Airco Home Comfort Services, LLC

Okay!

Joe and Steve were great at every phase of the project. Wouldn't hesitate to rehire or recommend for future HVAC projects.

We got referrals from three different friends, and soon realized that Airco was the choice to make: 1. Management was incredibly accessible, always responding quickly to phone calls and emails, never seemed to be impatient answering our many questions, educated us about the various HVAC systems, and talked too, about rebates, following up when the project was completed regarding the necessary applications. 2. The installers worked conscientiously; their installation of the duct work was the best we had seen in homes built without A/C. They even painted the heads of the screws needed for installing ceiling grates white, as screws of the length needed are black. At the end of each day, as well as at the close of the project, the two of them always cleaned the areas where they had been working. We have been extremely pleased with the quality of their work and professionalism.

They were terrific! No problems with their work.

I couldn’t be more happy with the final product. Great company to work with, they really take into consideration what you want. Awesome rebates through the amazing Carrier INFINITY and also Mass save! $$$$$$$ I would definitely use them again in the future. Really good people at Airco, highly recommended. - Fred B.

Joe provided a thorough estimate with multiple options so we could choose the right system for our needs. The installation happened soon after contract was signed, even during their busy season. Installation team was great to work with, and answered all our questions. Very happy with the end result.

Laura and Damien M Everything we could ask for! Excellent/professional workers. They covered all the basis even before we had our A/C installed (air quality importance) and the zero humidity in the house is amazing! Not to mention how quiet our air conditioning system is. Airco is number one! Thank you guys! You’ve made such a change in our summer days and upcoming heat waves in New England!

Easy to work with, got job done quickly and quote came in lower than other companies.

AIRCO Installed heat pump in our house. We are now enjoying central A/C! They recommenced very good equipment, gave us the full information about A/Cs, heat pumps, filters, humidifiers, explained different options we could choose from. Airco representatives explained how the work will be done, answered all our questions. They worked nicely and quickly. Very neatly. Accommodated all our needs. The work was done on time. No delays. They are real professionals. Great job! Well done!It was a pleasure to work with them.

Very professional,did exactly what he said.

Excellent experience installing central A/C. Joe was very good in answering all my questions and with quick responses. Steve and Derek were very professional and courteous during the entire installation process. They kept all work areas clean and provided prompt answers on how the unit would perform.

Excellent experience! Joe was great at answering all my inquiries and helping with all the paperwork for Mass Save. Steve and Derek were professional and courteous of our home and kept the work areas clean between visits. Nothing but good things to say about Airco!

Very helpful during the sales process, and they helped me get a zero interest MassSave loan for the heat pump installation.

They are very carefull and clean up after themselves. They also answer any and all questions we had about how the unit will perform .

Very satisfied with Joe, Steve, and the rest of the professionals at Airco. They did a great job through the entire process. The only thing is that it was a little costly but still reasonable. Would highly recommend to others.

My answerws are limited to the intial seervice calls and specs for the job. They are truly responsive, knowledgeable, and understands the needs of the homeowner. They provided a detailed quote and financing options. I'm looking forwad to the installation

They are hands down the very best company to hire for central air installation. They know what they're doing and do it well. My neighbors have central air not done by Airco and you can really tell the difference in quality.

Airco did a great job of installing our air conditioning system. They did a much more thorough and professional evaluation of our home than other installers, in order to select the equipment for our particular needs. Because I wanted very high efficiency, Joe Carnevale made a point of emphasizing their attention to sealing all leaks in the delivery system, which they did quite well for the most part. However I am very thorough in my evaluation, and would suggest that they pay more attention to sealing leaks around the strap hangers for the ducts in the attic. I can feel cool air coming out from each hanger, and will try to seal these myself.

Enjoy the air conditioning as I type

I am generally not an easy customer to deal with. I'm looking for great service and I want to pay as little as possible. Joe at AirCo was about as responsive as anyone could be through the process of evaluating my options and setting up the project. I think they had fair prices relative to the other options I researched and I thought they did a great job. He was also helpful with my taking advantage of the state HeatLoan program to pay for the project. Overall, I had a great experience and would recommend AirCo.

Front start to finish great gob.

Joe explained options thoroughly, followed through on my follow-up questions, prepared detailed & accurate quote. Patient & pleasant. Scheduling installation was painless, the guys (Steve and his assistant Derek) started on time, worked diligently & efficiently. Very experienced and knowledgeable, clearly take pride in their work, excellent communication with me throughout the installation. Respectful of my home, my concerns, my pets, etc. Why not 5 stars: Communication between Joe & Steve needs a little work, quality of sump pump & humidifier components not great, Steve can't retrieve his voice mail for some reason.

Good job

We're very happy with the Central AC installation, ductwork was installed with minimal mess and electrical work and panel upgrades were done very well. Job took one day longer than estimated due to emergencies with other customers, but not a big deal.

The new furnace was installed very well, did require a lot of pipe rerouting which they performed very well. Was a small problem in that the electrican was a little late getting to the job and the plumber's truck broke down. This meant that had to go one night without heat.