Affordable Basement Waterproofing, Inc.

4.22 |55 Verified Ratings
Write a Review

Affordable Basement Waterproofing, Inc.

4.22 | 55 Verified Ratings
Write a Review

800-679-6513

2710 Mountain Road, Suite 201
Pasadena, MD 21122
Share
Your use of our services is governed by our Terms & Conditions

Profile
Affordable Basement Waterproofing, Inc.


Quality solutions at affordable prices!!!

We are a locally owned and operated company with over 24 years of industry experience. We value honesty and integrity in all aspects of our business. We offer a variety of services for your basement or crawlspace waterproofing needs. We also specialize in Indoor air quality testing and mold remediation. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships with our clients and guarantee your satisfaction! There isn't a foundation or waterproofing problem that we can't fix!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Baltimore
  • Silver Spring
  • Bethesda
  • Rockville
  • Gaithersburg
  • Annapolis
  • Hyattsville
  • Bowie
  • Laurel
  • Upper Marlboro
  • Capitol Heights
  • Towson
  • Salisbury
  • Takoma Park
  • Waldorf
  • College Park
  • Hunt Valley
  • Columbia
  • Pikesville
  • Ellicott City
  • Lanham
  • Glen Burnie
  • Germantown
  • Potomac
  • Greenbelt
  • Pasadena
  • Glyndon
  • Millersville
  • Beltsville
  • Suitland
  • Riverdale
  • Woodstock
  • Southern MD Facility
  • District Heights
  • Chevy Chase
  • Lutherville Timonium
  • Aberdeen Proving Ground
  • Olney
  • Brooklyn
  • Manchester
  • Frederick
  • Westminster
  • Kensington
  • Chestertown
  • Elkton
  • Temple Hills
  • Fort Washington
  • Oxon Hill
  • Bel Air
  • Catonsville
  • Gunpowder
  • Maryland Line
  • Hampstead
  • Goldsboro
  • Rock Hall
  • Still Pond
  • Bryantown
  • Fulton
  • Barnesville
  • Freeland
  • Highland
  • Accokeek
  • Barstow
  • Henderson
  • Friendship
  • Chase
  • Hurlock
  • Jessup
  • Edgewood
  • Neavitt
  • Ingleside
  • Newcomb
  • Mount Rainier
  • Crownsville
  • Curtis Bay
  • Claiborne
  • Sparks Glencoe
  • Union Bridge
  • Spencerville
  • Rosedale
  • Brandywine
  • Millington
  • Sykesville
  • Marriottsville
  • Stevensville
  • Windsor Mill
  • Aquasco
  • Halethorpe
  • New Windsor
  • Hughesville
  • Annapolis Junction
  • East New Market
  • Lothian
  • Cockeysville
  • Riderwood
  • Massey
  • Glenn Dale
  • Hydes
  • Owings Mills
  • Glenelg
  • See All >

Services Offered

Foundations
  • Waterproofing Foundation or Basement
Waterproofing
  • Waterproofing Inspection

Areas of Expertise

  • Foundation Waterproofing
  • Interior & Exterior Drainage Issues
  • Sump Pump Installations
  • Structural Repairs
  • Indoor Air Quality Mold Testing

Product Brands Used

  • Fortress Stablization, Zoeller Sump Pumps, ProDex, Americover

Quick Facts

Business Hours
Monday:
6:00 AM to 8:00 PM
Tuesday:
6:00 AM to 8:00 PM
Wednesday:
6:00 AM to 8:00 PM
Thursday:
6:00 AM to 8:00 PM
Friday:
6:00 AM to 8:00 PM
Saturday:
9:00 AM to 5:00 PM
Sunday:
9:00 AM to 5:00 PM
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Warranty Description: LIFETIME
  • Credit Cards Accepted

Credentials

In Business Since: 2000
Memberships & Affiliations
  • Anne Arundel County Chambers of Commerce
State Licensing
Trade: Home Improvement Contractor
License #: 75028
Expiration: 09-20-2019
Green Certifications
  • NAHB - National Association of Home Builders Certified Green Professional
Awards
  • Torch Award
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Red Cross Blood Drives

How We Got Started

We started in this industry in -30.

We describe our business as Rooted in the community

 

Photos
Affordable Basement Waterproofing, Inc.


