Air Pro Heating and Air

Mr. Middleton was very professional from the time he came to diagnose the problem having to get with the company to honor the warranty for the furnace to having to wait several weeks for the parts to arrive until he came out to do the work. He kept me up on the status of the wait time for the part to arrive. I would like to still receive the service on my A/C units. At the time I chose Air Pro Heating and Air, I didn't realize they had just started their business. (I went out to the sites of all 3 businesses submitted to me by Home Advisor and learned the other two had been around for some time.) The only reason I didn't get too nervous was because Mr. Middleton had been so professional and so knowledgeable. I thought to myself, "why not give a new business the opportunity to get started?" I'm just surprised that a business is allowing customers trying to get in touch with them to have to deal with not even being able to leave messages. I have family members who allow their "mailboxes to be full" because they don't want to be bothered. Surely, a business "wants to be bothered." Especially a new business. So, I guess I just want them to keep their word on the servicing my A/C units. However, should I have problems with my new furnace that was just installed (March 2021); who am I supposed to call when no one is answering their phones. The answer to number 22 below will have to be No. No, because I wouldn't be able to tell anyone how to contact them since they are not answering any phones.

The experience was great the worker had great communication skills and is a very good people person

No comments.

Very knowledgeable, very polite, gives veteran discounts and is a very intelligent young men. Very professional.