Affordable & Assertive Moving & Storage, LLC

They made an accurate quote. The moving consultant explained to us the details of the service. We accepted the quote and decided to move with them. They were quite organized, punctual and everything ran very good. Affordable and Assertive did it all for us, and all of our stuff suffered no damage. They were quick when loading and unloading. We were impressed on their great skills and commitment.

Working with A&A was the worst, most stressful moving experience I've ever had. I've moved across the country several times, using both national and local movers, and have never had myself, my family, and our hard-earned and valuable belongings treated with such disrespect. We were initially quoted $10,000 for our NJ to CO move. In the end, we paid over $18,000. In spite of paying this much, our belongings were treated like trash. Most of the boxes coming off the truck were crushed or ripped open. Several of our boxes were missing, and I could never get a straight answer from A&A as to where they might be. We were told in writing and verbally that we could pay the remaining balance by credit card the day before our delivery, because $18,000 was way above our original budget--but at the last minute were forced to pay in cash. This was a devastating reversal of what was promised and we had to scramble to borrow money to make that happen. We jumped through every hoop A&A threw at us to try and rectify this awful situation. I documented everything, providing written descriptions and photographs of everything broken and missing, and submitted the claim form to Sal [Last Name Removed] as instructed. He told me it would take 30-90 days for their insurance company to make us an offer. When I called for updates, he was rude and short with me, saying I'd "have to be patient," so I waited until the 90 days were up to call again. It was obvious he didn't remember me and that nothing had been done. After doing some research, I found another way to submit the claim directly to their third party handler. There's a 6 month window to submit a claim to that company, and I realized that Sal had been purposefully delaying me to try to get that deadline to pass. The third party company quickly offered us a $170 settlement, based on the weight of our broken items and not including anything we packed ourselves, or our missing items. A&A didn't put inventory stickers on any of our boxes, so there was no way to know what was actually missing until we had unpacked everything. A&A had no answer for this clear negligence of a universal moving company practice, and said we'd have to go to arbitration if we wanted to address it. That costs $200. I'd given all my money to A&A already, and after 7 months of this stressful back and forth, I just wanted the process to be over. I accepted their insultingly low offer. 43 days later and no check has been issued. Sal pretends he doesn't know how this process works and I can't get an update from anyone. To add insult to injury, no one at A&A has ever returned my calls--not once--and now they won't even pick up when they see my number calling. This review is my desperate final plea to A&A to please pay us the agreed upon amount so I can finally move on from this nightmare. For all the carelessness and callousness with which they've treated us and our belongings, it's a very small price for them to pay. Literally less than the least they could do.

I have always moved with Affordable and Assertive Moving and they have always done an excellent job.

Outstanding service, they are honest, quick and efficient. I would hire Affordable and Assertive again without a doubt.

I have positive comments only. I looked for fast and reliable service and I found it in Affordable and Assertive Moving. I noticed they have been in business for more than 20 years. The movers were so kind and nice to me. Also careful with my things and they placed them where I told them to, this made it much easier for me to unpack. I would recommend them.

I recommended Affordable and Assertive Moving to a friend since I moved with them before. He moved out a building without elevator, thus moving his furniture was kind of hard. My friend called me and told me his experience gratefully. At the end of the day he moved without any issue, his furniture and appliances arrived in destination safe and with no damages. Everything was properly packed and protected.

My moving consultant called me and he was so kind, responsive and committed. The movers arrived right on time and were very nice to me and my kids. The foreman made sure that I was comfortable with the move and listened all the time to all my recommendations. I wonâ t hesitate to call Affordable ans Assertive again when needed.

The movers did their job quickly and professionally, always with a great attitude. Everything went smoothly. All my items arrived without any damage. Most of my furniture is pretty expensive but fortunately they did a great job protecting it with wrapping blankets. Affordable and Assertive Movings work is flawless.