My Work
2 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Affordable Basement Waterproofing, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 55
  Page 1 of 6
Sort by newest   Date ▼   Rating  
2.5   |  
Review by in Fort Washington, MD
Do not hire.
Response by Affordable Basement Waterproofing, Inc.: Thank you for your review. Though your installation was an outside excavation and it was very challenging because of the rainy days and there was so much ground water after a couple of visits the water receded and we were able to complete the job. Pictures were provided every step of the job for your records and your warranties are in full effect. Please call the office to further discuss any additional concerns as we are here to help you.
Was this review helpful?  
3.0   |  
The work looks good. I was extremely stressed during the whole project because it was taking longer than expected. Initially, I was not receiving accurate updates, which made it difficult because I was taking time off and coordinating my work projects around this one. At the end of the day, we were able to finish the job, a little later than expected, but looks like quality work.
Was this review helpful?  
5.0   |  
Review by in Grasonville, MD
Project:
In June 2018 my crawlspace had 9 inches of water below my first floor, as a mother of 3 small children I started to panic. Four companies called me from Home Advisor and I gravitated towards the Affordable, I spoke with Jay and she made me feel very comfortable when applying for my financing, she gave my husband and me several different options to choose from. George was the only inspector that crawled underneath our home with the amount of standing water that was present, no other inspector took the time to do this. They sent Joe and his crew to perform the work, the bonus was the foreman Joe lives on the Eastern Shore which made me feel very comfortable considering most companies travel over the bridge to perform work. I don't know how they did this work considering the circumstances however once the job was finished, I received a packet with before, during and after pictures of the job. My crawlspace is now nice and dry. I am so grateful this company made our home safe and dry.
Was this review helpful?  
5.0   |  
Review by in Baltimore, MD
Project:
I hired Affordable over 2 other Waterproofing companies in the area. What I liked about the company was very simple. They were very passionate to help my family under the circumstances of my flooded basement. My wife is very pregnant and Kelly let us keep the negative air machine for 2 weeks to scrub the air and dust. The project took a week and even though the county took a couple days to come out and inspect my home it gave me reassurance that the job was installed correctly. I called late one night because my schedule changed for work and Jai answered the phone. I was truly expecting her to be an answering service. It has rained and snowed for 3 weeks and my basement is bone dry! Do not be fooled by sales tactics and gadgets. Go with Affordable for there superb customer service and hard-working employees who truly care about their customers.
Was this review helpful?  
5.0   |  
Review by in Pasadena, MD
Project:
I called Affordable on a Sunday evening and Kelly the GM picked up. I was in tears telling her my basement was flooded with two inches of water, I live in Baltimore City and just brought my home 3 months prior. She immediately set up an emergency appointment the very next day with George. George made me feel very comfortable in moving forward with Affordable. Three other companies came out to my home and never offered to pull a permit. George was the only one who recommended a permit. Vince did a beautiful job and took the extra time to clean. I talked to Kelly about the dust and she agreed to send Holly and Angela out for a day to clean. This company has made my home a safer place to live, I would highly recommend this company to anyone in the area. They are the best!
Response by Affordable Basement Waterproofing, Inc.: Thanks Ms. Judy it was a pleasure working with you. We greatly appreciate your business. Thank you for helping us grow!
Was this review helpful?  
4.0   |  
Jai was a great person to work with. She was patient and easy to deal when problems came about She gets % stars Jai in the office
Response by Affordable Basement Waterproofing, Inc.: Thank you Ms. A it was a pleasure doing business with you. We really enjoyed working with you and meeting your expectations. Thanks again for giving us the opportunity to give you a dry basement!
Was this review helpful?  
2.0   |  
We hired Affordable Basement Waterproofing to install a French drain, sump pump, and stairwell drain in our rowhome in DC in August of 2018. What should have been completed in a day or two turned into a nightmare.The first day they jackhammered the trench and removed the dirt which they then spread out in my backyard that was being remodeled at the time (note that I had scheduled no one to be working those two days so ABW could finish). I realized this fact only after viewing my security camera footage later and seeing that they decided not to haul the dirt away in their truck. This extra dirt later had to be removed by my other contractor further delaying their schedule.The most amazing part was that they somehow spilled wet concrete all around my basement workroom floor (and splattered all over my workbench and tools) and then proceeded to wash it down the floor drain of my 92 year old house. Needless to say the concrete plugged the floor drain and my basement flooded the following weekend during a downpour, which is how I discovered the clog. Never once in five years of living in our home has the basement drain clogged and prior to this work, the only way for rain water to exit the stairwell was by running under the door to the floor drain, so it was used constantly.I had a plumber out to try to clear the drain and he was luckily able to punch through some of the concrete with an auger but in doing so broke part of the pipe. Not only did ABW not pay for the plumber but they refused to pay a few hundred dollars to have the pipe fixed. They did offer to split the $100 emergency plumbing bill but then charged my credit card for the full amount after all the work was completed.It is not over yet. When the first crew finished, they were unable to build any slope in the concrete floor to match the original conditions and ended up leaving a 2 gap beneath my door. I had to screw a piece of wood to the bottom of the door to keep bugs and animals out until it could be fixed. Not only was there concrete in our floor drain, but the speed drain and it is 2 drainpipe that they had installed at the bottom of our back stairwell was also filled with concrete. The pipe had so much concrete in it that the opening was reduced to about a 1/2. They finally came back exactly one month later (started August 29, finished September 29) to fix the concrete beneath the door and replace the speed drain. During that time I had to live with an inoperable door and I could not put my work room back together because I knew they had be back to make another mess before all was said and done. We also had to live with shelves and tools in the main, finished portion of our basement for the entire month while the work room was out of commission. Originally they only agreed to replace the concrete beneath the door which was too low, they found that no vapor barrier had been installed above the gravel before the concrete was poured the first time - something I had insisted on but no o
