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Akins Cleaning & Floor Care
Carpets or Rugs Clean at Home, Carpets or Rugs Clean Offsite, Commercial Carpets or Rugs Cleaning Service,
About us
We are a locally owned and operated company that values honesty and integrity, and treats your home as if it were our own. We offer a variety of services that are customizable to each individual project. You will find us to be competitively priced, paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships, and guarantee your satisfaction!
Business highlights
26 years of experience
Services we offer
All Floor Restoration, Carpet Cleaning, Cleaning Services, Maid Services
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.334 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 12% | ||
| 9% | ||
| 0% | ||
| 9% |
Filter reviews by service
Showing 1-25 of 34 reviews
Nancy S.
Oct 2019
Carpets or Rugs Clean Offsite
N/A
Jay S.
Sep 2019
Carpets or Rugs Clean at Home
on time, cleaned well, price was right for job, Zack advised me about my existing carpets and drying time
Shirley N.
Sep 2019
Carpets or Rugs Clean at Home
He was held up in traffic but called to let me know so I wasn't left wondering. Arrived within 30 minutes or so of the appointment time. Got right to work and it went smoothly and great job.
Vivian G.
Aug 2019
Carpets or Rugs Clean at Home
This SP does not have the appropriate equipment for a professional carpet cleaner. He used an ordinary household vacuum /rug cleaner that I already had in my home. I had to re-hire someone to re-do the job.
Response from Akins Cleaning & Floor Care
"We use a series of complicated treatments with a machine that cost nearly over 3,000$. We also unfortunately let you know that 50 year old carpet was not likely going to look brand new after a great cleaning. We also drove over 1.5 hours twice to help you out. We are sorry for the issue but it was not our own."
David S.
Aug 2019
Carpets or Rugs Clean at Home
Showed up in a beat up old truck with a magnetic sign on the door, look like two high school guys with a rented carpet cleaner in the back of their truck. They were very nice and personable but the job was not very well done.
Response from Akins Cleaning & Floor Care
"We did not know that a 2007 ford truck was a old pickup but that does not define our work, and it allows us to charge less. And all of our employees are certified and qualify to do their jobs. Have a great day."
Jonathan C.
Aug 2019
Carpets or Rugs Clean at Home
Prepping a house prior to closing. Zach responded quickly to my request. Was friendly and professional on the phone. Arrived at the scheduled time and completed the job in less time than expected. Results were great!
Judith E.
Aug 2019
Carpets or Rugs Clean at Home
They moved any furniture I wanted moved to clean hard to get to areas. Very courteous!
LaDonna H.
Aug 2019
Carpets or Rugs Clean at Home
Zach did a great job cleaning the carpets in my home. Would definitely use again in the future.
Pat H.
Aug 2019
Carpets or Rugs Clean at Home
I had to give 1 star because it would not let me leave it empty. I give them a rating of 0
Response from Akins Cleaning & Floor Care
"Your rug had been completely submerged for hours due to a pipe busting in your home. We let you know ahead of time that more than likely your rug was un saveable at which you urged us to "do our best" we are sorry you were unhappy with the results but we did what we could and at a 50% discounted rate"
Patty B.
Jul 2019
Carpets or Rugs Clean at Home
Ginger L.
Jul 2019
I have used Several different housekeepers. She was very professional and nice and did great work. I will use this company again and again.
Mary P.
Jul 2019
Carpets or Rugs Clean at Home
Called when running slightly late- I appreciated that. Efficient and a good job
Gary A.
Jul 2019
Carpets or Rugs Clean at Home
Great experience with this company. On time and very efficient work. I found them on HomeAdvisor one day and they were able to work the next day. I would hire them again.
Christopher N.
Jul 2019
Carpets or Rugs Clean at Home
Very professional and affordable small family run business. Bottom line, we will hire them again.
Sandra W.
Jun 2019
Carpets or Rugs Clean at Home
Zach and his crew worked around my schedule and did a great job. They will get my business every time!
Mac H.
Jun 2019
Carpets or Rugs Clean at Home
Need receipt
Sheri R.
May 2019
Carpets or Rugs Clean at Home
He did great customer service , easy to work with and fair pricing .
Connie L.
May 2019
Carpets or Rugs Clean at Home
Very prompt, great service my husband and I highly recommend this company. Job well done 👍
Karen B.
May 2019
Carpets or Rugs Clean at Home
Zach came out and made my concerns go away. I gave him a bad review previously but Zach came back and made it right. I would highly recommend Akins. Their follow up is second to none.
Ken D.
May 2019
Carpets or Rugs Clean at Home
Good guy to do business with.
Deepak P.
Apr 2019
Carpets or Rugs Clean at Home
No comment
Dawn R.
Apr 2019
Carpets or Rugs Clean Offsite
Carol S.
Mar 2019
Carpets or Rugs Clean at Home
Had to hire another company to come out and re-clean the carpets.
Response from Akins Cleaning & Floor Care
"We are sorry you feel this way, but the carpets were over 20 years old, and we reiterated plenty of times that it was likely too far gone to be cleaned. Yet you still urged us to do the job at which we discounted you 50% of the job. Again, we apologize that the job was not done to your satisfaction, but it was out of our control."
Claudia H.
Mar 2019
Carpets or Rugs Clean at Home
Very acceptable service and the gentleman Zack was a professional, courteous, and did an excellent job. I would highly recommend him
Sally M.
Mar 2019
Carpets or Rugs Clean at Home
Good job, nice people
Licensing
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FAQ
Akins Cleaning & Floor Care is currently rated 4.3 overall out of 5.
Akins Cleaning & Floor Care accepts the following forms of payment: CreditCard
Yes, Akins Cleaning & Floor Care offers free project estimates.
No, Akins Cleaning & Floor Care does not offer eco-friendly accreditations.
No, Akins Cleaning & Floor Care does not offer emergency services.
No, Akins Cleaning & Floor Care does not offer warranties.