Great service, on time, and professional
Phil G.
Feb 2020
Range & Hood - Clean
Prompt, pleasant, super job done cleaning oven. Had given up and thought I would have to buy new one! It looks awesome ! Thanks Fisher!
Judith H.
Oct 2019
Drapes or Curtains Service
Sheers done, but 2 pairs fell apart (told it was due to sun which was possible) and was not told about it until returning them for installation. We got new traverse rods for windows in dining room (1@100" and 2 @50" in width). Agent did not install and left for us to do. Cleaning looked fine on those those done. Company was given over month to do and then changed dates on us for installation. Also verbally raised price $500.00 until he looked up estimate.
Jenny B.
Sep 2019
This place is a total rip-off. The only good thing I can say about them is the staff was friendly and that they were willing to come over the next day. When I asked why the price of $450 was so high, the fellow on the phone LIED and said they did a lot of detail including cleaning cabinets. They did no such thing. They left post-construction filth everywhere and what little they did, I had to get them to come back in. A total waste and rip-off. I will be communicating with another company all together. avoid under all circumstance.
Linda L.
Sep 2019
Upholstery and Furniture Cleaning Service
The owner was very accommodating and worked with my goofy schedule. The guys were professional and did a wonderful job.
Gerald R.
Aug 2019
Upholstery and Furniture Cleaning Service
They were professional and the price was reasonable.
Shelley A.
Jun 2019
Upholstery and Furniture Cleaning Service
Very professional, respectful technicians came to my home and did excellent work. My easy chair looks like new.
Manuel L.
May 2019
Range & Hood - Clean
They serviced my hood vent and cleaned it and had it working as if it was new. Super nice and reasonably priced.
Trey A.
Mar 2019
Upholstery and Furniture Cleaning Service
Terrance is someone I can trust. I have been cheated several times when having carpets or furniture cleaned. Terrance was very honest with me about cleaning some of my furniture. He made some recommendations and his price was fair. His service was excellent.
Dave R.
Feb 2019
Drapes or Curtains Service
Deborah C.
Jan 2019
Upholstery and Furniture Cleaning Service
responsive and professional
Larry V.
Dec 2018
They were great and efficient
Clarence J.
Oct 2018
The company kept their word by starting on time and stayed until the job was complete. They did an excellent job.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Act Carpet & Furniture Cleaning Co LLC is currently rated 4.6 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: 9:00 AM - 6:00 PM
Act Carpet & Furniture Cleaning Co LLC accepts the following forms of payment: CreditCard
Yes, Act Carpet & Furniture Cleaning Co LLC offers free project estimates.
No, Act Carpet & Furniture Cleaning Co LLC does not offer eco-friendly accreditations.
Yes, Act Carpet & Furniture Cleaning Co LLC offers emergency services.
Yes, Act Carpet & Furniture Cleaning Co LLC offers warranties.