Advantage Tile and Grout Cleaning

Had a few areas of concern with the job and they immediately scheduled a return visit to address situation. Very nice people.

CLEAN AND SEAL GROUT My inquiry for service was answered almost immediately and we set a date for the review of what I wanted done and the estimate. Josh was very helpful, suggesting that I also have some grout in the vinyl tile repaired, as well. He told me that the minimum for a job was $360, I believe he said. But, since what I wanted was confined to only the shower which would be about $280, he thought he would be able to do the shower AND the other minor grout repair for about the minimum job pricing. I got a text shortly after he left telling me that the estimate was $360.50 and said availability was when I had requested. I answered that text with a happy YES! Got another text later that day that Josh would begin at 9 a.m. on the day appointed. However, on the work day someone else showed up and asked me what he was supposed to do, as his instruction was just general. I inquired if he had been told about the grout in the vinyl tiles. No. However, I did not ask him if he was aware of the estimate, and when he was finished he said he didn't do anything with the payment--unless I wanted him to. I said no that I assumed they would send me an invoice. The invoice came later that day and was for over $100 more than the estimate. I paid it, then sent an email asking for a line item invoice and asked why it was so much more than the estimate. The reply was that more grout was repaired. I felt like perhaps there needed to be more communication between Josh and the others as to what the estimate was and that he had said he would include both the shower and other minor repairs into the minimum price. I wouldn't have minded some amount more, but over $100! However, though I was disappointed about the charge being way more than the estimate, I was pleased with the work. And I would recommend their WORK to anyone with the caveat that the person wanting the work done get a firm estimate and a consultation during the work if there were going to be significant extra charges involved. I don't think the outcome would have been what it was had Josh been the person who had done the work.

Josh did an amazing job. I hired him for small projects around my condo. Ue cleaned the tile and grout in my bathroom and it looked like brand new. I also wanted to install a backsplash in the kitchen to make it looked brighter and cleaner. He offered me some suggestions on how to clean the grout to avoid immediate repairs and prevent wear and tear. He was always on time. I am happy with his work and will do business with him again!

Very friendly, said he would be a little late the first day because he had to finish another job. showed up 5.5 hours after scheduled time. Once here was quick and did a good job. Overall satisfied and would call him for another job should the occasion arrive.

The technician was knowledgeable and thorough. He arrived on time, and completed the project quickly. The shower now looks better than new.

Josh was nice and very prompt. He did a thorough review of work that needed to be completed and responded promptly. The project each day took longer than we were told, but the work looks great. Would recommend.

I needed a shower in my bathroom repaired, a lot of grout and several tiles were loose or falling out. They were able to repair and replace all the missing and damaged grout, as well as build a new shelve in a window that ended up having cracked tiles that were causing leaking water into the back of the shower. Now I'm all fixed up and the shower looks almost brand new.

Excellent service!

Josh and crew installed some new tile in a loft, repaired cracked ceramic floor tiles and repaired grout lines of ceramic floor tiles. They finished the job in two days and were very professional and efficient. A good crew, I would hire them again.