Air Cool & Fast

Great quality equipment, best price of a mill my bids, pulled permits as promised with follow up inspections, protected new floor finishes

We had a replacement furnace installed in the attic, the old furnace removed from a hallway closet, and a new AC system installed. All new ducting was added to new registers with the old ducting being removed as well. Marco was pleasant to work with and he always took time to answer my questions when he was on-site and by email or text message. The installation was done nicely and attractively with all the crew being polite and capable. Major decisions were done with my input and everything turned out nice. We have a warm and cozy house and are happy with the way things turned out. I personally think there is a more central and usable location for the thermostat (it was relocated) than where it was installed, but this isn't a big concern for me. The furnace had an issue a few days after installation. Diagnostic service was done the way I mentioned the issue and the replacement part was installed the next day. Since then it's been a few weeks of all working well. My furnace also qualified for a rebate which needed some paperwork. Marco generated new paperwork a few times to get everything in order for the rebate to be processed and accepted. The updated paperwork was sometimes sent late in the evening when Marco could have (and should have?!) been relaxing and not doing work. It's noteworthy that he was there to support post-install activities. Three things which were negatives: 1. Our original contract spelled out certain equipment. Marco changed the equipment he ordered without approval or any communication with me. While we ended up with suitable equipment this is a violation of the contract. 2. One of the register holes was cut improperly and the gap filled up with silicone. While it's not really noticeable because of the room, it's obvious and ugly once you notice it. 3. We were not prepared for the amount of dust that would be created in our house and no effort was made to contain it. Taping plastic bags over the ceiling area to be cut would minimize dust while not taking much time and being cheap. I don't want this to take away from a great experience and my overall happiness with Marco and his team. The entire experience was easy because I felt so comfortable. Air Cool & Fast did a great job and I'd work with them again and also recommend them to others. Thanks!

We had Marco and his crew put in new furnace and A/C central air units. With leadership and teamwork, the results were timely, professional and cost effective. Follow-up to provide unasked for site-specific improvements without additional cost was exceptional. We have already verbally recommended Air Cool & Fast several times. We plan to use Air Cool & Fast for future HVAC maintenance. NOTE: Same comment made in Project: Install a Central Air Conditioning System

We had Marco and his crew put in new furnace and A/C central air units. With leadership and teamwork, the results were timely, professional and cost effective. Follow-up to provide unasked for site-specific improvements without additional cost was exceptional. We have already verbally recommended Air Cool & Fast several times. We plan to use Air Cool & Fast for future HVAC maintenance.

Marco is very knowledgeable and professional. Very reasonable pricing.

good service

Marco is very knowledgeable, gives clear explanations and options, polite, efficient, reasonable pricing. An excellent experience!

he did a great job

reat guy