Aire Serv of Tuscaloosa

Fast, explained what was going on. Fast easy fix. Totally recommend

Quick, friendly, and professional!

Kelvin was very professional and Tesha in the office was a huge help.

Kelvin was quick to come out and check our furnace. It was beyond repair, which we expected, due to the age of the unit. Kelvin gave us a quote and Tesha in the office, helped us obtain financing. The time frame between Kelvin assessing our old unit and having the new unit installed was three days!! We couldn't have asked for any more honest, quicker, courteous, nicer, or better service than we received. If we could recommend Kelvin, Tesha, and Aire Serv with more than 5 stars, we would!!! Kelvin even called 24 hours after installation to make sure the unit was running as we expected and if we had any questions. Call this company!! You will be happy you did!

prompt and courteous. we hired them for annual hvac inspections to avoid future problems. We caught our clogged line in the attic just in the "nick of time."

Prompt, courteous service. Very satisfied with my new unit and the timeliness of the work. Thank you for being so helpful

Quick response - even on Saturday.

Reliable and do what they say they are going to do. Very professional! Great service!

They were professional and on time!

Very professional, informative, on- time, did great job

great service

I received a complete explanation of what was wrong and what needed to be fixed. They were very helpful and worked with my schedule very well. Hope I don't have any more issues, but I will call them if I do.

Although I called Aire Serv, it was not them who did the repair. There was a mix up as to whether I had expected them to come. When they hadn't arrived or contacted me by the time I expected them to come, there were no techs available. They sent an independent contractor who did the work.

So very thankful for Aire Serv and their sensitivity to my needs. I highly recommend this company. I tried for two weeks to get the contractor who installed my unit to keep their word and service the unit (General Heating and Air ?), they refused to return my calls. I tried to get the work scheduled through my home warranty provider but they nor I could get the contractor (ASAP ?) to answer calls to schedule the work. I have a girlfriend whose husband is in the business promised next day service and never showed up. After weeks of sitting in Alabama heat and humidity with only a ceiling fan to provide some relief Aire Serv ? was the only company that answered the call. The Tech was on time, professional, efficient and respectful. So thankful for Aire Serv and their dedication to customer service.

They were great. Kelvin did a great job and Tisha was super nice. Kelvin was knowledgeable and I felt like he honestly wanted what was best of us, regardless of money. Kelvin and Tisha worked with us on the price of a new system and helped us get financing that did not break the bank. I can honestly say this is the best HVAC experience I have ever had.

Quick and great service on weekend!!!

This was just a maintenance call-annual check up and everything was fine. Fast and efficient.

Friendly repairman

Very happy with the service I received.

Arrived timely- very knowledgeable and shared information with us- excellent customer service- would use them again

The customer service is amazing. Our system went out on a Friday night and shortly after I posted on home advisor Saturday a.m. they called me on Saturday and came out by 8:30 a.m. now that's impressive. Kelvin was honest with us and the further he looked to identify the problem he pointed out that it would be very expensive to repair and the system we had lived and served well after it's expiration. (We were aware we knew it was past time) On Monday morning bright and early They were here with a dependable system with a very impressive 10 year all parts warranty. That did not bankrupt us. I am looking forward to a very long relationship with him and Tesha.. Tesha & Kelvin you have customers for life with us and we will spread the word. I wish all professionals took pride in customer service as you do. A+++ to AireServ Tuscaloosa. Thank you!!!

Veteran Owned, US Navy retired.

They were so professional and so nice. I had a emergency on a Sunday and Tisha had someone out within an hour while others told me I had to wait until Monday with a 5 month old and animals in the house! Everyone was so helpful along the way as we had never had to purchase an entire system before. Very reasonable and super nice!! Above and beyond for their customers!!

Aire Serv responded quickly, scheduled work quickly and completed work in a timely manner. We were pleased with he service they provided.