My customer service agent treated me nicely. He worked hard and answered all of my questions, even when I seemed kind of repetitive. He was really easy to deal with. I was impressed with the packing service, they disassembled and reassembled everything. The movers had always a great attitude and were always willing to help me.

Our moving advisor was incredible at working our reservation out and planning all the details. Movers were efficient and friendly and more than helpful, I felt pretty comfortable leaving my stuff in these guys hands, nothing was broken and they finished in pretty short time. I would recommend them without a doubt.

I was amazed on the customer service representatives, how careful they were on every aspect, how they resolved issues. My dining table got scratched and they did a great job getting the insurance pay for it. I would not doubt to hire Affordable and Assertive again.

Our moving consultant was honest and nice to us during the whole move. The truck arrived without delays. The driver made sure that the items were in good shape. They were very clear that small moves delivery takes 2 to 3 days since the beginning and they delivered in 3 days as promised. The cost was only 50 dollars above the quote, which is fair according to their great job. I would recommend Affordable and Assertive as a reliable company.

Moved out of state 8 months ago. Some items were not placed on the truck. Our family Christmas tree was among those items. Sal told me we would have the tree by Thanksgiving as it would be on another truck delivery to my area. Then they delivered it to someone else and I guess can not retrieve it. On Nov. 23rd I was told he would replace the tree, so I have been waiting. Today I was critical of the business practices and Sal, the owner/ manager has decided not to follow through with his word. CHRISTMAS GRINCH. Stay away from this company or you will pay for their screw-ups. What made it worse is the lack of communication. Trying to get him to respond was futile. He only responded when I threatened to write a bad review. About 3 months ago during a phone conversation, Sal gaslighted me. He attempted to make me feel guilty about having attachments to material items. This too is ironic since movers make their money on MOVING peoples belongings. Good on my word, I am now reviewing this company very unfavorably. Big RED FLAG, choose another company to make your move or you may find yourself in a similar situation. Read one review on another site, a person is taking them to court over their experience. Run away fast from this company.

This was my 3rd move with this company. They have been excellent each time. From the very first call the sales representative was very responsive. I got the quote and booking right away and he was available anytime. The staff was very courteous and helpful, they took great care of my stuff with all kinds of wrapping materials and boxes. Great move!

I got blessed when I found Affordable and Assertive . Movers came over early, all of them wearing neat uniforms with their company logo showing everywhere. They were very polite to me and my family. Moreover their planning was excellent, everything ran smoothly and as an added service they disassembled and assembled all my furniture. Nothing but good comments.

Very hard-working staff who took care of business with no noise or drama. They even helped fix our bed frame which had a broken screw.

Our moving consultant worked according to our schedule, listening to our requirements and doing always his best to meet them. It was a pleasure, the crew did their job very well. I would like to hire Affordable and Assertive again for my next move.

Reliable and honest, thats what best describe Affordable and Assertive Moving. My moving consultant was always there for me, answered immediately all my phone calls and even when I had a missing bag he helped me to find it, I really appreciated that and I surely would hire this company again.

I was looking for a reputable moving company and a friend of mine recommended Affordable and Assertive Moving. He said they did a great job on his last move, so I gave them a try. They were polite and friendly. The rep was mindful and honest about his offer. All of my furniture was padded and wrapped in record time. This was the first move that went beyond my expectations, I would recommend them.

I used them previously I’m going to use them again

Workers were very courteous and helpful.

My move was done in a timely and efficient manner.

They are very professional. Everyone in the company help make the move go extremely smoothly. I would definitely use them again.

Mine was a huge move. We knew this could be very stressful and complicated due to the many things we had. Our move included large furniture and an expensive old dining table. Despite all this, the crew did their best. They wrapped things up properly even our mattresses. Nothing got damaged thanks to their work. Affordable and Assertive provided an A+ service.

Affordable and Assertive Moving handled everything with great care. The foreman made sure that I was satisfied with their service. They were very careful when packing and moving the furniture and fragile stuff, they really focused on what I wanted and thatâ s what I look for in a moving company, Iâ ll definitely use them again.