Alabama Cooling and Heating - 9

They were awesome. Good people

Gene was my service pro and he was very honest and knowledgeable

Nice and courteous, explained to me on a level I could understand...gave advice on what to look for down the road. I will definitely request them again

They are prompt and through. Teycx It didn t take them long to complete the job.

The technician was a nice man and very professional. This company will be my go to for HVAC.

ok work

They were very honest in my needs, not trying to get more for nothing. I had three companies come in and went with them because they actually knew what they were talking about and also taking my finances into consideration. I would use them again.

Richard was very very knowledgeable, professional and I also felt him to be trustworthy. He reviewed several options we me to replace my heat pump. Once I made decision workers showed up on time were friendly and well trained. Did a GREAT job of replacing unit.

they work hard they woke fast they were very neat and clean . very helpful setting up thermostat . knowledgeable about wifi controlling the unit.

Very promp in service! Same day service when I called!!! The man was friendly over the telephone and reassuring. The price was more than reasonable and the technician arrived when he said he would. (I wasn't left sitting around wondering when or if he was coming.) The technician was very knowledgable and professional as well as friendly and pleasant. It did not take him long to diagnose my air conditioning problem and he was able to replace the part efficiently and quickly. I will use this company again if I ever need a heating and cooling company. I was very surprised at the price as well. I was expecting a $500.00 price but it was $269!!!!.

Richard is an "old school" professional: honest, trustworthy and understanding of the customer's needs.

They will try to save you money

Quick response. Friendly and courteous.

As with most A/C companies it took several visits over a two day period to get everything back in working order. They responded quickly to my calls and were quick to return to my home. They explained options and went with the smallest fix first before changing out larger components.

Friendly, courteous.

Quick response

Ended up replacing complete system. Air and heat. They were both 24 yrs old. Richard offered a couple of band aids that would have been temporary fixes. Decided to go with new system. Its great am very happy fair price great job.

Edward was very professional, friendly, and timely. However, I feel that I was overcharged for the services provided, and the most expensive options were recommended for solving my problem. I was charged $80 per lb of freon, when it can be had for much less (<$50) from other contractors. I believe they will also recommend the "conservative" most expensive option for fixing problems. They recommended a wholesale replacement of my entire system for a leaking evaporator coil. Note that my system is 9 years old, and the advice included consideration of how long I was going to remain in the house. If you have a big problem, that&apos;s going to cost more than $500 to fix, get a second opinion.

They were prompt, professional and did excellent work.

very pleased

Richard came out to my house today. I was afraid I&apos;d have to get a new HVAC unit because I have had problems before and it&apos;s 14 years old. He did not try to sell my anything. He fixed my issue which was a simple capacitor replacement... and he did it all in 30 minutes, along with explaining the issue and quoting prices for the future. I highly recommend him and Alabama Cooling and Heating.

Very prompt response time and I felt I was given an honest assesment of the situation and they fixed it

Very honest and trustworthy, you can count on them!