Airwest Air Conditioning and Heating, Inc.

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96% Recommended

37 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

See Phone Number
1886 Santa Cruz Street
Anaheim, CA 92805
http://www.airwestac.com

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Central A/C - Install and Replace
    • Furnace: Install, Replace
    • Heat Pump - Install, Replace
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered

    Ratings

    4.4
    92 Verified Reviews
    • 5
      60
    • 4
      23
    • 3
      4
    • 2
      1
    • 1
      4

    Highly rated for

    • Quality
    • Customer Service
    Showing 1-10 of 92 reviews Showing 0 reviews
    9/10/2020

    The technician was on time and arrived on time after a short look at the problem gave me a price and replaced the thermostat. The price was reasonable.

    4.5 Teresa S. Lakewood, CA
    7/3/2020

    They were very professional. Showed up on time and completed the job in 3 days. They offer quality products with great warranty’s.

    5.0 Ron Z. Anaheim, CA
    5/30/2020

    They were great. Easy to reach. Very professional. Great customer service. Great people. Dave is a mechanical engineer and know his stuff. He won't over sell you and he will provide several options. Geri and Joe were also great. Hope to continue using them in the future.

    5.0 Jan B. Irvine, CA
    5/9/2020

    My system wouldn t cool the house properly and ran forever. A serious analysis was done on my whole system. I was prepared to replace it, but Dave measured temperatures and air flows, and said my system was good but just needed cleaning and better airflow. They installed new ductwork and an additional vent. They disassembled, and cleaned everything, reinstalled, insulated, and retested the whole system. This took all day with 3 of his top guys. We have had a couple of hot days recently to see how much improved it would be. Very happy. My system runs much quieter and cools more quickly. I m very happy with their work. In addition they were great to work with; never pushy, always friendly and professional. They will come back in June to check up on everything including the refrigerant. 👍🏻👍🏻

    5.0 Anita A. San Clemente, CA
    12/3/2019

    Dave is a quality person to work with and very fair. His support staff with Gerrie and the bookkeeping staff are spot on and very intrested in what's going on with you and working with you and your schedule. They are very attentive. Their prices are very fair and they do an excellent job, I'd recommend them to anyone. This heater was going into my nephews place so it was really important that this be the best that I could offer to him. Thanks to all at AirWest!

    4.0 Laura R. La Habra, CA
    6/24/2019

    I hired Airwest back in October for a new HVAC system. They completed the job in one day, and it worked amazing. I love the energy efficiency as well with the smart thermostat. However, 7 months later I noticed a leak from the copperline as I changed the filter. Turns out it was freon leaking due to bad welding job. Chris the Airwest tech diagnosed and returned to fix it and replace the freon. All is well now but Airwest should retrain some of their techs on proper welding or install of systems in the future.

    4.0 Hillary M. Laguna Woods, CA
    3/25/2019

    Great honest repair, technician knowledgeable and very polite, good job was done.

    5.0 Rommel M. Long Beach, CA
    2/13/2019

    Had a really good experience with them. Workers were very polite and kept our place clean after their job. We initially wanted to just get one mini-split but ended up getting two because of the deal that their sales gave us. Overall, we are very happy customers.

    0.50 Long H. Anaheim, CA
    9/13/2018

    The company is not reliable, they took the money before job was fully done and I ended up having no permit from the city. The installation is done in December 2016. I paid in full in December 2016, and additional amount for permit in February 2017. Total was $13K. Permit was included in original contract, but Airwest requested for additional reimbursement for higher permit fee with the city and higher cost of drilling through metal roofing. Shouldn't they have estimated that before? So unprofessional! At that time, I wanted to get things done and completed so I paid for that as well. Didn't know that the inspection for permit was failed due to missing fence cover around the AC unit. And they didn't tell me either! But still took all the money in full? In November 2017, I got the mail notice from the city as the the permit application is about to expired. I reached out to Airwest and they told me they couldn't call me, so communication in between February 2017 and November 2017. My ex was the main contact listed on the contract, so my phone number is not listed, I understand there would be difficult reaching me by phone. But the company has my address and my email, we had contacted mainly via email for money/contract/check/invoice matter, so it is shady that they could not reach out for me. After many attempts contacting Dave (the president) and Joe (the installation manager), the fence was installed on June 2018 and went through inspection on June 11th 2018. It failed again, and ever since contacting Joe became almost impossible, I called many times, and email his boss (Dave). Final update is that they will take care of this but no ETA confirmed. I contacted Dave 3 times via email after that (August 9th 2018, Aug 27th 2018 and Sept 12th 2018) and still no solid answer and asking me to look for Joe instead? Now I have to chase them to fix their work? what is my $13K for? I consistently following up by emails and calls and the issue hasn't been resolved. Please advise how should I get this all done and paid for by Airwest, they need to be responsible for this! Do not hire them.

    5.0 James M. Placentia, CA
    9/8/2018

    Great service! Friendly and knowledgeable. Fast replacement of our entire HVAC system.

    Showing 1-10 of 92 results Showing 0 of 0 results

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    Airwest Air Conditioning and Heating, Inc.

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