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Aire Serv of the Eastern Shore

Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Central A/C - Install,

About us

Aire Serv of The Eastern Shore, provides Annapolis area residents and businesses with unsurpassed quality heating and air conditioning services you can trust. From routine professional maintenance to new installations, emergency repairs, and air quality issues, Aire Serv of The Eastern Shore, has you covered. Our courteous technicians are available 24 hours a day, 7 days a week. Aire Serv of the Eastern Shore, is fully licensed and insured. Go to our website to schedule an appointment. Home Advisor Leads are turned off. http://www.aireserv.com/eastern-shore/ 410_822_9993

Business highlights

Se habla espanol
Emergency services offered
21 years of experience

Services we offer

Air Conditioning, maintenance, repairs and replacement., Boilers maintenance, repairs and replacement, Furnace / Heat Pumps maintenance, repair, replacement, Heating, Ventilation and Air Conditioning

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%

Filter reviews by service

Showing 1-6 of 6 reviews
John L.
Dec 2021
1.0
Central A/C - Service or Repair
I initially contacted Aire Serv of Easton for emergency service on an AC unit at a rental property that my company manages in St. Michaels. Sandy, the office manager, promptly scheduled Mauricio, the technician, to come out to the property within a couple hours. He fixed it without any issues. I then signed up for the summer/winter maintenance plan. Aire Serv finished the first service without issue but then the AC stopped working at 5:38 PM on August 16th. They said they could not come out for emergency repair and my guest was forced to stay overnight in a house that was 84 degrees Fahrenheit. When Aire Serv finally came out on August, 18th, 2021, my new guest informed me that the technician left the cover of the air condenser unit on the ground. On Friday, September 10th, 2021, at 10:31 AM, I received a voicemail from Sandy saying that I had **an outstanding balance of $95.00** I informed her that the check that I sent to them for the service had been deposited and gave her the location, time, and date. She apologized. I called again in early December to schedule the second maintenance but Sandy angrily rushed me off the phone saying **We have been trying to reach you. We are booked through January. I am going to have to call you back** and then hung up the phone. The only time I had received a call was in September. After Sandy hung up on me, I decided that I no longer felt comfortable working with this company and requested a refund for the unused maintenance services at both properties. This was a total of $120.00. On December 7th, Sandy said she would send the refund. I still have not received it, and when I tried calling on December 24th, at 3:27 PM, Sandy hung up the phone on me again. I have since filed a formal complaint with Aire Serv s Corporate Offices in Waco, Texas. Their corporate number is: 855-996-4121 in case anyone else needs to file a complaint with this company. I was informed by a representative by the name of Solomon that Aire Serv Corporate Office would be calling me back as soon as possible to address this issue, and that he was sorry for the unprofessional and disrespectful manner in which I was treated. I am hoping that the Aire Serv Corporate office will be able to bring a resolution to this issue, but this is something that no business owner, like myself, wants to go through.

Barbara W.
Jul 2020
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
Everyone I encountered with their team was prompt, professional, competent and friendly. They had been given the wrong part but undeterred, drove back to Salisbury for the correct part so they could fix my A/C unit for this 4th of July weekend. Their price was nearly 1/2 what had been quoted by a different company 2 yrs ago.

Michael H.
Nov 2018
4.5
Yes, I recommend this pro
$623
We had our blower motor burn out in our furnace. I called them in the morning and they came right out within a couple of hours and the technician explained what exactly was going on and had the new motor in stock and installed in no time. Very profession and courteous service and the tech. even took the time to walk me through what he needed to do. I will be getting on a service plan with this company in the Spring as they are the real deal and trustworthy.

Debbie C.
Feb 2018
5.0
Yes, I recommend this pro
$1,000
Extremely friendly, knowledgeable, and patient with all of my questions. Very quick response and great quality of work.

Robin V.
Jan 2017
5.0
Yes, I recommend this pro
My first encounter with them was my friend recommended them and it was an emergency service. They came out quick, very professional, and fixed it promptly. I liked the service so much I had a maintenance contract with them and since then he had to replace a unit and worked with me on the price and worked with me for the best deal. He is on time and updates you if he is running late.

Linda O.
Dec 2016
5.0
Yes, I recommend this pro
They were very good! He could not have been more nicer or more knowledgeable.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Aire Serv of the Eastern Shore is currently rated 4.3 overall out of 5.

Monday: 7:00 AM - 6:00 PM Tuesday: 7:00 AM - 6:00 PM Wednesday: 7:00 AM - 6:00 PM Thursday: 7:00 AM - 6:00 PM Friday: 7:00 AM - 6:00 PM Saturday: 7:00 AM - 12:00 PM Sunday: 7:00 AM - 12:00 PM

Aire Serv of the Eastern Shore accepts the following forms of payment: CreditCard

Yes, Aire Serv of the Eastern Shore offers free project estimates.

No, Aire Serv of the Eastern Shore does not offer eco-friendly accreditations.

Yes, Aire Serv of the Eastern Shore offers emergency services.

No, Aire Serv of the Eastern Shore does not offer warranties.