Advanced Sewer Solutions, Inc.

Avoid Advanced Sewer Solutions at all costs. After receiving bids from six companies, we chose Sean Phillips at Advanced Sewer Solutions for their competitive pricing and payment terms (pay at close if within two months). Sean assured us work could begin immediately, and on 7/29, our client signed a payment agreement mutually signed by Brian Martin, the owner. On 8/6, Sean claimed he was working on paperwork for a Notice on Title, but we never received it. After following up on 8/18, Sean texted on 8/19 that they would not honor the signed agreement and demanded a 50% deposit upfront. This reversal of terms, poor communication, and dishonesty wasted nearly a month of our client?s time. Brian Martin also went back on his word, showing a complete lack of professionalism and integrity. Our client is now exploring legal options for damages. Advanced Sewer Solutions is untrustworthy, unprofessional, and incapable of honoring commitments. Look elsewhere for reliable service.

Very professional, yet personal, very knowledgeable, competent! Sean came out to look at my septic problem. He identified it right away, and offered a solution, at what I considered was a reasonable price. His experience and knowledge was quite evident. After I accepted the quote, he came back with a reasonable date to do the job. Samuel and Jayden came out early on the day they said. They both were very friendly, and answered all questions I had. The job was completed in less time that I thought it would take. They showed me what they did, and explained why. Not long after they left, Sean called me up to confirm the work and that I was satisfied. I would definitely recommend them to anyone, and because of the excellent work they did, I will probably never have to use them again. Mark J. From Orting

Great company, easy to get a hold of and work with, Brain is very personable. we set a time to meet and he was there. answered all my questions, looked at what we were dealing with, provided me with a quick and fair quote to do the work. as soon as I gave them the go ahead they put me into the schedule, showed up when they said and followed the time line that they provided. they did a great job I couldn't be more happy with the service and workmanship they provided. They did all the work for the quoted price, there wasn't any surprise charges or unexpected stuff, they told me exactly what they would do, and they did it. I would recommend them to anyone. And if the need arises I will call on them again.

Brian, the owner of the company, is as fair as they get. I knew him when he worked for another company and he quit there to start this company because the previous kept trying to get him to upsell services the client didn't need at prices that were (in Brian's words) obscene. What we had done was a new water line and sewer line installed. They were very polite, prompt, and professional. Everything works as it should and I recommend him every chance I get.

Great friendly reasonable price service

They responded quickly to my emergency and were punctual and accurate in every regard. I highly recommend them for any plumbing issue.

Super fast response time! Returned my call immediately and came out withing the next two hours even though the power was out in my neighborhood. He gave me the honest answer as to why I had water coming through the light fixture in my ceiling and charged a reasonable price. I highly recommend Brian. You won't find better customer service.

He was extremely friendly, knowledgable and professional. He followed up and did everything as promised plus even fixed a leaky pipe I had . Thank you!

This was the FOURTH company I worked with to clear my sewer main line (which was damaged from some idiot planting a maple on top of it). Brian was by far the nicest, most custom-service-oriented of the bunch. He went above and beyond, coming out twice (my husband and I work different schedules and we had different questions for him). Other companies pressured us and refused to augur the line, insisting it had to be replaced (at a cost of $7,000+ plus tearing up our yard and probably killing our other trees and shrubs). Brian was willing to augur it and scope it, then gave us his honest opinion. AND he quoted us over 1K less for a less-destructive procedure to repair the damage than the other companies. He showed up on time, he didn't talk down to me (you'd be amazed how many male contractors do this to me, thinking that as a woman I both know nothing about construction and know nothing about cost vs. value). I would (and will) hire Brian again for all plumbing jobs- and I recommend the same to everyone.

Very courteous and good communications.