Aire Serv of the Emerald Coast

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They did do their job. Came out to my home fast. The technician was professional and helpful. I was aware of the cost up, but when I got the final bill it was doubled. Not good busines practice in my book. Remember, this is for 7 minutes of work, 2 pounds of r 22 freon for $225. For the first pound that includes the service cal. They charged $225 for the 2nd pound also. Bad business practice. Total bill $450..

On time...fixed only what needed to be fixed....professional...polite.

The Technicians that came to my house were outstanding and very professional.

Prompt service.

Gave 4 stars on work quality because they had to return to re-do some of their installation work. However, gave 5 stars on customer service, because they returned the VERY next day (amid busy schedule in June), and addressed every last item of concern! Gave 3 1/2 stars on value for money by no fault of the company. This stuff is simply too darn expensive any more. They still gave us a fair deal compared to others.

Work was done but follow up by this company is poor. Too bad because I originally liked this company and initially gave them high ratings. They never got back to me with other issues I was having.

We are out of state owners and Aire Serv of the Emerald Coast communicated with us on every step and worked well with our rental management company to install a new HVAC system between rentals. Very, very cooperative and work was done as promised.

Exceptional service. Well versed in all aspects of Heat Pumps. Highly recommend.

My tech, Josh Raya, was very polite from the first time he arrived. He was very knowledgeable when diagnosing the problem. I had confidence in him from the beginning. The work has not been completed as we have another appointment in 2 days . The company has called several times to let me know the status of the current situation and have been very polite. So far so good.

Prompt and very courteous! From the time I booked until the tech came out! This kind of great service is not generally the rule in Destin and Santa Rosa beach. I wished I remembered the the techs name he actually lives in Santa Rosa Beach and is a veteran. Great job and I work with a lot of people and you will be highly recommended. Also the lady who answers the phone at the office is also very helpful.

Very satisfactory first experience.

I asked them to clean the air handler. It was never opened up!

I am extremely satisfied with my experience with Aire Serve. They did exactly what they said they would do and in the time frame they said it would be done in and the job is perfect. Everyone was super professional and polite and I highly recommended them to anyone in need of A/C work.

System not cooling. Service charge:$99. Reasonable for Sunday call. Replaced 35/5 MFD capacitor...$202.... capacitor is $39 on Amazon . Serviced with 2 lbs R410 refrigerant:$253. 25 lb bottle of R410 is $125 on Amazon / $5 per pound. Total $566. No analysis on why refrigerant was low or leak check performed. Also informed afterward that possible problem with expansion valve too and that compressor is drawing too much current and may fail soon. System is 8 year old Trane. No problem with service performed and system cooling now but no real confidence in analysis. However cost for this service was shockingly much more than anticipated for what was needed... maybe all HVAC companies are the same regarding charges. Bottom line. Should always ask before they arrive not only cost of service call but exactly what will be done...ie. leak check, drain line cleaned, etc. and what estimated cost for charging system , replacing parts such as fan motor or compressor, etc

VERY FRIENDLY

Aire Serv contacted us about our ac problem and had a tech show up that same afternoon. Great tech, named Doug B, showed up and stayed until the job was complete.

You were very profession