Air Pros - Atlanta

They did not finish the job as I was expecting.

Fantastic, will use again. Very, very nice customer service and they're flexible. Not too expensive either.

They came the same day that I called, the repairman was running behind but when he got here he was on point

Good

I hired Air Pro to do a yearly maintenance service on our two Lennox Heat pump units for our townhouse. the two technicians were punctual and professional and completed their assessment which suggests cleaning of the outdoor units and additional R-410A refrigerant for both heat pump units. I declined the cleaning but approved the R-410A additions. The maintenance service included 1 lb of R-410A for each unit. The upstairs unit required 1 lb, and the technicians indicated the downstairs units would need about 3lbs. Meaning that I would be charged for the additional ~2lbs of R-410A. The charge to me for adding the additional 2lbs of R-410A was a whopping $681.00. They waived the $59 service fee for the units, but suffice it say I checked with other HVAC vendors after this service who all indicated, even given the shortages and escalating prices this was easily TWICE what should have been charged for ~2lbs of Refrigerant. I welcome the vendor's justification, and I did approve the work as it has been nearly impossible to get HVAC contractors scheduled and was leaving town for a week the next day. But upon researching the actual cost for R-410A it is quite apparent that I was way overcharged.

From the initial contact to the service appointment, AirPros clearly won me over! They considered my crazy schedule and called to coordinate a time. Once the technician (Teyon) diagnosed the problem, he explained the work he would do and proceeded with efficiency! I was pleased with the work that I signed up for the yearly check ups with AirPros. Thanks so much for keeping me cool!!!

Had some scheduling issues with them. Once they got here things were good.

very happy with the fantastic job this company did for me

Good team. Fair price. Quick and professional.

They did a good job.

These guys were pros and diagnosed and fixed my AC issues quickly.

Found them to be punctual, knowledgeable, proficient and professional.

It seems as if technician/company was more concerned about selling a new heating unit then resolving the issue with the current unit I had. After 2 failed attempts I had to hire another company to resolve my heating issue.

Professional

GREAT SERVICE GOOD WORK .

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Richard Shaw and this company was great! I really appreciated Richard's listening skills and not trying to sell me something I did not want. I wanted a repair estimate for my old furnace. I did not want a new system. Richard figured out the problems and provided a fair estimate of repairs. Ivan was sent to provide the service after quickly acquiring the parts. This company is fair, honest, and kind!

I had a technician come out to do a diagnostic on my heating system. I was given an estimate of $400 to repair the issue. A couple days later I received a call informing me that the estimate they gave was incorrect and they would not be able to do the job at that price. I was then offered the job at almost double what the original estimate was and told the ?offer? was only good until the end of the week. I informed them I would not be using their service and requested a refund of the diagnostic fee which they agreed to issue but did not issue until a week later when I called back inquiring about the credit which I found out was never processed. Very unprofessional and I felt like I was being hustled.

They did a great job.

Prompt and easy to contact.

Do not trust their sales/scare tactics!! They came out to "service" our ac and furnace once a year but it was really lore of a sales/scare tactics that they used to pitch their sales of new equipment.

I would like to give OSHS a great review but I cannot There are several reasons. The job took much longer than it should have. It should have been done in one or two weeks at the most. It took them almost two months! Started Aug. 12th and completed Oct. 8th! They failed inspection several times. They left a 9 to 11-foot hole uncovered for about 3-4 days before a city inspector told them it was to be covered at night. They were supposed to have had a city inspector on-site the entire time where were digging the part from the edge of my house to the street. They did not. When filling in the hole they pushed my sod into the hole with the dirt. They were supposed to put down plywood on my lawn before starting digging. They did not. This information was given to me by the guy who came to pick up the Bobcat that set in my front yard for 5 days after the hole was filled. My entire street was blocked for almost two weeks and then another 2 weeks with just one lane open. They broke my front step, which they acknowledged, but took almost two months to replace. They brought the wrong size pipe replacement several times. They way overcharged me, my fault there, for not getting several bids. Charged me almost $26,000.00! Their failures go on and on, but I am limited to characters I can type here. Anyway, do your homework, and please do not use OneSourceHomeService for sewer line repair.

Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This is an awesome company to work with!!

I donâ t have any problem. They all have good experiences and know exactly what they are doing. Although they bought the wrong size of filter after put the AC in, they promised to come back with the right filter but forgot to do so. But that is not a big deal. Overall, nice work