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Advanced Carpet Design

Carpet Repair, Refasten, or Stretch, Carpet - Repair, Refasten, or Stretch- For Business,

About us

We are locally owned and operated! Here Advanced Carpet Design we have a focus on client satisfaction every time. We specialize in both residential and commercial cleaning. No job is too small or large for us! Post construction cleaning services to move-out cleaning or maid services, we've got you covered. Give us a call today!

Business highlights

31 years of experience

Services we offer

Carpet Repairs - Commercial, Carpet Repairs - Residential

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.420 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
45%
4
5%
3
25%
2
0%
1
20%

Filter reviews by service

Showing 1-20 of 20 reviews
Ron D.
Jul 2018
1.0
Carpet Repair, Refasten, or Stretch
$10,000
Doing business with them was very difficult as it was very difficult to get in touch with them. We were disappointed in the quality of the workmanship.

Jaime R.
Jun 2018
1.0
Carpet Repair, Refasten, or Stretch
$600
James, the owner, was very responsive in coordinating the service and guaranteed his work. The two gentleman who showed up were very nice and worked hard. When they left and the carpet had time to settle, however, I noticed one of the carpets they stretched had been cut too much leaving a noticeable gap between the wood floor and carpet. Another room was not stretched well. I immediately called and James assured me they would come back out early the next week. That was three weeks ago and I've tried repeatedly to call and text James but all I get is a "customer is unavailable" recording. Sad!

Wendi B.
Jun 2018
4.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$150
The gentlemen who came to stretch my carpet did a lovely job. They were friendly and arrived on time. It was a little expensive for such a small area, but they were willing to give me a free estimate on carpet for another room in my home. The carpet estimate was actually very reasonable. I would have use them for the new carpet, but they weren't able to install it as quickly as I needed it. I would use this contractor again.

Ellie G.
Jun 2018
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
They did a great job - and even did a side project for me for a reasonable price. I would recommend them to others.

Jeremy R.
Jun 2018
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro

Neena S.
Jun 2018
0.5
Carpet Repair, Refasten, or Stretch
This company should be blacklisted from HomeAdvisor and BBB. They are rude, obnoxious and don't return phone calls unless they want your business. They did a very crappy job and did not keep their appointments. When they show up late they don't apologize. The job was done in 30 minuets and they were eager to get their money and leave. They warranty the job but refuse to pick up their phone when I call. My carpet looks worse then before.

Cheryl S.
Jun 2018
0.5
Carpet Repair, Refasten, or Stretch
I hired Cass to stretch the carpet and the problem came back and I called them and I even sent them a picture and Cass said that he will check will his guys and get back to me and did not, they even gave me a written guarantee, and now I can not get a hold of them

Karen E.
Jun 2018
3.0
Carpet Repair, Refasten, or Stretch
Over priced. Did not have to move furniture, but charged $200 to re-stretch one area of carpet in a bedroom. Took 15 to 20 minutes.

Sandra C.
Jun 2018
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$300
Very courteous, called several times before they arrived to let me know why they were running a little late!

Brenda N.
May 2018
N/A
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Price was a little bit higher than expected

John L.
May 2018
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$100
great guy, great service

Kirsten D.
May 2018
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro

Richard M.
May 2018
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$200
Very professional.

William B.
May 2018
2.5
Carpet Repair, Refasten, or Stretch
$275
I believe they way overcharged me for the work done. They spoke at first about power stretching the carpet to get humps out, then once they learned I was selling the home, they simply stretched it by hand and cut off extra carpet. They still wanted the price we had agreed to on the telephone. I paid it because I keep my word and did not want to haggle with them, but I feel they way overcharged me for the quick and simple work they did. Also, I think as a general rule contractors who come inside a home, especially if they will not be there long, should go to the bathroom before they get into the house.

Charles T.
May 2018
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Advanced Carpet Design values our veteran's. I fully recommend them for service.

Jim F.
May 2018
3.0
Carpet Repair, Refasten, or Stretch
Very expensive; quality not the best.

Sarah N.
May 2018
2.5
Carpet Repair, Refasten, or Stretch
Everyone we dealt with was very pleasant, but overall it wasn't the best experience. They came by on a Friday to fix two holes we had in our carpet. We needed everything complete by Tuesday but when they arrived on Friday, they did not have all of the supplies to complete the job. I was heading out of town the following day until Monday, but they agreed to stop by Saturday morning before we left. Come Saturday morning, they said their truck wouldn't start and they could come by Sunday. Monday was not an option for them, so I had to cut my weekend trip short to accommodate the visit. We also did not receive a receipt.
Response from Advanced Carpet Design
"We bent over backwards to help this customer. The job had to be done the same day as the request. It was pet damage. Techs got on job site but was not informed we needed pad, so had to go back the next morning. The customer was leaving town that day so we went out on Sunday to take care of them. We knew they were having inspections Monday"

David L.
May 2018
4.5
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$150
Showed up on time and were very professional.

Sharon B.
May 2018
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
very efficient.

Alex M.
Apr 2018
3.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
I requested an estimate over the phone. I gave them the approximate dimensions of the rooms. They gave me an estimate between $300 - $400. When they arrived, I was told it would be $600. We settled on $500. They were very friendly but not very professional. No shoe covers, no receipt provided.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Advanced Carpet Design is currently rated 3.4 overall out of 5.

Advanced Carpet Design accepts the following forms of payment: CreditCard

Yes, Advanced Carpet Design offers free project estimates.

No, Advanced Carpet Design does not offer eco-friendly accreditations.

No, Advanced Carpet Design does not offer emergency services.

No, Advanced Carpet Design does not offer warranties.