Home Team MA - Heating, Ventilating & Air Conditioning Service - Boston, Massachusetts - 3 Photos Facebook

Jose replaced our dishwasher parts and even when there were problems, he worked with parts that were broken (not his fault), and came back again and again to make sure we were satisfied. a real focus on making sure we got what we wanted!

Installed a disposal. I found out that it was leaking later the day. However they came back the next day and fix it.

Friendly, came fast, fixed our disposal problem

Hired them to fix a dryer. The guy showed up maybe 10 minutes late but otherwise did a good job, didn't take very long, and charged me about what I had expected to pay.

The repairman was prompt, polite, efficient, and knowledgable. I would recommend Jose.

This was for a washing machine repair for my tenant. My Experience: They didn't come when they said they would. They didn't fix the problem. They put in a part that cost $250 that did nothing. They didn't contact me, and they haven't sent a bill. When they do, I will not pay it.

Jose was easy to schedule and flexible to come later in the day to accomodate my work schedule. He quickly diagnosed and explained the problem and came back the next day with the needed part for my freezer. So far everything seems to be fixed!

Stove was not fixed at all, charged us $250.00. Said he would work on a refund. Which did not happen.

They showed up the same day and did a great job!

They did a job!

Jose showed up when he said they would. He brought the parts he thought they would need given the issue I described with my oven, limiting the back and forth traveling. My oven was working perfectly 1 hours later. I was happy with the service I recieved from AARI and would recommend them.

Jose was quick and did a good job.

Good experience

very good worker, would hire again

they did a quick and good job

AARI was very responsive. Jose diagnosed problem quickly, He explained options very effectively. Ordered part and returned the following day to do the installation on schedule. Would recommend to anyone.

Jose called me within an hour of submitting my request to schedule my washer and gas dryer installation. He scheduled me for 9AM on Saturday. When Saturday rolled around, at 10:00AM, no one showed up. I called and was told that he had to reschedule but somehow did not call me, and was waiting for me to call him?! I don't know what happened there but he rescheduled me for 11:30AM that same day. The installation went smoothly and quickly. The price was a bit steeper than what Best Buy and Lowes had quoted me. Not bad overall for not waiting two weeks for Best Buy and Lowes.

Quick and efficient service. Jose was helpful and service oriented. From start to finish the project was completed in under 24 hours. Saved me time and effort.

$135 for a new fuse was a little steep but AARI were on time and fixed the problem.

They were great. Very responsive came right out and diagonis the problem and came back a day earlier to complete the job Excellent service fair price

Great service. Two gentlemen arrived, quickly installed a dryer vent and connected my washing machine free of charge.

Quick response to my inquiry and same day service. Still a little confused as to why the service fee of $65 is not put towards the labor costs.

I called this morning, they scheduled me for this afternoon, they arrived at the scheduled time, and they fixed the problems.

Jose from AARI was very responsive and called almost immediately after a request was made through Service Magic. An appointment was scheduled for that day and he came on time. The problem with my gas clothes dryer was diagnosed and fixed within 10 minutes. While, I realized that he had to come from Boston to Stoughton, I was surprised that his labor costs was added on top of his $65.00 service call. In dealing with other repairs in the past, the service fee was usually applied towards the labor costs. The charge for the coil was at a premium, but that was expected. The bottom line was I needed it fixed and it was done that day.

this was the only appliance company that honestly explained their billing on the phone before they came out. the technician also walked me through how to avoid costly repairs in the future. highly recommend and plan on using this company again.