Air Pros - Fort Worth

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They were on the ball about getting here to evaluate and very straightforward about what needed to be done. Nobody is happy to hear they need a whole new unit but they took excellent care of us.

Shawn was very professional and took the time to explain all my options. I really appreciate how friendly he was and he took the time to make sure that I was fine with the terms that he quoted.

Worked so hard ALL day!! I knew it was going to be tricky before they started, but they were AMAZING!!!

Prompt and easy to contact.

Do not trust their sales/scare tactics!! They came out to "service" our ac and furnace once a year but it was really lore of a sales/scare tactics that they used to pitch their sales of new equipment.

I would like to give OSHS a great review but I cannot There are several reasons. The job took much longer than it should have. It should have been done in one or two weeks at the most. It took them almost two months! Started Aug. 12th and completed Oct. 8th! They failed inspection several times. They left a 9 to 11-foot hole uncovered for about 3-4 days before a city inspector told them it was to be covered at night. They were supposed to have had a city inspector on-site the entire time where were digging the part from the edge of my house to the street. They did not. When filling in the hole they pushed my sod into the hole with the dirt. They were supposed to put down plywood on my lawn before starting digging. They did not. This information was given to me by the guy who came to pick up the Bobcat that set in my front yard for 5 days after the hole was filled. My entire street was blocked for almost two weeks and then another 2 weeks with just one lane open. They broke my front step, which they acknowledged, but took almost two months to replace. They brought the wrong size pipe replacement several times. They way overcharged me, my fault there, for not getting several bids. Charged me almost $26,000.00! Their failures go on and on, but I am limited to characters I can type here. Anyway, do your homework, and please do not use OneSourceHomeService for sewer line repair.

Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This is an awesome company to work with!!

I donâ t have any problem. They all have good experiences and know exactly what they are doing. Although they bought the wrong size of filter after put the AC in, they promised to come back with the right filter but forgot to do so. But that is not a big deal. Overall, nice work

They were very professional and very timely on getting the job done. Their prices are on the high side,but they do very good work and Are prompt on getting the job done.

Willing to negotiate the price.

The customer service is absolutely amazing and the manager is great!! I recommend them 110%

I am in a stressful time as my wife is under hospice care. I believe one source talked me into something that cost over $3200. It was something I didn't need and still didn't work. They said it was a money back guarantee.

very experienced and friendly company. Did not have any problems during installation.

That's one of the first time in my experience like consumer and seller that I have to say . They are impressive, from the step one till the end. I want to thank to Coral, to Michael, Dylan and all the people who are in the background and help for the work well done. I always put my heart when I try to please a customer and they do the same. And really that makes me very happy. I highly recommend this company and again congratulations for the awesome team that works for One Source Home! . Miriam Gonzalez

Run away! They sure will when you have a problem. They installed a new heating and cooling system in our home. Everything was great until it failed and we wanted them to honor the warranty. Then they couldn't be bothered. They made appointments, didn't show up, blamed their service techs for the no show. They cancelled appointments and didn't tell us. Eventually they decided to hide behind the fact that they'd changed the name of the company and transferred ownership from one brother to a different one. They have the same address, same employees, same trucks with a new paint job and until we needed service they were perfectly happy to represent themselves as the same company. This is an extremely shady company and not worth the hassle for the few dollars you'll save. In the end it didn't even save us money because after a year we had to replace a $10k system that failed because they installed it improperly. ************************************ Carrier has black listed them and will no longer sell to them. They are also trying to get into the roofing business, yet another brother (or other relative with the same last name) has incorporated "One Source Roofing" and this company's website boasts about how they are growing so much they are expanding into roofing. Please don't help them grow. It is too late for us, but I really hope this review can protect others from getting involved with them.

They did an excellent job and even showed up early.

Bill and Mark were helpful and friendly, also giving out local tips and even encouraging getting a second quote first. 10/10 would hire again.

They were very professional. The work was completed as scheduled.

They were on time, and professional

Very cool and friendly guys. Very upfront and helpful and knew their job and much more.

Everyone I worked with were extremely helpful, knowledgeable and courteous. Thank you Coral, Courtney and Adrian!!