Aire Serv of Killeen

I paid an $89 service fee. Tech told me I needed 4 pounds of freon and would cost $60 a pound plus labor which he said would cost a total of over $400. He said the system had a leak and I could contact the company that installed my system to get that checked out. The tech never went and looked at the inside part of the ac or anything. Why would I spend that much in freon to have it leak out? I declined the freon. After he left, I did a search online and found information on shop vacuuming the drain line. I followed the instructions and my ac worked great after.

They made it happen. My air went out and Chris came out same day we called . System had to be replaced and he worked with me needless to say thanks to him I have air in no time they are the best.

They did a satisfying job.

Aire Serv try to get belligerent toward you and when you put them in their place they get offended. They are the worst and I have told many active duty military and veterans that avoid these jokers at all cost.

Thanks

My tenant was pleased wirh the service and schedule, and gave them a 5 stars therefore I give them 5 stars

they provide you with different choices and prices. they dont pressure you to made a decision immediately great customer service.

So far no work has been done. They want to wait until renovation is complete.

James was great and very helpful. I did not like the "call center" i would get when i called up to get a status update on the part they ordered. they answer take your information then someone else calls you back to ask you all the information you already told the person who answered the phone

Tried to sell us some blanket coverage plan which we felt was not necessary but that's OK.

Once the part was approve to purchase the tech came out and replace, tested, and it with the correct Freon.

They responded the day I called for service and quickly evaluated and located the problem. They returned the next day with parts to get my a/c running.

Immediate response to request for service. Serviceman was very polite and professional.

I used this company to replace the entire central air system in my house. The technicians were very knowledgeable and answered all questions I had while they installed the system and they worked very hard to finish the job in one day. After five estimates they were not the cheapest but with there customer service and the companies guarantees I am very happy with the price of the system.

These guys were fast and efficient at their craft. They did the work requested and provide insight to potential future problem and provide an estimate of the work if I choose to do it at a later time. Overall great service and super friendly people.

fast efficient service. Had them come to verify a problem identified by another vendor. They came quickly and verified the problem. The other vendor took weeks to try and find the part to repair the unit by Aire Serv found it within a few days and made the repair. The unit would not heat but now it does and I am waiting to see how it operates the next time is really cold (below 32 degrees)

great service, easy to deal with. super friendly

Nice job

Polite, respectful and did a great job

Great customer service, and called before coming out. I was very happy with the service.

Great customer service. Very honest.

very professional, will use them again.

Excellent customer service with trustworthy recommendations. They are really looking out for your best interest and give you the best options for repairs. Thanks James.

Awesome

Very honest showed me things that were of concern. Since we rent on the report sheet he added pictures so the rental agency can see the problem areas. Now if they will only follow through