Air Pros - Orlando

This company insisted I pay up front for some parts that were needed to fix my a/c. I paid them. they were to return next day to repair the A/c. Seven days passed. no one showed. When I called the Co. I got a recording saying mailbox full. I attempted again and was told by a person that her manager was in a meeting and would call me back within the hour. four hours passed and no callback. called again and was given the runaround. In short the company scammed me for over $1400 My A/C still needs to be fixed.

Did a good job very informative

Air Pros Orlando contacted me right away and came the next morning. They provided excellent service, fixed the problem, and gave me some maintenance options for the future. The technician was thorough, courteous, and is the reason for the five stars.

They did a good job.

These guys were pros and diagnosed and fixed my AC issues quickly.

Found them to be punctual, knowledgeable, proficient and professional.

na

It seems as if technician/company was more concerned about selling a new heating unit then resolving the issue with the current unit I had. After 2 failed attempts I had to hire another company to resolve my heating issue.

Professional

GREAT SERVICE GOOD WORK .

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Richard Shaw and this company was great! I really appreciated Richard's listening skills and not trying to sell me something I did not want. I wanted a repair estimate for my old furnace. I did not want a new system. Richard figured out the problems and provided a fair estimate of repairs. Ivan was sent to provide the service after quickly acquiring the parts. This company is fair, honest, and kind!

I had a technician come out to do a diagnostic on my heating system. I was given an estimate of $400 to repair the issue. A couple days later I received a call informing me that the estimate they gave was incorrect and they would not be able to do the job at that price. I was then offered the job at almost double what the original estimate was and told the ?offer? was only good until the end of the week. I informed them I would not be using their service and requested a refund of the diagnostic fee which they agreed to issue but did not issue until a week later when I called back inquiring about the credit which I found out was never processed. Very unprofessional and I felt like I was being hustled.

They did a great job.

Prompt and easy to contact.

Do not trust their sales/scare tactics!! They came out to "service" our ac and furnace once a year but it was really lore of a sales/scare tactics that they used to pitch their sales of new equipment.

I would like to give OSHS a great review but I cannot There are several reasons. The job took much longer than it should have. It should have been done in one or two weeks at the most. It took them almost two months! Started Aug. 12th and completed Oct. 8th! They failed inspection several times. They left a 9 to 11-foot hole uncovered for about 3-4 days before a city inspector told them it was to be covered at night. They were supposed to have had a city inspector on-site the entire time where were digging the part from the edge of my house to the street. They did not. When filling in the hole they pushed my sod into the hole with the dirt. They were supposed to put down plywood on my lawn before starting digging. They did not. This information was given to me by the guy who came to pick up the Bobcat that set in my front yard for 5 days after the hole was filled. My entire street was blocked for almost two weeks and then another 2 weeks with just one lane open. They broke my front step, which they acknowledged, but took almost two months to replace. They brought the wrong size pipe replacement several times. They way overcharged me, my fault there, for not getting several bids. Charged me almost $26,000.00! Their failures go on and on, but I am limited to characters I can type here. Anyway, do your homework, and please do not use OneSourceHomeService for sewer line repair.

Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This is an awesome company to work with!!

I donâ t have any problem. They all have good experiences and know exactly what they are doing. Although they bought the wrong size of filter after put the AC in, they promised to come back with the right filter but forgot to do so. But that is not a big deal. Overall, nice work

They were very professional and very timely on getting the job done. Their prices are on the high side,but they do very good work and Are prompt on getting the job done.

Willing to negotiate the price.

The customer service is absolutely amazing and the manager is great!! I recommend them 110%

I am in a stressful time as my wife is under hospice care. I believe one source talked me into something that cost over $3200. It was something I didn't need and still didn't work. They said it was a money back guarantee.

very experienced and friendly company. Did not have any problems during installation.