Was this review helpful?  
5.0   |  
Was this review helpful?  
0.5   |  11-12-2018
Initial work and customer service, awesome. Guess paying almost $7K makes companies act nice. Portion of the work failed and they had to come back out. Missed appointments, no call back and major attitudes because GM father was I'll. How was I to know, when staff told me to contact her. Had to make several calls to have my walls put back in, once they corrected an error from initial work. The work was sloppy and incomplete, but after it took company almost 3 weeks to return my calls to complete the job and another month to actually come out, I was exhausted. I'll call someone to repair my wall properly so it can be repainted. ABW cut the wall to locate water, but had no desire to put everything back to the way it was, as Kelly said they would. Kelly said all I needed was paint. By the way appointment to put drywall back was 9-11 on 11-10-18, they arrived 2 hrs late with NO supplies and had to run to Home Depot. The guy doing the work was really nice. But as a whole OMG, the niceness you received initially was gone and the warranty they talk about is a complete hassle. Jay wasn't to bad, but she was dealing with her sick mother, so I can only guess that's why she came across annoyed with my complaint when the appointment ran 3 hrs over. If u need this company, please make sure they aren't dealing with family emergencies. I understand, so additional staff would b required in this instance. The customer has no way of knowing these things when calling. To be safe, just don't use this company. The lifetime guarantee isn't what they claim if your NOT prepared to fight and make several phone calls. I already paid to have my floors and walls put back and now because of the awful job, I have to do it again. They also left the baseboards stained from water and Kelly told worker not to take care of it. I have pictures before and after and screenshots of nasty text msgs. and if I could post, I absolutely would. Kelly the General Manager is the worse if the fix is coming out her companies account, but she'll say whatever she can to gain your business. NEVER AGAIN.
Response by Affordable Basement Waterproofing, Inc.: Thank you for your review. We appreciate your business from July of 2016. As a long life customer ABW honored our warranty and went over and above to replace your drywall that needed to be cut to service your window well tap that was leaking around the seal. We provided this service within 48 hours and due to the substantial amount of rain fall this year we had to schedule you out for the drywall to be installed in that little area due to man power issue. ABW scheduled you out 3 weeks based off of two dates given to you for the drywall installation. Even though our contract states we are not responsible for drywall repairs, ABW honored this service for you at no charge. You had called several times over the weekend and demanded a call from the manager who was out on FMLA leave. For those reasons that information was given why a call was not returned through the weekend. We feel we have fulfilled the service that was requested and more. The job was sold through a previous employee however, management fulfilled your service needs through the lifetime warranty given. All your warranties are in full effect. If you need our services please call the office. It was a pleasure doing business with you again and look forward to serving you in the future.
Was this review helpful?  
2.0   |  
Review by in Baltimore, MD
In the middle of November, this company installed a water management system in my basement and two weeks later water was back in my basement. Water was found in three different locations. This occurred after I waited the recommended seven days and hired a company to come out and restore my wall. When I called the company, informing them of the situation, they pretty much told me we have received a lot of water and that’s the reason I still have water! Didn’t make much since because that’s what I just paid them to fix. After heated conversations with Kelly, the GM, they decided to come out and fix the problem. They even agreed to put back the dry wall, that wasn’t even finished being put up. While Kelly isn’t the easiest person to communicate with, she attempt to reassure me everything would be ok. After about a week Billy and another guy were scheduled to come to my home to correct the problems. Billy said over the phone to me that the guys should have sealed the crack and the window well Correctly the first time, and if it was him he would have done that With my work schedule, as a Registered Nurse, I am often busy with work, therefore, I decided to leave a spare key, for Billy to enter my home to make the repairs. I really thought I was working with a trustworthy company. I spoke to Billy via telephone telling him where the key was and requested he only enter through the back basement door. I specifically told him I did not want contractors walking though my house. I even locked the upstairs basement door so there would be no reason for them to come up my stairs. When I looked on my video footage, I see Billy, walking through my house and coming in and out my front door. I even see another guy going over to my kitchen sink doing something...I was completely shocked and appalled. I contacted the company and spoke with Jai, I think she’s one of the managers, regarding the issue and she basically apologized and told me the situation is done... they are licensed and bonded! Even more flabbergasted, I told her I was leaving work to account for my belongings and valuables. Furthermore, if anything is missing they would be accountable. This is on top of all the other issues that have occurred with the company. When I asked Billy why is he walking throughout my house, he said he wasn’t walking a mile to get to the front of the house!! I said to him there is a walkway right next door to my house and there is no reason for him to be up my stairs! What if my dog wasn’t crated?! I pray that my basement NEVER, EVER, leak or flood again because I would hate to have to contact them again!!!! The lifetime warranty is great, but the hassle, confusion, and mess you have to go through is not worth it with this company. Honestly, to be safe, I would probably go with another company, and just spend the extra money to avoid the error of even having them come back out!!!! The job should’ve been done correctly the first time!!!
Response by Affordable Basement Waterproofing, Inc.: Thank you for your review. It was a pleasure doing business with you.
Was this review helpful?  
Showing 1-10 of 55
  Page 1 of 6

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
 
Required
Required
Required