Adler Development, LLC

"Thank you for your Detailed Feedback and we would like to provide a detailed response to these MAJOR Concerns. A few points that we do agree with, During your project our labor force was not top of the line, But we have completely restructured our organization in the last 3 years since your project and have strived daily to always better our performance. We Thank you for your business and for giving us the chance to grow with you. Now, for some points that we disagree on and also have thoroughly documented. - We Did not do our final punch list Because Florence Flooded your home. which Means that the work we had just completed needed to be Removed, Mitigated, and Repaired. The timing was horrible but our final billing reflected it and our contract was not fulfilled. Adding to the comment of unresponsive behavior, Adler Spent 4 Weeks and multiple visits documenting damage, meeting your adjuster, and building a claim with documented flood/water damage to your home. after that, we had no response and we have emails from you, Stating that your Financial Manager had Quit, and you did not have a contract with Momentum, and no one could help you. this lead to a window of no contact for over a year. - After that period you came back to wanting us to finish the punch list while also displaying pictures of Mold Coming from the baseboards, closets, that covered all your shoes, clothes, etc. We guided you to an industrial hygienist to now give us a New scope of work From a 3rd Party to get the home even further as the flood damages WERE NEVER addressed. That guidance was not followed and we could not in good faith go " Finish " and had to sever our relationship. We wish you the best in your future and hope that someone Educates you on the hazards of not addressing Flood Damages & what LONGTERM effects water has on structural components of your home."

"We appreciate your taking the time to write a review and providing your experience with us. Thank you for your business and let us know if you need anything going forward!"

"Thank you for your feedback. You were a pleasure to work with and I am glad that we surpassed your expectations!"

"Thank you for your feedback as we value transparency and growth. Despite our several attempts to meet with you to remedy and accommodate your additional requests that were outside our scope of work (per your insurance policy's Final Draft Report), it is important to note that we do not agree with sequence of events that you described in your message. We completed everything in our power to go above and beyond the call of duty and unfortunately your requests were outside our contractual scope of work. We are happy to discuss the issue further and feel free to reach out to us at your convenience."

"Thank you for your comment and positive review. We strive to provide the best in customer service and quality, and we are glad that we fulfilled your expectations."

"Thank you for your review. We welcome your supportive feedback and appreciate your (continued) business. If there is anything you need please do not hesitate to contact us at (910) 632-0074."

"We are sincerely appreciative of your thorough feedback regarding our quality of work and service. We strive to provide the best customer experience throughout every level of our company. If there is anything you need please do not hesitate to contact us at (910) 632-0074."

"I am humbled by your kind words and am glad that I could provide you with a successful client experience. Thank you for your recommendations and it was a pleasure working with you!"

"I appreciate your time in providing feedback of my team and our work. Quality and exceeding client expectations is our goal, and I am thankful that we were able to do just that for you and your project."